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CertifiKid Reviews Summary
The company has garnered a positive reputation for providing a user-friendly platform that offers excellent deals on children's activities and events, leading to high customer satisfaction. Many users appreciate the variety of options available and the ease of the purchasing process. However, there are some recurring concerns regarding technical issues, such as difficulties with account management and payment processing. Despite these challenges, the overall sentiment remains favorable, with customers expressing enthusiasm for the service and a desire for improvements in the mobile experience and website functionality.
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Amazing this site has saved my family so much money and has made it affordable to be able to take our children and do fun things and make memories without completing breaking the bank. So we can pay bills and enjoy doing stuff!
Had problems creating account. Kept saying my personal email address was invalid.
I was having issues logging in, but a certifikid staff member helped me in a timely manner. Thank you!
The resetting the password requirement is kind of silly and caught me off guard. I had to do it again on my laptop so I could enter the info in my password manager system.
This site never accepted my regular credit card I used all the time. For some reason it accepted a different one. It was very frustrating toing through this site.
Website not keeping "use a new payment method " checked and keeps deferring to expired payment.
This site continues to tell me my cc is expired, but I have manually typed in the info and expiration isn't until 2025! So frustrating!
System not super user friendly to using credit card. I tried to enter multiple times using app, safari on iPhone, ipad, and desktop. It took away a lot of my time. Customer service was good. They sent me a message correcting the issue. I then was able to purchase right away
Horrible user interface. New credit card was not accepted multiple times.
Very easy to use, & quick response time to show in my Certifikid account
Keep getting a credit card processing so I can't purchase the deal. Instead of any help, it keeps taking me to leave a review instead and telling me to double check if I am sure I want to leave a 1 star review.
I didn't like that I had to sign up before I could order tickets but after that everything else was fin
Customer service assisted quickly with credit card issue
Have been unable to check out by credit card all day today
Site is terrible. It wouldn't take the correct amount of tickets. I had to do it over and over amping other things.
Keep getting a message that card expired when it has not. Unable to make purchase.
Excellent site super easy and affordable prices for good activities
You gave me a $5 credit, but I couldn't use the voucher on my (second) purchase. Very disappointing.
Took multiple times to get more then one ticket to register
Great selection of options and I've had no issue using the vouchers.
Registering for an account with the website: recieved multiple errors, never reached confirmation screen verifying account created, however, login attempt was successful when attempted. Once tickets for event were in the cart, all billing information provided, I was redirected to a screen indicating I needed to login to make a purchase, when I was supposedly already in. However, purchase was successful once I logged in again.
I like the site nd it has great deals checking out was easy - BUT establishing a password was hard there was some type of glitch it kept saying unavailable or doesn't match -
System did not want to accept my credit card that was on file. I had shut down then come back in.
From the business
CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members