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Charmerly

3.9

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Charmerly Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing concerns about the authenticity of profiles and the high costs associated with communication. Many reviews highlight patterns of deception, suggesting that users are often interacting with fake accounts or being manipulated for financial gain. While a few individuals noted positive interactions with genuine users, these experiences appear to be overshadowed by widespread allegations of scams and fraudulent practices. Overall, the feedback indicates a significant distrust in the company's operations and a call for greater transparency and accountability in its customer service approach.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 13 days

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118 reviews

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Texas
1 review
0 helpful votes
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Great talk
July 11, 2025

I mentioned something kind of personal without meaning to, not heavy, just part of a story. The girl I was chatting with didn't make it weird or go silent. She just kept the chat going like normal. Didn't expect that to matter, but it did.

Date of experience: July 7, 2025
SupportTeam C. — Charmerly Rep
11 months ago

Hi Larry,

Thank you for sharing that moment—it means a lot. We're glad to hear the interaction felt respectful and natural. Conversations like that are what we hope to make possible every day.

Kind regards,
Lucy from Charmerly

Canada
1 review
0 helpful votes
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I'm partially blind so I rely on a screen reader. Most sites make that a nightmare with all the popups, unlabeled buttons, bad spacing. This one is not perfect but I got through sign up and into the chats without swearing at my device. Thanks for that

Date of experience: July 1, 2025
SupportTeam C. — Charmerly Rep
11 months ago

Hi Paul,

Thank you so much for sharing this with us. We’re truly glad to hear the platform worked smoothly with your screen reader — accessibility is incredibly important to us. If you have suggestions on how we can make things even better, we’d love to hear from you anytime at [email protected].

Kind regards,
Lucy from Charmerly

California
1 review
0 helpful votes
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Talk to people worldwide
May 19, 2025

The platform allows for communication with people from all over the world, opening up a wealth of opportunities to learn and connect

Date of experience: May 11, 2025
SupportTeam C. — Charmerly Rep
over a year old

Hi John,

So glad to hear you’re enjoying the global side of the experience — it’s great to see meaningful connections growing across borders!

Kind regards,
Lucy from Charmerly

Arizona
1 review
0 helpful votes
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Simple and stress-free
May 8, 2025

I love how simple everything is to use, even for someone who's not super tech-savvy. The free start is a great bonus and makes it easy to get into the flow of things. Excellent platform!

Date of experience: April 21, 2025
SupportTeam C. — Charmerly Rep
over a year old

Hi Stephen,

Thanks for the thoughtful feedback — great to hear the platform feels easy to use and welcoming right from the start!

Kind regards,
Lucy from Charmerly

North Carolina
1 review
0 helpful votes
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Meaningful connections matter
May 6, 2025

Meaningful connections matter. I think charmerly is for people who want something deeper than just surface-level interactions

Date of experience: April 30, 2025
SupportTeam C. — Charmerly Rep
over a year old

Hi Mario,

Thanks for sharing that — it's great to know the platform feels right for what you're looking for.

Kind regards,
Lucy from Charmerly

Ohio
1 review
0 helpful votes
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Perfect for beginners
May 5, 2025

The interface is really beginner-friendly. Even if you're new to online dating, you'll have no trouble getting started

Date of experience: April 22, 2025
SupportTeam C. — Charmerly Rep
over a year old

Hi Taj,

Thanks for the kind words! We’re happy to hear the platform feels easy to navigate—especially for those just starting out. Hope it continues to be a smooth and enjoyable experience!

Kind regards,
Lucy from Charmerly

Mississippi
1 review
0 helpful votes
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Long-term connection focus
April 30, 2025

This is the perfect platform if you're looking for genuine, long-term connections, not just short-term chats.

Date of experience: April 21, 2025
SupportTeam C. — Charmerly Rep
over a year old

Hi David,

Thank you for the kind words! We're so happy to hear the platform is helping you find more meaningful, lasting connections—that’s exactly what we’re here for.

Kind regards,
Lucy from Charmerly

New Jersey
1 review
0 helpful votes
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Quick and easy setup
April 28, 2025

Creating a profile took no time at all. It was a breeze to get set up and start exploring the platform, no unnecessary steps, just straight into the action

Date of experience: April 15, 2025
SupportTeam C. — Charmerly Rep
over a year old

Hi Ronald,

Thanks for sharing your experience! We’re happy to hear the setup was quick and easy for you—enjoy exploring and making new connections!

Kind regards,
Lucy from Charmerly

India
1 review
0 helpful votes
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Ram
August 11, 2023

I am Indian. And a cool man.I want a good life partner.my business a technical work. And big work shop.

