CashForLaptops

After sending in two Nokia Phones, both in good condition, for which Cashforlaptops quoted me $160 in total, I got an email saying that they will pay me only $110. Without a doubt, I rejected their offensive offer and demanded my money back. I had to literally fight them for my phone and because I had called them within the 5 days as stated in their policy, I was able to get my phone back. They need to improve their customer service so that they don't waste the customers time arguing over a device.

If I could rate it lower, I would. I shipped my Sony Laptop to them. My laptop was working perfectly. Initially, they quoted me 150.00. After receiving my Laptop, they said they will pay me $65 instead of $150. That was so annoying! I called their customer service immediately. Luckily, I got a really polite customer service person with whom I could discuss the price and bring it up to $125. I would have much rather preferred that they sent my phone back to me so I could sell it on eBay instead. But hey! I'll take whatever came my way!

Other websites were quoting me relatively less for my HTC phone than cashforlaptops. Cashforlaptops was giving me $70, so I sent my HTC phone to them. After two weeks, I received an email saying that it is now worth only $35. What!? I was forced to wonder if they simply gave me a fake quote to lure me into the deal? Or did the price of my phone actually drop in the past couple of days? I honestly couldn't tell! What I could tell was that I wasn't getting my phone back. It was a horrible experience!

Do not send your devices to Cashforlaptops. They quoted me a good price online but paid only half of it. I contacted them to request that my device be sent back to me. I was hesitant to make the call at first because of all the negative reviews I was reading online about long wait times. Luckily, in my case, that didn't happen. I was connected with someone in the purchasing department within minutes. Hopefully, others will give their customer service a shot too. It is worth trying if you can get some extra money out of it. After a really long discussion with them, I was able to get my phone back. I almost feel like that is a once in a lifetime kind of a chance, but really guys! There's nothing more to lose! Would you rather let them just take your electronic device or would you fight for it? It is your call!

Cashforlaptops quoted $90.00 for my used Laptop. They informed me through an email that they will send me a confirmation email after my phone got inspected, Moreover, I was told that I had the freedom to accept or reject that price and get my laptop back if I wanted to. Then, after some days, I got an email stating that a payment had been processed. I was assuming it will be a check for $90.00 or something close to that amount. But I was shocked to receive a check for $54.00. I immediately called them, and my call was transferred to the purchasing department in a timely fashion. I talked to one of the executives and demanded my phone to be sent back. She said that she can't do anything about my phone as it has already been processed for recycling. I was pretty annoyed! I felt like a fool for walking right into their trap. What a total Rip Off!

I was quoted $155 online and after trusting them with their given quote, I sent in my Samsung Phone to them. Two weeks later, they sent me a check for $100! I called them right away and the unhelpful executive gave me worthless excuses to validate their quoted amount. After discussing with their purchasing department, Cashforlaptops offered me $30 more. I accepted their new offer because they left me with only one option. I will never use cashforlaptops for any trade-ins.

Cashforlaptops gives you amazing quotes online, then without informing you, they give you a minimal price for your device. Besides, you only have five days to request for your device to be returned back to you. They will insist you to phone in your request and not email it. This is when I called cashforlaptops to get my device back. Although, I got connected to a customer service representative in a short time, he simply said no to my request and refused to send my phone back. Our discussion continued for long, but to no avail. Terrible experience. Don't deal with cashforlaptops!.

As with all the other reviewers... I was too quoted a wonderful price at cash for laptops.com given a bad offer. Tried their customer care number, rude people are there at their customer care department, they just argue with you and don't do anything... they need to get more better people in their customer support... In the end, I gave up because I don't have that much time to waste with them... made a bad decision when sending my laptop to cashforlaptops.com.

I have sold laptops through the Internet before. Cashforlaptops quoted me over $150 for my 1 year old Toshiba laptop. I told them it was not functioning and would not turn on. I never got an email stating what they were going to give me after inspection. I received $53! I called and they said they sent out an email regarding the amount, finally I found one email in my junk folder, and after that they said my phone has been recycled. This place is a scam. Don't sell your laptop to them for pennies.

Recently, I sent in my Samsung Phone in an excellent "just out of the box" condition. All accessories were included. The Cashforlaptops.com took website quoted me $180, but after they had my phone in their custody, they only provided $77. They are still quoting $200 for a trade value for this device. They didn't respond to any of my questions once I finally got hold of someone after 10 minutes waiting period. Never again will I deal with them! They Just make fool of you and rip you off.

They offered $540 for my iPad WiFi/3G 64gb and sent me a UPS box to mail it to them. Then, two weeks later, they sent me a revised offer of $370. No explanation was given whatsoever, despite the fact that my iPad is only 3 months old, has no scratches, and works perfectly fine! I called their customer service, where I was put on hold for barely two minutes before getting promptly transferred over to their purchasing department. The representative in the purchasing department gave me lots of excuses as to why they had revised the initially quoted amount. I didn't buy any of his reasons because I knew the exact condition of my device when it was sent out! Furious with what was going on, I requested him to send my iPad back because there was no way that I would ever be willing to take that little for my iPad. He refused to send me my iPad back, but gave me a counter offer for $425, which I gladly accepted. As much of a hassle it was for me to deal with cash fir iphones, I am glad I was patient enough to get a much better deal in the end.

Decided to send my blackberry 8520 curve to cashforlaptops.com as they offered me $97.00 for it. I thought this was a fair offer, the phone was only 8 months old it was in fantastic condition no scratches it had been cased the whole time! Was livid when they came back to me with a pathetic offer of $50.00 stating that the phone was very scratched and had no battery! The phone was in perfect condition i bubble wrapped it and the battery when i sent it. Their terms and conditions state 5 days to contact purchasing department. I called them with in this period they offer me $15 more, i refused to accept their new offer, but they said we cant send your phone back. Eventually, i had no choice, but to accept their offer!
This company is a total disgrace... Do not use cashforlaptops.com!

I was offered $80 on Cashforlaptops.com and I received a check for only $30. In their terms, it was mentioned that if the customers weren't happy with the offer, they should call them within five days of receiving the offer. After reading all the reviews about long waiting times and being hung up on, I was afraid that I wasn't going to make it in the timeframe. Thankfully, they are also open on Saturdays, so I had no trouble reaching them. I did have to stay on hold for about 20 minutes to talk to someone in the purchasing department, but it was all worth it in the end as I got a much relatively higher offer of $60. As much as you may think that I seem happy with the deal, I am not! But, I have come to terms with the fact that something is better than nothing at all.

It wasn't worth my time. If I could rate it lower, I would. I sent my Samsung Phone: working, no scratches, etc. to which they initially said 200.00. Cashforlaptops.com did send a shipping box fast enough. This should have been a warning sign! After receiving my phone, they said they are willing to pay me $95 instead of $200. Apple would have given me $100 more! Annoyed, I called the customer service rep. Fortunately, I got a really nice customer service person with whom I could negotiate the price and bring it up to $145. I would have much rather preferred that they sent my phone back to me so I could sell it at the apple store instead. I LEARNED MY LESSON in this very first time dealing with them. I will stay away from them in the future.

Do not sell your device to Cashforlaptops.com. They quote you a much higher price online, but pay only half of it. They don't even have a direct line to call the purchasing department. You have to call customer service and then they connect you to the purchasing department. The only good thing about having to call them was that I did not have to wait forever to get connected to the purchasing department. From my understanding, that has been one of the biggest hurdles for people trying to contact the company. Now that it has been taken care of, hopefully it will be easier for everyone to call in and get their phones back or even get a better deal.