Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Canvas Champ UK

Canvas Champ UK

2.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Canvas Champ UK?
grey stargrey stargrey stargrey stargrey star

Canvas Champ UK Reviews Summary

Canvas Champ UK has a rating of 2.1 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Canvas Champ UK ranks 100th among Photo Printing sites.

service
1
value
1
shipping
1
quality
1
GB
1 review
0 helpful votes
Follow Peter D.
Unfollow Peter D.
Share Review
Report Review

Just what I hoped for
January 12, 2022

Getting my pictures has never been so easy, Canvas Champ's online ordering system was very easy to use in arranging a custom size for my prints to be put onto canvas. I was informed of the point at which the canvasses were sent out and I received these in a super short timescale. I am very happy with the results and glad I made this purchase.

Date of experience: January 10, 2022
Ireland
1 review
0 helpful votes
Follow Anne C.
Unfollow Anne C.
Share Review
Report Review

I ordered a product from UK website now I got a message from courier saying it is coming from India and I need to pay duty of over €25 which is a third of price of what I paid for. No response from team. No indication on website that goods were being manufactured overseas where this could occur. Terrible after sales service no attempt made to fix issue or explain issue. Refund requested and ignored.

Date of experience: November 3, 2020
GB
1 review
0 helpful votes
Follow Sarah B.
Unfollow Sarah B.
Share Review
Report Review

Ordered these well before Christmas 2019 but didn't get them till after Christmas, following lots of enquiries about them, once they came the standard of the prints were disgusting. Jason said I could have reprint and a Sam said I can't.
These ruined our Christmas as all these were for Christmas presents.
CANVAS CHAMP ARE AMATEURS NOT PROFESSIONALS, WE WILL BE USING A DIFFERENT COMPANY ALONG WITH OUR FAMILY AND FRIENDS.
The attached is one of the canvases they sent out to us.

Date of experience: June 29, 2020
GB
2 reviews
5 helpful votes
Follow steve r.
Unfollow steve r.
Share Review
Report Review

The site was easy enough to negotiate, so I spent my money with confidence. BAD IDEA! The order came about a week late, and it contained someone else's stuff! I can see how things can go wrong in business, so the next stage is to contact them to put things right. Oh dear, that's where it all falls down. These people give live chat, phone numbers and email addresses, but good luck getting anyone on the other end. After a few days of trying everything, I gave up. They have my money, but not an ounce of my respect.! POST REVIEW UPDATE! The incorrect item I received contained an invoice with the other customers contact details. I phoned him, and mailed his item to him, so he was happy eventually. I did get an email from Canvas Champ UK a couple of weeks later, asking to resend my images, and that they will be printed and dispatched again. I got my items about 2 months after my initial order. They were cushions. The print was pretty good, better than expected, but the edge stitching was a bit wobbly. I fixed that myself with a needle and thread.! ADVICE! If you really want something, take a punt, but don't spend hundreds in case i goes tits up.

Date of experience: September 14, 2018