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CertifiKid

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CertifiKid Reviews Summary

The company has garnered a positive reputation for providing a user-friendly platform that offers excellent deals on children's activities and events, leading to high customer satisfaction. Many users appreciate the variety of options available and the ease of the purchasing process. However, there are some recurring concerns regarding technical issues, such as difficulties with account management and payment processing. Despite these challenges, the overall sentiment remains favorable, with customers expressing enthusiasm for the service and a desire for improvements in the mobile experience and website functionality.

This summary is generated by AI, based on text from customer reviews

service
9
value
7
shipping
4
returns
5
quality
9
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Maryland
1 review
0 helpful votes
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This website will not accept my payment. I would love to shop with CertifiKid. I don't have problems with my card at other online businesses.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2022
Texas
1 review
0 helpful votes
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It was quick and saved $30 on a ticket!
February 16, 2022

It was quick and saved $30 on a ticket! Will use again!

Date of experience: February 16, 2022
Arkansas
1 review
0 helpful votes
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Not real sure
February 12, 2022

Not real sure. Just bought my tickets so we'll see how it goes

Date of experience: February 12, 2022
Mississippi
1 review
0 helpful votes
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Very easy to find what I was looking for and the discount prices are amazing for a single mom on limited income

Date of experience: February 12, 2022
Texas
1 review
0 helpful votes
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Just want to thank you very much I'm just a regular dad wanting to make kid smile!

Date of experience: February 11, 2022
Rhode Island
2 reviews
0 helpful votes
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I was not able to pick out a day in the week. It has to be a weds.

Date of experience: February 10, 2022
Florida
1 review
0 helpful votes
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My experience was Excellent and super easy. Was so fast and

Date of experience: February 10, 2022
Florida
1 review
0 helpful votes
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Quick and easy but I did not get the $5 off for signing up but did not, :( Still, I found great prices on family events, TY

Date of experience: February 9, 2022
Maryland
1 review
0 helpful votes
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Good customer service responsive during the week. No communications on weekends. Long time to receive refunds. 7 days.

Date of experience: February 8, 2022
Georgia
1 review
0 helpful votes
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I purchased 4 tickets for GA Aquarium, but received an error 504 code and said it was an error and to try my purchase again. BUT, my card was charged and I did not receive the tickets.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2022
Georgia
1 review
1 helpful vote
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I always have a wonderful, smooth shopping experience
February 6, 2022
Updated review

I always have a wonderful, smooth shopping experience

Date of experience: February 6, 2022

Site is faulty
November 15, 2021
Previous review

Site is faulty. I was taken back to the selection of event screen several times and asked to sign up several times though I had already done so. Additionally, the event date availability changed so i had to continually press the back button to get to the original cart for purchase. Way too much of a hassle.

Date of experience: October 16, 2021
Florida
2 reviews
0 helpful votes
Follow Mark V.
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Great accept when I purchased two the order on the pay page still says one.

Date of experience: February 6, 2022
Florida
1 review
0 helpful votes
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Easy to shop and love the discount over the normal process.

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
Follow Nelsa R.
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Awesome very simple and the deal was good. We could t pass up a monster truck show for only $16.5 for both adult and child

Date of experience: February 4, 2022
Virginia
1 review
0 helpful votes
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The friend I referred didn't get her first time purchase credit. Feel bad that only I got the credit while she couldn't get her's.

CertifiKid attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2022

Shopping experience is good, but a bit of hassle to...
February 1, 2022
Previous review

Shopping experience is good, but a bit of hassle to have to contact customer service for the $5 coupon code that I was supposed to get as new customer but never provided to me.

Date of experience: January 31, 2022
Georgia
1 review
0 helpful votes
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No issues so far
February 1, 2022

No issues so far. I will know better after successful attendance at the event

Date of experience: February 1, 2022
Florida
2 reviews
0 helpful votes
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I don't like that I am forced to put an email to proceed to purchasing if the tickets, the terms and agreement tab should be separately placed vs into the approval of receiving advertising emails.

Date of experience: January 30, 2022
Florida
1 review
0 helpful votes
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This is my first time trying Certifikid.com, so we will see how it goes. So far, so good.

Date of experience: January 29, 2022
New York
1 review
0 helpful votes
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Simple and easy
January 26, 2022

Simple and easy. Instructions are very clear and concise.

Date of experience: January 26, 2022
District of Columbia
1 review
0 helpful votes
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Once my account was set up, buying deals was so easy. Redeeming has been a breeze, and I love being able to earn credits as I refer friends!

Date of experience: January 25, 2022

From the business

CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...


certifikid.com
Bethesda, Maryland, United States