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Chaptersindigo.ca has 1 customer review.
Remember the days when people were hired based on their ability to do a job? Me too. Seems like those days are behind us.
Chapters / Indigo provides a prime example of hiring policies where incompetents run the show.
Simple story and short. I placed an online order. They charged me. Fine. Three weeks later I had to go looking (the online rigamarole) to see whether my book was ready to be picked up. It had been there for two weeks. Did I receive an e-mail notification or even a telephone call? No. When I wrote a note of complaint, they simply cancelled my order. Idiots. One simple transaction, not rocket science.
Wouldn't be a big surprise it they go out of business. They've certainly lost mine.