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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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I'm a long time customer who's paid a lot of money to this website, and in the last 6 months I have received about 90% of my cards with a completely invalid card number ($0 balance). They always refund my money, but no apology, and no recognition that I am losing a lot of money everytime I swipe the card at a store and it's invalid (ie. I'm paying 15-25% more than I expected for my purchase because I don't have the discount I thought I had on my gift card). What a waste of time, I won't be buying here again.
I bought gift cards from them to use online and they did not have a pin and I had to jump through hoops to get a refund.
I have purchased several gift cards at discounted prices from this site, and I plan to continue buying from them.
Baffled by how quick the delivery was. Great product and extremely happy with my purchase. I will keep purchasing from website in the future.
Good to get gift cards delivered very fast but only 45 days Guarantee is not good.
It is good site get GC only if you want spend them immediately.
I purchased the TGIF gift cards at 60% of face value and along with the Cracker Barrel gift cards purchased previously they represent the lowest discounted prices I've ever paid for gift cards. And, they are easy to use at designated eateries!
For some reason I can't stop myself from buying CardCash's TGI Friday's gift cards, I guess because they always have an amazing sale on them. Well, you get what you pay for- they consistently have a ZERO balance and I have to ask for (and wait for) a refund. I know there's inherent risk when buying 2nd hand gift cards but come on, I'd say 75% of the TGI Friday's gift cards I have bought have had zero balance. Who are they buying these gift cards off of? I would stop getting them from that guy!
I've have no problems. Great fast service every time. And I have saved lots of money. I love the deals when you save extra money.
I've used this site for several stores/restaurants and have been very happy with the results. I plan to keep on using it on a regular basis.
First they make you wait 24 hours before they will deliver. Then they cancel the order. Which takes 3 days to come off your credit card. Total waste of time. They are selling items that they don't have then cancelling the order. Unfortunately I can't give a zero rating.
Purchased a certificate for ruth's chris for $100 and saved 8%, however, still can't print off certificate to use and haven't been able to get customer service assistance to call me back or contact me.
Not only was this purchase over 23% off, but was received within minutes of ordering. Great service.
I love being able to purchase gift cards from places I frequent at greatly discounted prices and catching them on a flash sale day is just a huge bonus win for me!
Whenever I'm going to spend money I check cardcash for savings. I've already saved up to 40% on my favorite restaurant.
Use your voucher in full asap or suffer the consequences. Even if they sell you a voucher that was worthless before you bought it.
I've ordered in the past & always get a good deal, fast delivery & good Customer Service. There inventory is usually good & cover most of the merchants that I deal with.
Hard to order, No professionalism, on hold for too long without anything being solved once I did get a individual on the line. Told me they couldn't understand. That's a problem
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

