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CarCover Reviews Summary
The company enjoys a generally positive reputation, highlighted by swift delivery, high-quality products, and effective customer service. Customers frequently commend the reliability of the ordering process and the helpfulness of support staff, often noting their satisfaction with the product fit and included accessories. However, concerns arise regarding service delays, particularly with RV cover orders, and some customers report issues with product features, such as inadequate strap designs. Overall, while the company demonstrates strong strengths in customer engagement and product quality, addressing service consistency and product design flaws could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Q
I emailed regarding the cover for my truck. I need to get a cover that also covers the canopy. And waiting for a reply.
When I ordered I forgot about having canopy on the back. But the cover is real nice
Cover appears to be a good one. I still have not placed it on the car as I am waiting for some mechanical work to be completed.
Easy and fast.Great quality products for the price you pay. Would definitely buy from them again.
I FOUND THE QUALITY OF THE MATERIAL VERY POOR. TEARS VERY EASILY
Great customer service online
This cover was easy to install. By the second time I, as a female, was able to easily put it on myself. Light weight and easy to manage. We have had a few rain storms since here in Connecticut and it has kept the Jeep nice and dry.
I couldn't find the place too get an additional 10% off
Webb site was great display, checkout easy. Was disappointed in the product. No mirror pockets, cover will not fit in storage bag. Had to buy a laundry bag to have enough room. No antenna opening, would have to cut one (good luck getting that in correct spot)
GREAT
Super easy to order but cover did not come in 3 to 5 days. It was 11 days and we had to call to find out where it was
Repeat buyer.
Was surprised your website had my car, make & model on your listing. Shows you specialize in this area.
Ordered a cover for my 5th wheel in July 19th. The cover didn't fit way too big. On July 27 I asked for a refund. This process, thru multiple weeks and emails, everything from sending me a smaller cover, which later they said wouldn't fit. On Sept 3 they notified me that they were going to give me a full refund since the next size down cover wouldn't fit. It took until October 4th to get the refund. They wanted to charge me for return shipping($50), when I told the supervisor there was nothing in their return policy about shipping he told me that's why I had to pay. He finally agreed to pay for shipping but stated, "Customers need to remember they're NOT always right." The "Hassle Free Returns was anything but! It's done my email and not answered in a timely manner, they needed my tracking number to see if they received the package...? Don't they keep record of returns?
As far as the cover, it didn't have as many tie straps as my previous cover which made it fit even more loosely.
Easy website. Good product, excellent price.
I thought it would have been a softer material & a bit thicker.i am a bit anal about when it comes to my car.
Fine
As advertised.
Quick easy research. Only took me 5 minutes to locate and purchase. We will see how the quality is when it is delivered but so far so good good job car covers.com
Excellent
From the business
Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members