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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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What a nightmare. Booked a flight with them and they transposed my first and last name. Went online to correct this simple issue and after going back and forth for 6 hours, they said they could do it for around $600. Said the heck with them, canceled the flight and will never do anything with them again. They still kept their fee after shafting me so bad.
Very easy so far... Everything's cool. Can't wait to fly
Fine. Very fine. Very very fine. Very very very fine.
Compatible prices. Awesome experience. The website was easy to use. Too many options to pick from.
Good it was quick and easy to navigate the system. Reasonable and affordable prices.
Good it was quick and easy to navigate the system
Great price and easy to book. You will find the best value for your flight on this sight.
Fees added up - price ended up exactly what your competitors advertised
Fees added up - price ended up exactly what your competitors advertised
This is the most COVID unfriendly business I have ever dealt with. On their site trying to use airline credit from cancelled flights. Talking to rep and he is charging more than is on the site charging another fee and it ends up being twice as much as advertised that we would have to pay. It's a rip off from the beginning. Never should have used a third party to reserve. Won't do it again. Never had a problem with Expedia or any other travel site I've used before.
Always use cheap-o for my flights and packages. Thank you all!
Always use cheap-o for my flights and packages. Thank you all!
Cheap and fast booking and low prices. If someone needs a ticket I always recommend CheapOair.
Encuentras varias opciones a los mejores precios comparados con otros buscadores, rápido y seguro a la hora de realizar el pago
You are doing an excellent job and I like it please keep it up. Thank you
Booking was easy. Price was okay. Definitely will book again using them.
This app is easy to navigate and made my job seamless. Thank you for that.
This app is easy to navigate and made my job seamless. Thank you for that.
Excellent, I always buy tickets from you, give me a lot of to choose from.
Choosing the seat selection is a nightmare, I want to change but it will not let me it automatically gave me seats and charged me over $100
Choosing the seat selection is a nightmare, I want to change but it will not let me
I found a well priced flight and it was easy to find.
I found a well priced flight and it was easy to find.
Already didHard to read confirmation statements. Confusing details and information on confirmation statement. Unwanted fees that I had to call and have cancelled.
Hard to read confirmation statements. Confusing details and information on confirmation statement. Unwanted fees that I had to call and have cancelled.
My experience was very fast easy and efficient highly recommended
I still do not understand if 1 checked bag is included in ticket price, so when I finalized the purchase it was over $100 more.
That's absolutely predatory pricing which I'll give you minus 1 star for.
Terrible of you
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

