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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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The ecard that was sent to me was supposed to be for $15 but when I checked online it only had 49 cents on it. Fortunately CardCash refunded my $ the same day after I wrote and called them but it really left me with a terrible feeling and I won't buy from them again.
I purchased 2 $20 peet's coffee gift cards for $28.80. The order was cancelled immediately after the order was confirmed. The only reason is "Your order has been flagged by our fraud systems as high risk.". As a long term customer, I really don't know what I was wrong.
Only 5 to 8 % discount, I loss 236.00 dollars at Lowe's gift card purchase. They never told me it has 3 months expiration date. I want to find a lawyer to... I hate cardcash.com
Too bad. I was looking to spend money on the site but I guess my business wasn't valuable enough for the company.
I purchased a gift card, which when I tried to use, was at a $0.00 balance. If you are beyond a 45-day time period, there is nothing CardCash will do to rectify the situation. As they put it, it is a Risk vs Reward decision.
Use at your own risk. Certainly don't count on any customer service if something goes wrong.
Saving money on gift cards, I could compare the deals on several other sites and found this was the one of the best offers. I am happy with this.
This is the third time within approx 2 weeks that I have received gift cards with a balance of $0.00 after a purchase. My first few purchases through CardCash were successful. These recent ones will probably be my last. They have successfully resolved the first one and refunded my money. I am still waiting for resolution on the second. This last one is my last straw. It arrived in the mail on Friday, and I immediately proceeded to check the balance in the company website. I'm tired of getting canned responses, just telling me my refund is coming. I want to talk to a representative who will tell me how they will prevent this in the future. Don't believe the recording that says they check everything first. This is no better than any other site. I called the 800 number they provide and after 30 minutes of listening to the recording that tells you how reliable they are, I hung up. I guess they are so busy answering all the calls. I will have to send another email about this fraudulent sale. Get out now.
My order was cancelled almost a second after I placed it. But 10 days after the payment transaction is still pending. Could you just end the
Transaction?!
Lately every gift card I purchase has an issue. From $0 to reduced balances I have decided to look elsewhere for a good deal.
My transaction was declined as being high risk - with no way for me to provide any additional information. How am I supposed to buy gift card if you are not going to help me in buying them. Extremely foolish risk model which is killing it's own business
Service is quick and I receive my cards in a timely manner. I have never had an issue with any of the cards that I received and I like the fact that Cardcash will honor the cards for 45 days.
I received a bloomingdales gift card and it was not even a valid gift card. I wish CardCash can verify it before sending the gift card the me.
I like using card cash to get discounts on gift cards. I have used them without any problems until this past Saturday when I went to IHOP, and the waitress came back and said the card had a zero balance. When I got home, I checked the balance on IHOP website and the card had been used 2 weeks prior to my purchasing the gift card. So this is a warning to verify your balance prior to heading out to use the card. I still purchased another card later in the day to go eat somewhere else, just make sure to check the balance before using the card.
With the click of a button I was able to save a good amount of money on my gift card purchase. Also the time it takes to have the gift cards sent to you is extremely fast. Thanks for a fast and easy way to save money without leaving my home.
I like card cash because I can get gift cards that I'm going to use with sometimes 20%off. This way I can save money in the long run.
Poor customer service, couldn't give a valid answer why order was cancelled. Simply says try again even after telling it was cancelled twice
Going to find a discount card is one way I budget my money. Quick and easy purchase. My got to for saving time and money.
I am disappointed that the card has expiration dates and I was not told nor notified when purchasing these cards. You should make the expiration dates apparent BEFORE the purchaser completes their purchase
I love card cash! They have great customer service and it is so easy and convenient! I also love I can use PayPal and most of the cards you receive within minutes!
So easy to use and saves money. Wish all cards had the option to be eCards. There is still an amazing selection that are so last minute dinner decisions are doable.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!


Chandan, we are working on providing a better solution. Meanwhile, you can email [email protected] if you'd like to push the order through.