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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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Colorado
0 reviews
0 helpful votes
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Reliable and trustworthy
January 20, 2022

I have used CheapoAir countless times for international and domestic flights with perfect results every time.

Date of experience: January 19, 2022
Michigan
1 review
0 helpful votes
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Take too long to book
February 18, 2022
Updated review

Information not save at web site, should improve this web and has options

Date of experience: January 19, 2022

Information not safe
February 18, 2022
Previous review

Information not safe

Date of experience: January 19, 2022
New York
0 reviews
0 helpful votes
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Outstanding
January 19, 2022

Easy instruction The Price was just Right and I. Received a phone shortly after bro offer other options I ove call

Date of experience: January 19, 2022
California
0 reviews
0 helpful votes
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Flight
January 19, 2022

Quick easy and friendly. No issues have came up as of yet. I will follow up incase an issue arises.

Date of experience: January 19, 2022
Australia
1 review
0 helpful votes
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Fantastic service
January 19, 2022

Thank you for the great service all went smooth as promised

Date of experience: January 18, 2022
California
1 review
0 helpful votes
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Great!
January 18, 2022

It was easy to go from page to page. This is the best way to book.

Date of experience: January 18, 2022
France
1 review
0 helpful votes
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Purchase
January 18, 2022
Updated review

Easy to use and book the flight. Have used CheapOair before.

Date of experience: January 18, 2022

Easy to use
January 18, 2022
Previous review

Easy to use.

Date of experience: January 18, 2022
New York
1 review
0 helpful votes
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Flight to TPA from EWR
January 18, 2022

Good job and well done. I used your website to go to Europe, Asia before

Date of experience: January 18, 2022
New Jersey
1 review
0 helpful votes
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Eldon, the representative gave excellent service. I was pleased with the service.

Date of experience: January 18, 2022
Florida
1 review
0 helpful votes
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Great Deals!
January 18, 2022

Love cheapoair! I have been using this site for many years. Easy to navigate, always find great deals!

Date of experience: January 17, 2022
New York
2 reviews
0 helpful votes
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Good savings
January 18, 2022

. easy booking. Liked hotel/airfare price. Used this service before and happy with their service.

Date of experience: January 17, 2022
Missouri
1 review
0 helpful votes
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Great!
January 17, 2022

THANKS! This really makes it so easy to travel! Love having this budget friendly option.

Date of experience: January 17, 2022
Bahamas
1 review
0 helpful votes
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Excellent customer service
January 17, 2022

Like always it was a pleasure booking with cheapoair

Date of experience: January 17, 2022
Curacao
1 review
0 helpful votes
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I have been booking with them for the last 5 years for my company. And now the problem start. I always booked with insurance. When I had issue with one of my employees that he get a car accident and he couldn't fly, i called them to claim my insurance that covered. And the support told me I have to call another company to claim it and they cannot do nothing for me. I called that company and no answer just follow an online claim. Terrible service and I recommend to book directly on the airlines becasue they are more professional and they can give you better quality of service and insurance.

Date of experience: January 17, 2022
Illinois
0 reviews
0 helpful votes
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Great service
January 16, 2022

So great service. Thank you thank you. All the best

Date of experience: January 16, 2022
District of Columbia
1 review
0 helpful votes
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Able to book my flight at the preferred time I want to travel and at the price I can afford.

Date of experience: January 16, 2022
GB
1 review
0 helpful votes
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Excellent
January 16, 2022

Excellent service, I have experience with cheapoair, and the products that I received.

Date of experience: January 16, 2022
Pennsylvania
1 review
0 helpful votes
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Great
January 16, 2022

Great and awesome, I was very impress with the level of customer service,

Date of experience: January 16, 2022
Texas
1 review
0 helpful votes
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I paid nearly $1000 for a round trip flight from the US to Barcelona and the Mediterranean. When COVID initially hit, they canceled my flights as all airlines did, but when I asked for my money back they said they can't and won't accommodate, but they'll "allow' me to reschedule at a later date when called back to reschedule, they kept me on hold for HOURS, dropped my call, I called back again and waited for hours again when I finally connected to a rep, they were super unprofessional and rude, I explained that I wanted to reschedule they said the ticket has no longer has value and just like that the STOLE my money. This is unacceptable, I'll certainly make complaints to the BBB and Department Of Transportation and will not stop until they make it right. I can't imagine how many more people they did it to, total consumer abuse, appalling and shameful.

Date of experience: January 16, 2022
California
1 review
0 helpful votes
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Everything was good. However, the bag charge seems a little high.

Date of experience: January 15, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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