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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Texas
1 review
0 helpful votes
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What a nightmare. Booked a flight with them and they transposed my first and last name. Went online to correct this simple issue and after going back and forth for 6 hours, they said they could do it for around $600. Said the heck with them, canceled the flight and will never do anything with them again. They still kept their fee after shafting me so bad.

Date of experience: August 10, 2021
California
1 review
0 helpful votes
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Cool
August 9, 2021
Updated review

Very easy so far... Everything's cool. Can't wait to fly

Date of experience: August 9, 2021

Very easy so far...
August 9, 2021
Previous review

Very easy so far...

Date of experience: August 9, 2021
Mexico
1 review
0 helpful votes
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FINE SERVICE
August 9, 2021
Updated review

Fine. Very fine. Very very fine. Very very very fine.

Date of experience: August 9, 2021

Fine
August 9, 2021
Previous review

Fine. Very fine.

Date of experience: August 9, 2021
New Jersey
1 review
0 helpful votes
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Great experience
August 9, 2021
Updated review

Compatible prices. Awesome experience. The website was easy to use. Too many options to pick from.

Date of experience: August 9, 2021

Great!
August 9, 2021
Previous review

Great! Awesome

Date of experience: August 9, 2021
North Carolina
1 review
0 helpful votes
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Pleasant
August 9, 2021
Updated review

Good it was quick and easy to navigate the system. Reasonable and affordable prices.

Date of experience: August 9, 2021

Good it was quick and easy to navigate the system
September 4, 2021
Previous review

Good it was quick and easy to navigate the system

Date of experience: August 5, 2021
New York
1 review
0 helpful votes
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Good
August 9, 2021
Updated review

Great price and easy to book. You will find the best value for your flight on this sight.

Date of experience: August 9, 2021

Great price
August 8, 2021
Previous review

Great price

Date of experience: August 7, 2021
Colorado
1 review
0 helpful votes
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Not cheaper
September 8, 2021
Updated review

Fees added up - price ended up exactly what your competitors advertised

Date of experience: August 9, 2021

Fees added up
September 8, 2021
Previous review

Fees added up - price ended up exactly what your competitors advertised

Date of experience: August 8, 2021
Florida
1 review
0 helpful votes
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Would not use them again
September 7, 2021

This is the most COVID unfriendly business I have ever dealt with. On their site trying to use airline credit from cancelled flights. Talking to rep and he is charging more than is on the site charging another fee and it ends up being twice as much as advertised that we would have to pay. It's a rip off from the beginning. Never should have used a third party to reserve. Won't do it again. Never had a problem with Expedia or any other travel site I've used before.

Date of experience: August 8, 2021
Florida
1 review
0 helpful votes
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Super easy and affordable
August 8, 2021
Updated review

Always use cheap-o for my flights and packages. Thank you all!

Date of experience: August 8, 2021

Always use cheap-o for my flights and packages
August 8, 2021
Previous review

Always use cheap-o for my flights and packages. Thank you all!

Date of experience: August 8, 2021
Pennsylvania
1 review
0 helpful votes
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Low Prices
August 8, 2021
Updated review

Cheap and fast booking and low prices. If someone needs a ticket I always recommend CheapOair.

Date of experience: August 8, 2021

Cheap and fast booking
August 3, 2021
Previous review

Cheap and fast booking

Date of experience: August 3, 2021
Florida
1 review
0 helpful votes
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Excelente
August 8, 2021
Updated review

Encuentras varias opciones a los mejores precios comparados con otros buscadores, rápido y seguro a la hora de realizar el pago

Date of experience: August 8, 2021

Rapido y seguro
August 8, 2021
Previous review

Rapido y seguro

Date of experience: August 8, 2021
Maryland
1 review
0 helpful votes
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Cheapoair is the best that's why I like it
August 8, 2021
Updated review

You are doing an excellent job and I like it please keep it up. Thank you

Date of experience: August 7, 2021

Excellent job
August 8, 2021
Previous review

Excellent job

Date of experience: August 7, 2021
Pennsylvania
1 review
0 helpful votes
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Great!
August 8, 2021
Updated review

Booking was easy. Price was okay. Definitely will book again using them.

Date of experience: August 7, 2021

Booking was easy
August 8, 2021
Previous review

Booking was easy.

Date of experience: August 7, 2021
Ohio
2 reviews
0 helpful votes
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Satisfaction
August 8, 2021
Updated review

This app is easy to navigate and made my job seamless. Thank you for that.

Date of experience: August 7, 2021

This app is easy to navigate and made my job seamless
August 8, 2021
Previous review

This app is easy to navigate and made my job seamless. Thank you for that.

Date of experience: August 7, 2021
District of Columbia
1 review
0 helpful votes
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Great service
August 8, 2021
Updated review

Excellent, I always buy tickets from you, give me a lot of to choose from.

Date of experience: August 7, 2021

Great service
August 8, 2021
Previous review

Great service

Date of experience: August 7, 2021
Michigan
1 review
0 helpful votes
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Seats
August 7, 2021
Updated review

Choosing the seat selection is a nightmare, I want to change but it will not let me it automatically gave me seats and charged me over $100

Date of experience: August 7, 2021

Choosing the seat selection is a nightmare, I want...
August 7, 2021
Previous review

Choosing the seat selection is a nightmare, I want to change but it will not let me

Date of experience: August 7, 2021
Colorado
1 review
0 helpful votes
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Well priced flight.
August 7, 2021
Updated review

I found a well priced flight and it was easy to find.

Date of experience: August 6, 2021

I found a well priced flight and it was easy to find
August 7, 2021
Previous review

I found a well priced flight and it was easy to find.

Date of experience: August 6, 2021
California
1 review
0 helpful votes
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Already did
September 5, 2021
Updated review

Already didHard to read confirmation statements. Confusing details and information on confirmation statement. Unwanted fees that I had to call and have cancelled.

Date of experience: August 6, 2021

Hard to read confirmation statements
September 5, 2021
Previous review

Hard to read confirmation statements. Confusing details and information on confirmation statement. Unwanted fees that I had to call and have cancelled.

Date of experience: August 6, 2021
Belize
1 review
0 helpful votes
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Darien Banks
August 6, 2021
Updated review

My experience was very fast easy and efficient highly recommended

Date of experience: August 6, 2021

Great and easy
August 6, 2021
Previous review

Great and easy

Date of experience: August 6, 2021
New Jersey
1 review
0 helpful votes
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Unclear information
September 5, 2021
Updated review

I still do not understand if 1 checked bag is included in ticket price, so when I finalized the purchase it was over $100 more.
That's absolutely predatory pricing which I'll give you minus 1 star for.
Terrible of you

Date of experience: August 6, 2021

Good...
August 6, 2021
Previous review

Good...

Date of experience: August 6, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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