Carmechanic.expert
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Carmechanic.expert
carmechanic.expert

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Carmechanic.expert Reviews Summary

Positive Highlights

  • Mechanics are knowledgeable and explain issues clearly.
  • Advice often saves customers time and money on repairs.
  • The platform is easy to use with quick response times.

Negative Highlights

  • Some first contacts may be unresponsive or unhelpful.
  • Advice may not always fully resolve the car issue.
  • A few users experienced delays in getting connected.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

May 29, 2026

Steve helped me get to know the different symbols on my steering wheel. He also showed me how to fix my back tail gate to set at proper height. He was calm and very kind. Amazing young man. Thank you for all his help.

Jul 10, 2026

Needed to find an expert shop that works on C5 Corvettes. Blake was very helpful in asking what my needs were and then locating three shops in my area that could work on the issues i am needing repairs.

Jun 18, 2026

I received thorough and detailed information about my car from a knowledgeable tech without ferreting websites for hours. It was worth my time and nominal fee.

Jul 8, 2026

Needed a quick run down of my current car issues and Daniel was very informative, patient and explanatory in a way, I got the point and lead me to possible solutions.

Jul 9, 2026

Daniel was very patient and informative. He walked us through every step and although we were not able to solve the issue(totally not his fault) he made us feel secure and provided contact information of local after hour mechanics who may be able to assist.

May 8, 2026

Excellent assistance, the technician asked great questions and we tried a number of checks to resolve the problem. Finally he suggested checking the computer error codes, I will need to get a reader to perform that check. He was very helpful.

May 27, 2026

Great communication. Diagnostics on point. The other mechanic I was helping me perform diagnostics listen carefully and walk me through the steps that needed to be preceded in order to move forward and solving the no start issue I had. Big lifesaver thank you

Jul 1, 2026

Mr. Brian was very helpful. I was so nervous at first when I called, but he answered all my questions and helped me put my mind at ease! I was so worried he was a very professional calm and explain everything to me in detail so I could understand. I will definitely recommend to other friends and family members if they have any questions likewise myself for the future thanks again for all your help. Really appreciate everything. God bless. 🙏🏾

Aug 14, 2026

I paid the $5.00 and received a phone call shortly thereafter. Allen was very knowledgeable about my specific car and explained to me in clear terms what might be the problem I was experiencing. His explanation exceeded my expectations and has given me a better grasp of what to expect when I take my car in for repairs. I only wish I could take my car in for him to fix it but he is too far away to do that.

Jun 28, 2026

Brian was great with giving me specific steps and reasons for those steps. It fixed the problem and he let me know that if I needed any more help to just text him. He saved the day. Thanks Brian

Aug 11, 2026

Bike quit running in Nashville Tennessee and we needed to get home to Minnesota! This was so easy to use and they asked all the right questions to get us back on the road! Turns out it was a key fob battery!

Jul 18, 2026

My car wouldn't start in my garage and was so stressed. They gave me the number of a 24-hour mechanic who came out within 2 hours and helped me. Highly recommend.

May 29, 2026

Had pleasant online chat with car mechanic. He was able to steer me in the right direction, to possibly locate the electrical component or wiring that may be the cause for our electrical issue. Hopeful to find and fix the issue.

Aug 12, 2026

The mechanic was knowledgeable and it took only a few minutes to get to him. I had to answer several questions from the bot that screens the calls. Very efficient

Jul 23, 2026

Chevy trailblazer ignition problem, perplexing me for days. Tried out this website for the first time and I'm very impressed with their service. Return call from mechanic Bart came quickly. Discussed the situation with Bart. He was very thorough and explained what he thought needed to be done and sent a video to me to help understand the issue/steps to take.

Jul 4, 2026

I requested advice on the latching of a Nissan Leaf boot lid, which has jammed and prevented the lid being lifted or latched securely. The advice I received looked to be entirely appropriate.

Jul 11, 2026

The expert was very helpful and gave great feedback to my questions. Conversation went smoothly and I was able to understand what was being suggested to me. A pleasant experience. Would recommend.

May 14, 2026

I received no answers with the first mechanic I talked to. He told me what was wrong, but not how to fix it. I no longer want to be subscribed to anything you guys offer.

Jul 1, 2026

After completing an application, I was able to speak with a mechanic. Daniel C. Was very helpful and provided me with excellent options on repairing my vehicle with the part that is Out of Stock and would not be available for several weeks. My vehicle is a 2013 Mercedes and perhaps the part wouldn't be available at all. He was very professional.

