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Challenge Coins has a rating of 4.8 stars from 611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, great experience and design team. Challenge Coins ranks 2nd among Coins sites.
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There was a slight glitch in my shipping address and they handled it very quickly. This was my 6th order from this company- and won't be the last. We are very happy with our relationship with Challenge Coins Ltd.
I showed the art department a very rough idea of what I had in mind, and they designed a coin far better than I could have imagined. Thanks to the Team and especially Richard! Will definitely recommend this company.
Everyone has been very helpful, and always gets back to me quickly. I appreciate it!
Great and swift service
Very nice and professional work. Coordinated with Austin.
Very easy to deal with this company. I knew nothing about making coins for our Veterans Day celebration, but Richard made it painless- we LOVE our coins! Thank you guys!
I sent in my information and within a day had a design concept from them. They were very gracious and patient with me until we got the coin design just how I wanted it. They turned out great and I would not hesitate to buy from them again.
Exceptional customer service and an outstanding product.
When I called to ask questions about ordering coins, I spoke with Rich. Rich was very polite and helpful. Rich and I went over the proofs that were sent out. I asked how they got certain things that were included on the coin and he told me that they like to research organizations to try to give them a little something extra on the coins. I told him that they did a great job with that for our coins. We then discussed some slight changes to the design and I asked about a timeline that I was trying to meet. I did get a late start on ordering these coins, so I was hooping to get the coins before an event that we were putting on. Rich advised me that they could not guarantee a specific date; however, he stated that they would do what they could to try to get the coins to me before the date of my event. So I placed my order and kept trying to be optimistic about receiving the coins on time. I received the coins one day ahead of schedule. Awesome! Overall, I was very pleased with my experience with Challenge Coins Ltd.
Great service. My coins turned out awesome. Everyone loved them. Will definitely order again.
I'm very satisfied with the service that I received from challengecoinsltd.com. The representative that I spoke to was extremely knowledgeable and helped me decide between ordering hard enamel or soft enamel coins. When the coins came they were just as I imagined them.
Rich has done an excellent job processing my order and keeping me informed. Excellent service!
Very fast communication. I needed a few small changes made when I saw how my design translated to their proof. They made the changes quickly (in my case, in a matter of a few hours) and the ordering process was smooth. The coins arrived in a few weeks and they are beautiful. Everyone who has seen the finished product are amazed at the high quality and the expertly done level of detail.
I have used this company 4 times over and I have always had great results. I will continue to do business with the company and I am always recommending them to others.
Every alteration or request was quickly addressed and the design department is second to none!
Excellent experience and good quality.

