Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Cell2Get

Cell2GetReviews 1,206

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Cell2Get?
grey stargrey stargrey stargrey stargrey star

Cell2Get Reviews Summary

Cell2Get has a rating of 4.1 stars from 1,206 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 3rd among Mobile Phones sites.

service
153
value
144
shipping
151
returns
121
quality
140

Instant Feedback

3,090 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow philip b.
Unfollow philip b.
Share Review
Report Review

We received excellent service, detailed and patient. Although it's was Friday and the store was packed with customers, we received personal attention, we did not feel hurried and got us detailed explanations of the device. They were courteous, friendly and professional. Last week my phone stop working i contact cell2get they advise me to come to the store i wont to the store and they fix the phone on the spotwill be Back to cell2get for more phones i recommend to all family and friends

Date of experience: May 9, 2015
New York
3 reviews
2 helpful votes
Follow Kenneth M.
Unfollow Kenneth M.
Share Review
Report Review

Decided to buy unlock code for my Blackbery q10 after my network operator - Orange - officially refused to unlock my device, unless I pay penalty. A regular reader on CrackBerry website, I went for cell2get as a recommended by many option. I placed my order and within 45minutes had the code which WORKED LIKE A CHARM. The staff is polite, no tricks and gimics, no hidden costs or tricks to load your bill. Im absolutely satisfied and will recommend this service to all my traveling friends who are stuck with stubborn network operators. In my first trip to Norway, I saved so much money using a local pre-paid card that I don't know what I was thinking delaying the unlock for so long. Thumbs up and thank you, cell2get!

Date of experience: May 9, 2015
New Jersey
1 review
0 helpful votes
Follow kelly f.
Unfollow kelly f.
Share Review
Report Review

Cell2get is the my best ever online shopping exeperience. The price of the item that i purchased is very cheap when compared to the other stores and more than that is the rapid shipping of the item to my apartment. I appreciate and continue doing business with cell2get. Thanks Wilson And Steve

Date of experience: May 5, 2015
Florida
1 review
3 helpful votes
Follow Lesly L.
Unfollow Lesly L.
Share Review
Report Review

In my case, It's a complete disaster. 1st they couldn't verify my P. O. box address with the billing address on the credit card. They never sent me any confirmation e-mail. I ordered a phone for ATT but they sent a phone with Verizon logo with missing S pen. Worst is when I call them about it, they refuse pick up. It takes about a month to receive the phone after the order.

First they give me a tracking number that doesn't correspond to the item I ordered. I received the phone and the tracking # still shows the item is coming from China. Complete confusion. Save your time, folks!

Date of experience: May 4, 2015
New York
1 review
0 helpful votes
Follow Sh S.
Unfollow Sh S.
Share Review
Report Review

Personal experience: I first sent a mail on April 19,2015 for a free availability check up on my Samsung galaxy s5 ( phone. I got a reply in several minutes saying the unlock is available for my IMEI. I then submitted the order ($24.99), got the unlock code in the same day. It took me 20 seconds to unlock my phone (Just typing a numer) after asking my friend for a sim card from a different carier. The overal process is just so smooth and makes me really happen

Date of experience: May 2, 2015
New Jersey
1 review
1 helpful vote
Follow dylan t.
Unfollow dylan t.
Share Review
Report Review

Online support works well. Timely response, quickly problem-solving and excellent goods. I like its excellent customer service. Especially if i can't find want i want directly on the site, the customer service representative would try to help me find it resorting to their supply chains. And the items i ordered arrived on time and was good in condition.

Date of experience: April 23, 2015
New York
1 review
0 helpful votes
Follow arkadi d.
Unfollow arkadi d.
Share Review
Report Review

Great And Fast
April 12, 2015

I was highly satisfied with this purchase. Phone arrived on the day it was expected. I also received a car charger, USB cable and phone holder which was not mentioned in the initial deal but nonetheless I am happy with the product and the accessories.

Date of experience: April 10, 2015
New Jersey
1 review
0 helpful votes
Follow timothy y.
Unfollow timothy y.
Share Review
Report Review

Purchased a Samsung galaxy Beam 2. This was the lowest price for this phone (less than half what the nearest competitor was asking with shipping). I received shipment quickly with free shipping! When I ask cell2get about additional earpieces for better fitment, they immediately responded and shipped them to me. I will purchase again from them and recommend them to all of my connected friends.

Date of experience: March 24, 2015
New York
1 review
0 helpful votes
Follow luis v.
Unfollow luis v.
Share Review
Report Review

I am very satisfied
March 15, 2015

I originally purchased LG G2 from Celltoget.com. The phone had a defect where it kept freezing while navigating the menu. It seems that G2 has lot of freezing issues generally so I don't blame Celltoget for this particular issue. I wanted to return the phone since it was unusable with freezing problems and I didn't want to take a chance at getting another G2. Celtpget allowed me to exchange it for a different model that I wanted instead. (LG G3). I have to say the return process was relatively painless. Celltoget responded to my emails quickly. The new phone was shipped promptly on the same day [verified through UPS tracking] when they received the returned phone. I am very satisfied with the new phone and service I received from Celltoget.com. My wife is also looking to upgrade her phone and I wouldn't hesitate to buy another phone from Celltoget.com again.

