Cell2GetReviews 1,206

Very quick and easy with responsive customer service via email.

Disappointed that the Samsung A50 I bought for a family member came unboxed and registered in UAE, suggesting this is product surplus to a foreign market. I am happy with my A50 which I bought from a Samsung Dealer so I know what to expect in boxing and accessories.

I paid Cell2Get the Samsung-suggested retail price. Had it been on discount I would not have ordered it

In general, I am not agree with the purchase for a lot of issues. First, I bought it and I paid a 2 days deliver, it arrived within 10 days about, when I received the purchase the box was opened and with a lot of breaks on it (the box). The phone that I bought was a present and I asked him for his apologies me for the details.
Second, I asked for the delivery to an other address and I received it at home.
On September 12th I sent a message through your web site, talking about all this, and you never answer me.

Ordering is simple. Plus coupon code for $20 off. Sent me the wrong Kyocera cell phone. Sent an AT&T vs Verizon model. They were quick to send me the correct model and I sent them the AT&T one back, but at my expense. The gentleman told me they'd credit me $10 towards the postage, which was very fair. Weeks later I have not received that credit. First I was told it would be a credit to my credit card, then they told me it would be a check and included with the new phone. The customer service rep's words "we take care you, you'll get $10, just like cash for shipping". I have to follow-up with them. I also asked if they could include an operations manual for the new phone. AT&T phone didn't have one. I was reassured it would be included. It wasn't. I'll access the manual online. The unlocked Verizon model Kyocera Duraforce Pro 2 cell phone I received was brand new and works great. Verizon box. No issues. I'm happy with it and price was A LOT cheaper than buying direct through Verizon. Shipping time was very good via USPS Priority Mail.

Excellent price, but despit putting in a separate shipping and billing address, and paying $30 for 2-day shipping, I kept asking why the product was taking so long to get to me. It turned out they had shipped to my BILLING address, so it took 14 days, and the only response I got was some policy answer for why they didn't ship to my SHIPPING address. How does the site not TELL you when purchasing if there is a problem with your shipping address so you dont PAY for 2-day and get 14-day shipping.

The product appears to be new, and it works perfectly, but I'm shocked at how quick the battery discharges. I will need to do some testing, but at first blush, it looks like the unit may not make it 24 hours on a 100% charge.