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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Colorado
1 review
0 helpful votes
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Awsome
March 31, 2022

Prices are always good and the site is easy to navigate through. I never have issues with this site

Date of experience: March 31, 2022
TT
1 review
0 helpful votes
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Overall satisfactory
March 31, 2022

The service is top class so far. Great to received a call from Fredrick who was very professional. Great service.

Date of experience: March 31, 2022
Colorado
1 review
0 helpful votes
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Excelent
March 31, 2022

Great service everything very well explained, Loved it.

Thanks

Date of experience: March 31, 2022
Texas
1 review
0 helpful votes
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Good Custumer Service
March 31, 2022
Updated review

The lady that called me is very professional and helpful. Sorry forget your name, Ma'am.

Date of experience: March 31, 2022

Good customer service
March 31, 2022
Previous review

Good customer service

Date of experience: March 31, 2022
Philippines
1 review
0 helpful votes
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Dissatisfied!
April 30, 2022

I was charged with Insurance I did not signed off for

Date of experience: March 31, 2022
Canada
1 review
0 helpful votes
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Great Agency
March 31, 2022

Nice and easy. Very uncomplicated. The software application is very user friendly

Date of experience: March 31, 2022
Saudi Arabia
1 review
0 helpful votes
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Thank you
March 31, 2022

Thank you the price was fair but choosing seats was too expensive

Date of experience: March 30, 2022
Maryland
2 reviews
1 helpful vote
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Informiative booking.
March 31, 2022

Self explanatory booking. Had no problem understanding. The customer representative was courteous, patient and helpful.

Date of experience: March 30, 2022
Pennsylvania
1 review
0 helpful votes
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Easy!
March 31, 2022

Love how easy it was to book! It was easy to choose the right hotel and flight options.

Date of experience: March 30, 2022
Missouri
1 review
0 helpful votes
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The price was affordable for what I received. It was also quick and efficient.

Date of experience: March 30, 2022
Texas
1 review
0 helpful votes
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Great Experience
March 30, 2022

Great service and prices were fantastic! This site is my go to for airline tickets.

Date of experience: March 30, 2022
Texas
1 review
0 helpful votes
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Have never had a problem booking with this site. Love how easy it is to use.

Date of experience: March 30, 2022
Minnesota
1 review
0 helpful votes
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Late Summer
March 30, 2022

Flight information process was very fast, many choices, and easy to book trip.

Date of experience: March 30, 2022
New Jersey
1 review
0 helpful votes
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Easy to navigate the website. Quick response when I clicked on search.

Date of experience: March 30, 2022
Pennsylvania
1 review
0 helpful votes
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Review
March 30, 2022
Updated review

Thank you its good i had a pleasant time with this service

Date of experience: March 30, 2022

Thank you its good
March 30, 2022
Previous review

Thank you its good

Date of experience: March 30, 2022

It was good service
March 30, 2022
Previous review

It was good service

Date of experience: March 30, 2022

It was good
March 30, 2022
Previous review

It was good

Date of experience: March 30, 2022
Florida
1 review
0 helpful votes
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Very good and smooth process.
March 30, 2022

Totally professional mater with the support.
Very good and smooth process.

Date of experience: March 30, 2022
Illinois
1 review
0 helpful votes
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Price not stable
April 29, 2022

Price changed 3x before I was allowed to book the flights. Started at $135 - then went to $138 & then to $171. Not cool at all.

Date of experience: March 30, 2022
BN
1 review
0 helpful votes
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Really the most economical
March 30, 2022

Found me the best flights combo that i couldnt find anywhere else..

Date of experience: March 30, 2022
California
1 review
0 helpful votes
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Fun easy to use, I liked the step by step and how you offer to choose your seats.

Date of experience: March 30, 2022
Barbados
1 review
0 helpful votes
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Not impressed!
April 29, 2022
Updated review

Unexpected charges added to the bill! ALL charges should be quoted up front... full fare was withdrawn and was blindsided with an additional $127 charge!

Date of experience: March 29, 2022

Unexpected charges added to the bill
April 28, 2022
Previous review

Unexpected charges added to the bill

Date of experience: March 29, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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