Date of experience: March 14, 2015
North Carolina
1 review
0 helpful votes
Follow Dorit h.
Unfollow Dorit h.
Share Review
Report Review

I ordered a phone on Monday, and had questions about the shipping charges, so I called them the next day and spoke to a customer service representative. They explained the different shipping options that were available, and then I gave them my order number so that they could track my order. I received the product on Friday just like they said I would. My whole experience was very good. I will order from them again.

Date of experience: February 21, 2015
New York
1 review
0 helpful votes
Follow Jacki K.
Unfollow Jacki K.
Share Review
Report Review

I am very happy with my experience. I was provided a tracking number, and recieved my product faster than expected, all at a substnaitally reduced price for the product itself and a reasonable shipping charge This is my first buy with this merchant and so far it is so good. Great Prices and fast delivery. I got it so quick with free shipping. Good company to work with

Date of experience: February 20, 2015
District of Columbia
1 review
1 helpful vote
Follow Rene W.
Unfollow Rene W.
Share Review
Report Review

Bought a phone from cell-to-get but an old phone was sent because there were more than four scratches on it. I bought an unlocked phone but a locked phone was sent though they sent the unlock code. Sent the phone back in November of 2012 and up till now 2015 no refund. Reported them to BBB, but to no avail. I am taking them to court now.

Date of experience: February 20, 2015
California
1 review
0 helpful votes
Follow Steve h.
Unfollow Steve h.
Share Review
Report Review

Nice customer service, fast shipping, good selection, anything else you want from an unlocked cell phones store? I don't think so. Unlocked cell phones are something you only find online, and you have to be careful at which stores you shop at. Some of these places are the kinds of places which will screw you out of your money! So watch out. Trust cell2get though, I did and look at the great deal I got!

Date of experience: February 15, 2015
Texas
2 reviews
0 helpful votes
Follow James V.
Unfollow James V.
Share Review
Report Review

This was truly a fantastic experience. Received merchandise as promised on time. Great customer service staff. I will do business with this company first. I did buy three (3) times at www.cell2get.com with a nice and excellent experience, I order, they confirm the order by email and ship just in time, I will buy again from this merchant again

Date of experience: February 10, 2015
New Jersey
1 review
0 helpful votes
Follow paula a.
Unfollow paula a.
Share Review
Report Review

Not the first time I ordered, but neglected to write down my password for your site. Asked for system to send password using forgot password link and system replied email not found

Date of experience: February 8, 2015
New York
1 review
0 helpful votes
Follow David l.
Unfollow David l.
Share Review
Report Review

Merchandise was received promptly and was exactly what I wanted. Also the price was the lowest of any other merchant my suggustions is Would like to see a summary of my order (item, number of items ordered, price, shipping, etc.) along with the Order Confirmation.

Date of experience: February 7, 2015
South Carolina
1 review
1 helpful vote
Follow Bobby S.
Unfollow Bobby S.
Share Review
Report Review

I ordered an iPhone 5c and the order went through; however, two hours later, it was out of stock. I've had to go back and forth with my credit card company and these people (by people I mean Melvin), to be sure I got my money back. At the end of the day, I wouldn't recommend this company for buying a phone. It's too much of a hassle.

Date of experience: February 7, 2015
New Jersey
1 review
0 helpful votes
Follow Abi L.
Unfollow Abi L.
Share Review
Report Review

They were great
February 4, 2015

They were great- the web site was easy to understand, and the product was easy to find. Having a 1-800 # always adds comfort that you are dealing with a legitimate merchant. They called me to verify what format of phone service I required and were top-notch! I would recommend them to anyone My Order was shipped the same day i ordered it. Also the ground shipping was Free.

Date of experience: February 4, 2015
South Carolina
1 review
1 helpful vote
Follow mihir s.
Unfollow mihir s.
Share Review
Report Review

I wish I could give them zero stars or even negative marks. I ordered a White SGH-M919 and they sent me a black AT&T model. When I called them, they asked me to send it back at my own cost. Very reluctantly, I sent it back. And now they refuse to send a replacement saying that they didn't receive my shipment (whereas UPS clearly shows the same)or return my money...
Bogus site luring customer with low prices! Shop there at your own peril.

Date of experience: February 3, 2015
New York
1 review
1 helpful vote
Follow asss h.
Unfollow asss h.
Share Review
Report Review

I ordered phone 3 month ago Cell2Get website. They took money. But I still did not get the phone.

Date of experience: February 3, 2015

From the business

Unlocked Cell Phones. No Contracts. Lowest Prices Starting at $29.99. We carry ALL the latest models for ALL Carriers: ATT, T-Mobile, Verizon, Sprint, Nextel, Alltel, Boost Mobile, MetroPCS, Cricket and Much More...


cell2get.com
Brooklyn, NY, United States
+8