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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy to search and do your bookings, wonderful experience.
It has been okay i was afraid thinking that my money would be stolen I didn't trust they are serious but am glad to see that they work well and when it comes to give the credit card informations I don't fear anymore
I never had a problem and love the site and will continue to use it.
My booking experience was not smooth and not clear with booking information
Thank you for your feedback. We regret your experience was not satisfactory. Let us know what the issue is so that we may address your concern.
Excelente servicio para los clientes y muy confiables. Buena atención
Excellent website, very easy to navigate, don't need to be a computer savvy to deal with.
Muy buen servicio al cliente. Contestaron todas mis dudas y me orientaron bien.
Muy amables
I am very please with my booking with Cheapoair.it's fast and cheaper
There were too many intrusive add-ons going through the booking process.
Thank you for the feedback. We appreciate you taking the time.
Muy buena empresa se lo recomiendo a todos es fácil y muy rápido
Booked flight on short notice, got window seats at no extra costs, Smooth travels
I booked cheap air previously.
It was great.
That's why I booked today with cheap air including my friend.
Perfect! I have no trouble with my flights ever since. Thank you.
Smooth with no hassle and you took time to guide me through step by step
We were happy before and so we use this site again to book a flight
I was able to get a flight for the time and date I wanted--no problem.
No problems everything went very smooth, I was completely satisfied with the website and the information provided
I've made travel arrangements with CheapoAir several times and have not encountered any problems with their service.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.