May 7, 2026

I had a simple problem which was highly misdiagnosed by mechanics. Did you appears to be very simple and not as expensive as was proposed by these mechanics. The repair will be considerably less expensive to solve than was proposed. So thank you very much and I will use the service again

May 7, 2026

I received useful suggestions to solve my Mini Cooper Roof problem. I am 76, so I am not attempting to fix the issue, but being informed to avoid any unnecessary expense by not knowing the basics.

May 15, 2026

I manually put my open door latch into a closed position. When I attempted to close the door it would not engage, and remained open. I tried forcing the latch open. That did not work. I received phone assistance, and it was fixed in a few minutes.

May 16, 2026

The first person I was connected to didn't respond for 23 minutes. I went to a second one. He was fantastic, asked for pics and figured out what the issue was. Highly recommended!

Jun 9, 2026

Was given good info and a starting point. Looked into those suggestions and found the battery was good as well as the starter and the alternator. Now need to look elsewhere because I still have the same issue.

Aug 14, 2026

Tried just answer Car Mechanic for the first time. Was easy to use. Received the answer I needed expeditiously. So convenient. Tried searching the internet for the information and could not find.

May 7, 2026

James was awesome and very knowledgeable. I gave a lot of insight and guidance to troubleshooting. Appreciated his concern and desire to get to solutions. A++

May 11, 2026

Little by little we ruled out the possibilities until we got to the easy fix unplugged neutral safety switch, which was clearly obviously unplugged once I got underneath the tractor.

Aug 12, 2026

Steven was great, but the CarMechanic shop charged me $65.00 that I did not authorize. Bad experience for sure. I'll get my money back, but the experience is not what I expected.

Jun 13, 2026

He helped me solve my problem and offered multiple solutions to do so. He was a huge help in my time of need. I definitely plan on using the app again in the future! Would HIGHLY RECOMMEND this app!

Jun 19, 2026

It's not what I thought it was. That said I received solid and useful information. Definitely was pointed in the right direction...

May 15, 2026

I had been flat towing my Jeep gladiator when I discovered my four-way flashers were on but it would no longer start and I couldn't shut the flashers off. Mechanic 01 assured me it was just a dead battery and that I could get it jumped and everything would be fine. My jumper box wasn't powerful enough however so I called AAA. MECHANIC 01 NEW EXACTLY WHAT THE ISSUE WAS!

May 7, 2026

Aaron was very professional, informative, and knowledgeable. He was quick to answer my questions and made suggestions to resolve my problem.

Aug 11, 2026

Listened fully to the problem and gave easy to understand answers Had a very good understanding of the problem and the solutions

Jun 23, 2026

The process was simple and easy to follow. I was able to speak to a live person and he was able to give me some great advice.

May 24, 2026

Very professional and knowledgeable. I was happy with the results so far, have not had a chance to get done what Kevin recommended.

Aug 8, 2026

Tom gave us great advice and we will follow thru with it. He answered all of our questions and was very clear.

Jul 25, 2026

From start to finish expert walked me through the whole thing. Fixed my problem with my mercury engine in 15 minutes

Aug 1, 2026

Although my problem wasn't solved, I now understand better what is happening and know how to proceed to resolve the issue.

Jun 25, 2026

The experts that I worked with were able to ask questions and help me identify my issues and problems with accuracy

Jun 20, 2026

Daniel sent the PDF file that was easy to follow. He also explained the process in a way that made sense.

Jun 7, 2026

My chat bot respondent was very helpful My phone conversation with a mechanic gave me the initial answers to my problem.

Jun 24, 2026

Couldn't figure out the cause of my truck not starting. They walked me through it and also sent me references of mechanics

Jun 16, 2026

Very detailed and comprehensive explanation of all the symptoms and possible solutions to the vehicle's problems.

Jul 3, 2026

He was great at explaining what I needed to listen to and patiently helped me with everything I needed.

Jun 8, 2026

Display screen went blank; mechanic offered explanation for why it happened. He calmed our concerns with his expertise

Jun 5, 2026

Daniel was able to talk us through getting into our 2022 Corvette when the battery died and all electronic with it.

May 23, 2026

Excellent suggestions by the car mechanic Daniel C. Did what he suggested and my FOB key issue was solved. Richard B

May 10, 2026

The mechanic was able to inform me with enough information that I can diagnose my fuel and start issues

May 18, 2026

He listebed to my questions, sympathized with my situation and offerd careful eell thought out information.

Jun 16, 2026

The tech was great, he listened and explained everything. I know now what to do to repair my car.

Reviews

Write a review
4.9
Reviews 225
5 Stars
91%
4 Stars
7%
3 Stars
1%
2 Stars
0%
1 Star
1%

Texas
1 review
0 helpful votes
Follow Joe G.
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On bank charger issues
June 14, 2026

Thank you for the suggestions. That gives me piece of mind.

