Carethy

This site is a bogus site, pure theft. Never ever order here. They take your money send you proof of order and then you never get the goods. BE WARNED THIS IS A SCAM SITE!

They did not deliver my products at all! The post agve me a slip 3 months after I ordered, and the customer service is ignoring me!

Am in New Zealand. Ordered item on line. Was dispatched within a couple of days, as per tracking record.
Took a month to get to NZ. Not Carethy's fault, as not surprised because of the shipping delays to NZ due to limited transport capacity as a result of Covid.
Goods arrived and we are very with product.

Carethy were cheapest on line for the three items I wanted plus postage, so on 18th July I placed and paid for my order and received an email saying estimated delivered between 22nd & 26th July. Only then did I read the reviews. Horror, shock! I was horrified at so many negative reviews and fully expected to have lost my money. However on 23rd July my order arrived, well packaged, no leaks, no damage, I was so relieved. Cant fault Carethy.

Appalling company. Do not use. They essentially ran me around for 3 months chasing the delivery and then saying they take no responsibility. They have essentially stolen my payment and claim that their terms mean they are not responsible for non-delivery from their courier

It's the worst experience I've ever had. I bought the brand lipstick for a someone's birthday gift. I paid for an extra for wrapping service. The product come with unwrap and the lipstick box is damaged as you see from the photo. I contacted the customer service immediately and they said they will return $6 (wrapping service) into my carethy account( Excuse me, I do not want to use your service ever again) this product will not be refunded as it's not highly damaged. I've never had this kind of worst experience buying brand product online. People highly not recommend them. Don't waste your money

I bought some products from the site thinking what a bargain. The amount came up to over £70. I received a text message a few days ago that my parcel was delivered. However, id been home all day and nothing was received. Hence, I telephoned Parcelforce and they confirmed it HAD NOT BEEN DELIVERED TO MY ADDRESS BUT TO ANOTHER. What I confronted Carethy.net they just kept on confirming it was delivered when I told them to email specifically with my address to parcel force confirming that the parcel was in fact NOT delivered to my address. However, that too is an issue for them and they are asking for me to email my signature and proof of id which I never would as this is in breach of my data protection. I truly hope someone reads this before purchasing like I wish that I had done as truly just before xmas 2021 this is the least stress I need on top of the stress brought on from the pandemic!

It's been month's since I placed my order and I have still not received my order nor have I received a refund.

They will withdraw money from your card without authorization and send things, if you return them worse because they will never return the money to you either. They do not have an efficient telephone service or contact you have to sneak around to find them. Their reviews are very bad they are thieves

I normally don't write reviews but this company does not deserve anyone's business. Waited and waited for my order and never arrived. Customer service is non-existent.

Ordered a product, attempted to cancel within an hour (should've read these reviews more closely before doing that) and recieved shipment notification 15 hours later. Followed up on my cancellation request and was told they could no longer cancel since the order was already on its way. What service! Product arrived in a box that looked like somebody was upset with it, product inside the box expired 4 months ago. Not even remotely interested in engaging them for a return, they got my money and never will again. Don't make the mistake I made, avoid this business.

Worst worst worst ever site/company on the internet. I ordered a bunch of sunblock a month and a half ago and they put the wrong address. Literally waited forever for my products only to find out that it's being sent back. I actually was in contact with Francisco from the company but they didn't want to do anything helpful at all. Basically he said oh well we're not contacting any carrier and you'll get your refund when we get our stuff back. Despite that I didn't want a refund I just wanted my products, they refused to reorder anything or do anything. So yeah I'm contacting the European commission on this one. Don't do business with these people they are the worst of the worst.

I have purschased an item on Carethy and received an e-mail saing it was no longer availabe and if i wanted the refund. After seven month emailing and asking about the refund i still haven't got it. I received an email saing that the refund woul be donne in 15 days, and if not to speak with the bank. But the bank said that they couldn't do anything.

Two months to receive a refund for a missing product!
Unacceptable, I do not recommend this site!

Absolutely do not buy from this website.
I payed for a hair removal cream and after 10 days of not hearing back I contacted them they then said they'd get back to me in 48 hours, they didn't.
I emailed them again, they said the product isn't available and i requested a refund which they said would be with me in 14 days. NO REFUND WAS SENT and its been closer to a month now.
SO PLEASE DO NOT ORDER FROM THIS COMPANY.