Date of experience: August 11, 2023
SupportTeam C. — Charmerly Rep
over a year old

Dear Ramy,

Thank you for posting a positive review about our website, we appreciate your feedback!

We wish you a pleasant time on our platform!

Best Regards,
Charmerly Customer Support

Ohio
1 review
5 helpful votes
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Scammers
November 27, 2021

Good place to get your information taken by scammers, they hit my credit card 10 times almost $1000 to get the full card information and once I canceled the card date site now says I owe them over $600 which is a real scam!

Date of experience: November 26, 2021
Georgia
1 review
2 helpful votes
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Questionable
November 16, 2021

I talk to a lady name Helen I lived in Kyiv for about six to maybe eight months give or take a few months. Well my point is we just pretty much figured out we were not compatible no she didn't get a nasty attitude when I first brought up that we were incompatible. I also was talking to a lady in Russia got her information but she never really emails me she wants to sit on the site all the time make you want to say hmm. She uses the excuse that she doesn't have a cell phone has Internet really. Only thing I can really say is you might just have to go over there but it's still all about money.

Date of experience: November 16, 2021
SupportTeam C. — Charmerly Rep
over a year old

Dear Phillip,

We're saddened to hear about the situation that took a place.

Kindly note, that we have no influence on the member's preferences or her/his behavior.

Nevertheless, we'd be glad to check the situation you described.

For that purpose, please write us at [email protected]

We'll be looking forward to hearing from you.

Kind regards,
Charmerly Customer Support

California
1 review
1 helpful vote
Follow G S.
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Guys, you talk to groups of men, selling their women for your hard earned money. They manipulate, lie, cheat and steal- all for the purpose of money. It's a job for them- they are called "Breeders" and they have worked hard, practiced and studied, to fake photos and especially videos, to milk money from your wallet. I was caught on charmerly website, multiple times these men, who I thought were women, were draining my wallet. I even visited Ukraine, they have paid taxi drivers, translators, on their payroll. After your money is drained, they have a company party - sending the workers on paid vacation, by what you spent to get a girl. Your money gets their vacation. They move from their villages, to an apartment, it's your paid money, and if you waste a trip there, they disappear to their hidden village, with many excuses explaining how hey couldn't meet you. All things are photo shopped, skillfully done as they have years of experience doing so. Nothing is the truth here, if they ask for money, your screwed. GET OUT WHILE YOU CAN, YOUR A TRAVEL RISK!
Maryna Gluchenko
Nella Korcheva
Boris Besanova
Iryna Shvets

Scam artists out for you! Scum of the Earth

Date of experience: July 14, 2021
GB
1 review
3 helpful votes
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Bad review
February 20, 2021

This site is nothing but a money making scheme, stay clear of it, it's easy to get hooked but don't get conned stay well clear every one please

Date of experience: February 19, 2021
Arizona
1 review
4 helpful votes
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Men pay
January 13, 2021

The primary purpose of the women on this site, who are mostly in Ukraine and Russia, is to keep the men busy spending money looking at videos, reading letters, reading messages, etc. Their photos are sometimes doctored to look better. The men speak English, the women speak slavic language. It costs $600 for the men to make real contact with the women. How would you rate this?

Date of experience: January 12, 2021
California
4 reviews
41 helpful votes
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Charmerly, Victoria Hearts, Matchtruly, Ukrianianchram, Valentime, and more depending on region are all the same site operated by the same company. Charmdate is a separate company that operates similar fraudulent schemes with a lot of the same ‘validated' profiles. Read my review on here about Victoria Hearts or elsewhere about Alina Tkachuk to prevent yourself or ones you care about from becoming a victim to this extremely manipulative fraud like I and many others already have.

Before you join ask yourself these questions:

Do I want to pay to be lied to?
Do I want to pay to be emotionally manipulated or mind-f**ked?
Do I want to pay to become another victim of fraud?

If you answered yes to any of these questions, I am truly sorry that myself or anyone else warning you didn't prevent you from becoming a victim.