Date of experience: June 14, 2026
New Jersey
2 reviews
0 helpful votes
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Two radio codes
June 14, 2026

Harold did an excellent job in retrieving radio service for my 95 Accord and my S2000. It was done in a matter of minutes.

Date of experience: June 13, 2026
Kentucky
1 review
0 helpful votes
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Best Service
June 13, 2026

I received prompt service at an hour away. Terrific! Toyota has your back in an emergency!

Date of experience: June 13, 2026
Pennsylvania
1 review
0 helpful votes
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Exactly what I was hoping to receive!
June 13, 2026

He helped me solve my problem and offered multiple solutions to do so. He was a huge help in my time of need. I definitely plan on using the app again in the future! Would HIGHLY RECOMMEND this app!

Date of experience: June 11, 2026
Maryland
1 review
0 helpful votes
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VW Issues
June 11, 2026

I had multiple issues to report. My mechanic, BrianG, answered all of my questions and provided great information for me to ask the dealership before placing a service call. I would highly recommend Just Answer to my family and friends.

Date of experience: June 12, 2026
Georgia
1 review
0 helpful votes
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Still have issues starting reliably.
June 9, 2026

Was given good info and a starting point. Looked into those suggestions and found the battery was good as well as the starter and the alternator. Now need to look elsewhere because I still have the same issue.

Date of experience: June 9, 2026
Maryland
1 review
0 helpful votes
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Problem solved
June 8, 2026

Display screen went blank; mechanic offered explanation for why it happened. He calmed our concerns with his expertise

Date of experience: June 8, 2026
New York
1 review
0 helpful votes
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I had a positive experience.
June 7, 2026

My chat bot respondent was very helpful
My phone conversation with a mechanic gave me the initial answers to my problem.

Date of experience: June 7, 2026
Wyoming
1 review
0 helpful votes
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Corvette help
June 5, 2026

Daniel was able to talk us through getting into our 2022 Corvette when the battery died and all electronic with it.

Date of experience: June 5, 2026
Oregon
1 review
0 helpful votes
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Brian!
June 4, 2026

Brian was professional, concise, and gave me the key information I needed to resolve my issues.

Date of experience: June 4, 2026
California
1 review
0 helpful votes
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Knowledgeable
June 3, 2026

Being a new purchaser, of a used car, and having issues arise before I even got home. It was nice to have someone that can give you a rundown of what you're looking forward with, when you talk to the dealership, as well as the people who sold you the car.

Date of experience: June 3, 2026
Vermont
1 review
0 helpful votes
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Great Steve was thoughtful and answered all my questions.
May 29, 2026

Steve helped me get to know the different symbols on my steering wheel. He also showed me how to fix my back tail gate to set at proper height. He was calm and very kind. Amazing young man. Thank you for all his help.

Date of experience: May 29, 2026
Texas
1 review
0 helpful votes
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Electrical Trouble shooting advice
May 29, 2026

Had pleasant online chat with car mechanic. He was able to steer me in the right direction, to possibly locate the electrical component or wiring that may be the cause for our electrical issue. Hopeful to find and fix the issue.

Date of experience: May 29, 2026
Hawaii
1 review
0 helpful votes
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Problem solved
May 27, 2026

Great communication. Diagnostics on point. The other mechanic I was helping me perform diagnostics listen carefully and walk me through the steps that needed to be preceded in order to move forward and solving the no start issue I had. Big lifesaver thank you

Date of experience: May 27, 2026
South Carolina
1 review
0 helpful votes
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Returned call promptly, very professional, provided documentation to help me with my situation, knew the mechanical answers that were needed to help me get my vehicle back on the road. A service that is well worth the time and money.

Date of experience: May 27, 2026
Texas
1 review
0 helpful votes
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Getting a second opinion
May 24, 2026

Very professional and knowledgeable. I was happy with the results so far, have not had a chance to get done what Kevin recommended.

Date of experience: May 24, 2026
Texas
1 review
0 helpful votes
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Key FOB recognition issues
May 23, 2026

Excellent suggestions by the car mechanic Daniel C. Did what he suggested and my FOB key issue was solved. Richard B

Date of experience: May 23, 2026
New Hampshire
1 review
0 helpful votes
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Experienced polite technician ewith knowedgr and patience.
May 18, 2026

He listebed to my questions, sympathized with my situation and offerd careful eell thought out information.

Date of experience: May 18, 2026
Canada
1 review
0 helpful votes
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Very good
May 16, 2026

Harold lead me through the process and identified the problem

Date of experience: May 16, 2026
Virginia
1 review
0 helpful votes
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The mechanic was accessable, knowledgeable, and helpful.
May 16, 2026

I had a great experience, and got good information.

Date of experience: May 16, 2026

From the business

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