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CheapBestFares has 140 customer reviews and ranks 252nd in the Plane Tickets category. Common review topics include customer service, credit card, flight.
Excellent price which was competitive & provided best fares to me, price was less than compared to market.
Excellent service. Agent kiara helped to find a cheapest price for my vacation. I will book my flights again
I was assited by one of the agents. He was very attentive and went overboard to help me. It was a good experience making reservations with them. I highly recommend this site!
Worst site ever - going through a 3rd party to book a flight sucks. Airlines wont help you. This site has no customer service - you have to wait for someone to call you back from apersonal cell phone - wanted to charge me 700+ dollars to change 1 leg of a 400 dollar fare! A-holes and SCAMMERs--stay away from this scum.
Hopeless travel agency. Worst customer service. Their customer service representatives would ask you to pay after spending 2 hours on the phone, provide a docu-signed letter mentioning the $ & the itinerary and would say that the ticket will be available within 30mins, max 5hours. 8 hours later you realize there is no ticket issued. I ended up calling customer service again, they said the EST team has left and they would be able to issue the ticket the next morning.
A day later there is no ticket issued.
Again when you call them, they would come up with things like "we are working on it or the ticket price has now increased, it will cost more money". I readjusted the date based on the support person's advice and again the same story repeats. I have no ticket issued even after 48hours - I had a medical emergency to travel internationally, have electronically signed the document to pay the money to cheapbestfares.com and there is no ticket as yet. I am running out of time to apply for my visa and so on! Don't trust these guys, they will continue to apologize a 100 times and you will end up paying the price for it.
Great value deals, had words with Golbert and Davill they were so polite and professional loved their services just saved 200 bucks because of them.
Customer service was very helpful, professional and efficient. The fare was much cheaper than other places to so i am very happy about that.
"What a great company, appreciate their fair business and great prices!" I booked again with this because they provide good class of services.
#Appreciated
This is my first experience booking with Cheapbestfares and service was very excellent and swift. Jackson was so polite and patience. Will surely recommend to friends and family.
Ah, I would say it was a professional and expert business with Cheap best fare.
As Andrew helped me for my summer trip which fits below my bugdet.
I will take the honour to refer the organisation to my friends and family because the hardwork of the people in Cheap best fare worth the Satisfaction of the customer.
All the best cheap best fare...
I got the good deals from cheapbestfares and Winn helped me a lot to got the cheaper deals and with a discount of 100 USD on flight..
The Best deal was being provided by Martin, agent was polite & knowledgeable, overall company saved my $145 bucks, I compared price with other company. And realized the luckiest one
Recently booked a flight with cheapbestfares and Morris the agent was very helpful and very professional he helped me booking the flight and advised me every detail of the booking and also provided me his extension number for future reference, I would definitely book my flight again with Morris. Thank you and I am very satisfied with cheapbestfares.
Peter was very helpful and polite at solving my issue. It was a very good experience for me and my next booking will be from cheap best fares only.
Aaron smith absolutely turned my day around with his exceptional customer service skills in finding me affordable air fare and accomodating my other special needs to fly my son home for christmas. I had given up... but he never did. Great attitude, efficient, effective and finessed at his duties. I would hire him for my business if i needed help. He went Above and Beyond the call of duty to ensure my complete satisfaction. Give that man a special. Recognition for honoring you re company with his efforts
Hi All,
I booked my flight with Cheap Best Fares and I got excellent after sale service... I have spoken to customer service agent named Golbert... nice. Soft spoken... Thanks Golbert for helping me...
Yes, i would say cheap best fare has hired expert peopls.
I wanted to plan my summer plans and i was not having any ideas about europe.
Mr Symon, Was a expert freak.
He booked me a perfect summer plan which fits my budget in bussiness class.
I really appreciate the Patience, Work plan and smile which people have in Team.
Thank you peoples, You made my day
Good help from ricky - made sure i could get the price i needed with the round trip. He explained this clearly and spelled and entered that i need a wheelchair at the airport with the timing of the trip i knew it would be difficult to find a reasonable price for the flight - i thank him for his help
Someone in my family found a flight through Momundo which routed us to this place. Purchased a flight on United. Got a call from Cheap Best Fares half hour later telling me there was an issue with the airline, they cannot honor the flight they advertised and just wanted to blindly change it to another airline. I told them no, they call back 10 minutes later offering me $100 off, tell them no. Call back again 15 minutes later, again told them no.
Started to investigate further once I got home and saw these reviews. I did manage to get a confirmation # for UA when I booked on the site. Called UA, gave them the number. They said the reservation was there, but wasn't paid for. Fortunately UA was able to cancel out the reservation for me. I called Cheap Best Fares back telling them I want to cancel under the terms they couldn't deliver what I purchased (two days later the fare they said they couldn't honor was still being advertised).
I've received at least 13 calls from them over the past three days trying to blindly change everything based off a conversation. Nothing ever in writing.
The positive reviews on here are clearly fake based off the horrible grammar and some of the worst misspellings I've ever seen. A 3 year old can spell better. It's appalling these people are in business - this is clearly a scam.
Extremely bad experience. Wish I know of a place where these can be reported and sent out of business