CashForLaptops

I was quoted $74.00 for my used phone by Cashforlaptops.com. I was informed in an email that I will be receiving a confirmation email following the inspection of my phone, which will also state the new offer price. Moreover, I was told that I had the ability to accept or reject that price and get my phone back if I wanted to. Then, one day out of the blue, I received an email saying that a payment had been processed and that it's on the way. Naturally, I assumed it was for the quoted $74.00 price or something close to that amount. I was shocked to receive a check today for $54.00. When I called, I was asked to stay on hold for a bit, then got transferred to the purchasing department. Luckily, my hold time was nothing like some of what the other reviewers have experienced. I was on hold for maybe 10 minutes, give or take a couple of minutes. I talked to the manager directly and requested her to send my phone back. She said that she can't do anything about my phone as it has already been processed for recycling. By the end of it, I was left with no option, but to accept their offer. I would've been much happier if I had got my phone back.

Do not trust Cashforlaptops.com. I was originally quoted $205 online and after trusting their process and sending them my iphone, they sent me a check for $110! I contacted their customer service, but the uncooperative woman gave me useless excuses to justify their quoted amount. After a really long telephone conversation, they offered me $20 more. Being absolutely annoyed and frustrated with their service, I accepted their new offer. But I would suggest to everyone not to waste their time with this website!

Cashforlaptops.com gives you the best quotes in the business ($75 for my unlocked iPhone 4 in good condition), then give you a minimum price ($35) without telling you that you only have only five days to request for your device to be returned back to you. They force you to request returns by phone, even though they've contacted you via email at least a dozen of times by this point. I had to call them to get my phone back. Although, I did get connected to a customer service representative fairly quickly, he was unable to help me in getting my phone back. In fact, a little part of me actually believes that he did not want that to happen at all.

Cash for laptops.com failed to give me the amount they initially quoted on their website. They quoted me $140 for my iphone 4s and ended up giving me a check for $63. Sadly, I only found out about it when I returned home from a weeklong business trip. Fortunately though, I was able to talk to get someone on the phone right away who then quickly transferred me over the Purchasing Department. After patiently being on hold for about 10 minutes, I was told that I couldn't request for my phone to be returned to me because it was past their 5 days grace period. I was, however, able to get them to bump up my payment from $63 to $100. Do not lose hope if you've dealt with Cashforlaptops.com already! You can still call them and hopefully resolve the situation in your favor!

I was quoted $204 by Cash for laptops.com for my iphone 5 and then upon inspection, the quote was lowered to $108. I read the terms and conditions again and they say you have 3 days to either accept or reject the new price or have your device sent back to you. I called right away to avoid any delays. I rushed for no reason as the representative informed me that their new policies allow customers to call within 5 days as opposed to three. Good thing I called though, because I didn't want to wait any longer to reject their terrible offer. Although I wasn't able to completely reject their offer and get my phone back, I was able to negotiate with them to pay me $140 instead of $108. In the end, it was kind of worth it to go through the hassle of calling them, even if it meant an increase of just $32. Just be aware of the misleading language they use.

I, like everyone else, have dealt with Cashforlaptops.com and feel unsatisfied with the service received. They quoted me $197 for my iphone 5C. After sending in my iphone, I received an email saying that after inspection, they would give me $140 for it. After emailing my rejection notice requesting for the phone to be returned, I did not receive an email until almost 2 days later. They informed me that I needed to call in, to either accept or reject this new offer. Of course, I called! Luckily, I was able to talk to someone in the purchasing department right away and not stay on hold forever. I'm guessing it had to do something with the time of the day I called. Either way! The woman informed me that my phone had already been recycled and went through a huge list of things that were "wrong" with my iphone that made the value drop almost 70%. Absolutely absurd!

I initiated the quote for my used Samsung Phone, and they quoted me $150. I shipped my phone using the shipment box provided by them. Later, I received an email from them saying that the item was about to be inspected and that I will receive the amount upon inspection. After a week, I received the payment in the amount of $65 through PayPal instead of $150. I rejected the offer and refunded the amount on the same day through PayPal. Requested them to ship my phone through their website email account, but they did not respond. That was so irritating. They finally called me back and then told me the phone was already processed and they could not give it back to me. They lied that the phone was damaged. The phone was in perfect condition when it was sent. DO NOT USE cash for laptops.com. It is a total scam company.

www.cashforlaptops.com uses a very sly bait and switch tactic to get you to send them your device and then hides behind the fine print in the terms and agreement to rip you off. I was given an estimate on my Samsung Galaxy S4 of $194.00. After sending in the device, they claimed that my device was only worth $55.00! Of course I protested, and quickly requested my phone be sent back to me. I had seen similar phones selling for $175.00 - $200.00 on eBay. They refused to send back my phone and only after complaining for 20 minutes did they increase the amount to $100.00. What a total rip off! Very unhappy and will never use cashforlaptops again. Read the fine print! It was a very upsetting experience

It's been a month since I sent my iPad 3g 32Gb, to Cashforlaptops and I received this today, Device Price Change Approval and it's not even half of what I was quoted, I expected to receive $475 and the price in my quote of $220.
It was in perfect CONDITION and I do mean perfect. It never left my desk. I refused the offer and expect my iPad 3g 32 GB to be in PERFECT CONDITION when the return it to me. I not go to take it lying down!

I wanted to sell my Iphone 6 to cash for laptops.com, and the quote I received was $403. I mailed in my device, and I got an email saying 'your device was appraised to be $150, according to the market value! I called the customer service, and was put on hold 5 times, a total of 2 hours of my life that I will never get back! Then, I finally talked to an agent, and she said my phone had a medium scratch on the screen and medium wear on the home button, but the $150 value was too low and she'd like to offer me $199. But, my phone was literally brand new, I just don't understand how they can simply refuse to mail my device back. I am very frustrated and deeply disturbed by how this company runs their business.! Seriously bad company stay away!

STAY AWAY- absolute scam. They promised $250 and I got $35 back! I COULD NOT GET MY PHONE BACK EITHER!
I was offered $250 for an iphone 5s and then wanted to give me 35 because the box was missing and I did not call you within 5 days per T&C even though I explained I just had a baby and was in hospital for 4 days. No sympathy about the situation and the only solution was to give $25 more! Despite your terms and conditions I will report this scam is unbelievable and unethical