+3
Date of experience: September 9, 2020
Ireland
1 review
4 helpful votes
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Scammers
September 3, 2020

Woman just scam u for gifts for1 and if u do spend enough credit to get there email address then they not use email all want to stay there and if u want to meet up with you they will not show it a pure scam stay away from this site go to Philippines dating site u can exchange email with in 5 minute of chat with them

Date of experience: September 3, 2020
Canada
1 review
2 helpful votes
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Scam-probably
July 1, 2020

I have been on the site long enough to know that some women have their photos on other sites. Okay, no problem there. However, when contacted on Marmeladies, they seem to have no recollection of chatting on Charmerly. Marmeladies actually had one of the women on their site make a video of herself telling me she was real. However, she did refuse to use my private email address. So was she earning money from Marmeladies, or just being cautious? I have had two women on Charmerly provide a photo of themselves holding a card with my name. So they were real. I have had a woman on Charmerly tell me flat out we were not a match and forget further correspondence with her. So she obviously was honest and was not after a wage writing to men on the dating site. Of the 4 I invested enough to get their email address... one repeatedly refused to release her address claiming she was a bank executive in Kiev and afraid her computer could be hacked. I have enough information on her to think she really does work for a bank. The next was a model from St. Petersburg. She was way too young, but we corresponded and still have an odd email between us. The third quit writing to me shortly after releasing her personal email address. I think she was genuine, but just quit the correspondence because I really am too old for her. I think she finally agreed with me, the age difference is too great. The fourth is in Moscow and she did reply to a couple of messages on two of my email addresses. She claims she can not access her email account and claims to have sent me emails. I am unsure. I just contacted Charmerly support about this. My question, is email really unreliable in Russia and is it possible she never received my emails? On another occasion I found a suspicious profile and notified Charmerly and that profile disappeared. My general impression... the site is too expensive. I think there is likely an element of truth behind the women... after all telling the truth is easier to remember than lies. I am done with Charmerly... it is a giant sink hole for money. Yes, if you use a translator costs will be higher. However charging what they do for a photo or video is borderline to robbery. I will await their investigation on my Moscow contact. I do like the woman in Moscow. She has my phone number and if she really likes me and eventually phones... great. I can understand some trepidation on her part to phoning... being nervous, language etc. Charmerly is like many of these sites eastern European sites... they high grade their women for looks... and you pay for this. If you want a dating site more like what you find in North America, look at Elena's Models or Ukrainian Date. My Moscow contact explained that women in Russia, at least some of them, just want to be married and age is not a consideration. You have to remember the ratio of men to women is lopsided and men are in short supply.

Date of experience: June 30, 2020
Canada
1 review
7 helpful votes
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Scam web site
May 18, 2020

Charmerly is not real these people are professional scammers that are only interested in your money and you are not talking to a real woman at all but a translator. Please avoid this web site at all cost. This web site doesn't care about their customers at all.

Date of experience: May 18, 2020
GB
1 review
11 helpful votes
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I will keep it brief, as it has all been said in previous posts. These fraudsters rely on the trust of honest men out there. They are clever people, I am sure they have psychologists on their staff, as they know how too manipulate men. S minds. I CAME TO THIS SITE VIA. A POP UP ON GOOGLE MAIL. Like many others I was initially fooled. Luckily I did NOT spend too much money. GOOGLE & OTHER ORGANISATIONS NEED TO SHUT THIS SITE DOWN. THE ONLY POSITIVE COMMENTS YOU WILL FIND ONLINE ARE WRITTEN BY CHARMERLY STAFF. ( WHAT GOES AROUND COMES AROUND. THEY WILL PAY FOR THEIR DISHONESTY LATER

Date of experience: March 17, 2020
Colorado
1 review
9 helpful votes
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Fun but it's a scam
February 27, 2020

Everyone loves to have someone to talk to, but the signs are there. Notice everyone on there has professional photos and are all professionals themselves. Like lawyers, doctors ect. Ya right. You don't even need to put a picture of yourself on there and all of a sudden you have tons of hot women liking you. Okay. Ask this simple question and they flip. Ask them to post a new photo with 3 things. Glass of water, a rock and a stick for an example. Not gonna happen. Because it's not the person you're talking to. They most likely bought those photos or run a talent modeling company. Try it. They give you 20 credits free.

Date of experience: February 26, 2020

From the business

Welcome to Charmerly, an online socializing platform thoughtfully designed to help you feel valued and connected, no matter where you are. At Charmerly, you’ll find opportunities to form meaningful bonds with individuals who care deeply—offering understanding, encouragement, and a sense of support. It’s a space where your thoughts and experiences matter, and every interaction is crafted to make you feel heard and appreciated.

Charmerly is more than just a platform—it’s a community that nurtures understanding and shared moments. Whether you’re looking for a thoughtful conversation or someone to share perspectives with, you’ll find an environment built around trust, empathy, and kindness. Every exchange here creates opportunities for positivity, warmth, and meaningful connection.

We believe life becomes richer when shared. That’s why Charmerly focuses on fostering connections that bring comfort and joy—a space to express yourself, c...