On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I got the flights at the times I wanted for a good price. Good.
I found the flights I was looking for at the times I wanted at good prices.
All excellent - thank you Will book again. I wish we could book seats from ChespOair for the Aur China flights.
Booking is easy and easy to navigate. Deals are cheaper and affordable
The booking online was simple and easy and I received a confirmation immediately
I enjoyed the prompt service & excellent ticket prices...
Great and fast. I have been always using this for all my flight
The booking will place you on 12 hr lay over. Use priceline expedia. Cheapoair is run by India that sounds like Scammers that call you.
It was wonderful customer service and they got me the best deal
I had a problem with baggage for one of the trips, please show clearly baggage details when customer is trying to book his ticket.
Seats and meals were problem kids.
Sometimes breaks between the flights is an issue
I am member this site.
Better choice and price compared other site
Excellent customer service on all my travels. Very good choices on airlines and prices.
CS qas very slow I stayed 2 hours and still no solution. Transferred to Cc dept. She tried to help me but then all agents so call were unavailable and problem with my booking not solved
I used the wrong reservation code because I didn't realize there was a CheapOair code and the airline code. All was good after knowing this!
My inbox is full of you unwanted messages... its quite disturbing.
All went well... like always
I have always been satisfied with Cheapoair
Please assign a communication center to your clients in Middle East especially in Saudi Arabia. And adapt Arabic language to ease communication with us..
Very satisfied. Will absolutely buy more tickets from CheapOair in the very near future.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tickets Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Very sorry for the inconvenience you experienced reward points are only valid towards the service fee and not towards the airline ticket it self, you had to be logged into your account and where it said redeem you click there and book through the availability screen there. Our apologies that it took so long on the phone.