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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Can't get car booked and i need to book a car for my trip
Very nice agent and I get my trip book within couple hours I booked my flight on June 29 not July 8by
AMAZING! We spent hours trying to book on other websites; sites were down and customer service wasn't always helpful. Went to CheapOAir and booked everything in under 5 minutes and also paid the lowest price, saved 50% compared to other sites. We did choose the alternate date option though so I think that's what helped us save so much money, but - hey, it was great and totally worth it!
It isn't clear to me all of the charges for baggage and seat assignments
Super easy to manage on my tablet and android. I felt confident.
Very good service and booked online I don't have any questions or add anything to
Keep up the good work and keep the customers happy.
Muy buena, fue ràpido y efectiva. Intentè otras opciones antes pero tardaron mucho en confirmar la reserva y yo estaba ansiosa para concretar la compra
Smooth process! Easy to navigate on the site. Lots of great choices.
Thanks for being fast and helping me with what I needed
Very good communications when replying the questions asked
Good experience with cheapoair. However, confused as to why there is a charge/fee to select a seat and to receive the email boarding pass. I put hased the seats because I wasn't sure if I would be assigned one by AA. I didn't purchase the email boarding pass. I'll check it at the airport. Please explain those options to me. Thanks
Good experience, efficient, accurate, user friendly.
Good site easy transaction,,,,,,,,,, easy site to navigate
So far so good... ill know more when I get there.
Im not totally comfortable doing things online.
Rapido y eficaz. Excelente. Muy buenas ofertas y fácil para comparar y elegir el vuelo!
Thank you for your assistance, in helping to book as fast as possible. It is a pleasure for me
I always use cheap o air and I travel a lot. Excellent experience as always
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members