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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Keep up the good job I will suggest it to my friends I wish you to grow bigger and better
Its efficient and offers good rates that one can recommend another to use these services.
A great place to book, haven´t have any trouble. Every time I look for a flight it gives me the best choices.
Marina was very helpful today! I appreciate all of her help.
Fast and easy way to buy an airfare ticket at a reasonable price
WEnt really really really well. Smooth smooth smooth smooth
Great service all the time and very easy to explore and understand everything smoothly
Very good service,easy and fast.the price is very reasonable.whenever you open the site it's always available for us to book
I enjoy the service that you provide. Will definitely continue to use cheapoair!
Asimismo me ha gustado su atención tanto en línea como telefónicamente, muy atentos con mucho calor humano.
Very studious in your customer service! Was being updated on a consistent basis,which meant to me that you cared!
It's amazing and very communicative, they follow up with clients no complaints
Service is splendid and it gets you cheaper rates quicker. Cheapoair keeps you informed every time.
Service was Good agent explain details of traveling for trip.
I found great prices. Even though I have to make a 1 stop in Phoenix Arizona.
You have to spend money on everything, seating, baggage and boarding passes. This is absolutely crazy.
Confusing. I thought I had booked for the main cabin and one carry on but ultimately it looks like I didn't? Because there is another seat fee.
IF I have all my information it is wonderful to use your too free line. In particular Boyd from India was very helpful at 8 pm tonight.
IF not I've made my reservations thru your website successfully.
Thanks! Patty
Ok some times it takes a long time to get through and its frasteded. But it works
It was quick and easy to get my airline tickets and rental car
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members