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Canspace SolutionsReviews 52

4.5

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Canspace Solutions Reviews Summary

CanSpace has established a strong reputation for its reliable hosting services and exceptional customer support, with many customers praising the intuitive website builder and the speed of their servers. Users frequently highlight the company's commitment to personalized assistance, often feeling valued regardless of their business size. However, some reviews indicate frustrations with the platform's user-friendliness, suggesting that new users may encounter challenges during setup. Overall, CanSpace is recognized for its competitive pricing and responsiveness, though there is room for improvement in enhancing the onboarding experience for less tech-savvy clients.

This summary is generated by AI, based on text from customer reviews

service
29
value
29
shipping
8
returns
11
quality
29

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Canada
1 review
0 helpful votes
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Awesome reseller host
December 27, 2021

We recently migrated about 20 of our reseller sub-accounts to CanSpace and everything has been very smooth so far. Performance is dramatically faster than our previous host, and most importantly the support at CanSpace is a million times better than what we have ever experienced in the past from any other hosting provider. These guys are awesome.

Date of experience: December 27, 2021
Bulgaria
1 review
0 helpful votes
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I've lost count of how many servers we have with CanSpace now - well over a dozen. We've actually been able to scale down our own administrator team because the CanSpace guys do such a great job of maintaining and updating our servers. Even in the middle of the night there is always someone around, and always someone who is extremely knowledgeable. The CanSpace guys have saved us on more than one occasion and are always there when we need them, and are extremely deserving of this good review. We would not get our servers anywhere else.

Date of experience: November 23, 2021
Canada
1 review
0 helpful votes
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My company has a Wordpress+WooCommerce based online store. Since the pandemic started, we have been getting nearly 90% of our revenue from our ecommerce site, so suffice it to say it is extremely important to us that it is running perfectly. We were with another Canadian hosting company that had a well documented disaster and our site was down for days. Even before that it was running slowly and we were getting no support or help at all. We migrated to CanSpace several weeks ago and our site has never been running better. They helped us to identify a Wordpress plugin that had been causing issues all along, and made a ton of other optimizations that is making our site run at least 3-4x faster than it ever has been. If you are considering switching to CanSpace just DO IT - these guys know their stuff.

Date of experience: October 28, 2021
Latvia
1 review
0 helpful votes
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Great email host
September 23, 2021

At the moment I'm only using CanSpace for my email hosting while I build my website, but they've been extremely helpful so far and they definitely deserve a good review. I was having issues with my previous provider and emails constantly ending up in spam folders. CanSpace helped me migrate all my emails to their servers - a process which they handled completely for me - and everything has been working perfectly ever since. They helped me configure my Outlook client and all my mobile devices. No more emails ending up in spam, and I can go back to focusing on my business.

Date of experience: September 23, 2021
NL
1 review
0 helpful votes
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Excellent Support
July 27, 2021

Just wanted to echo what other reviews here have said - the support at CanSpace is awesome! I'm new to everything and just wanted to build a simple Wordpress site for my small business and they held my hand the whole way. They helped me set up my business email and get it working on my phone and laptop, and even installed Wordpress for me with a template that was already suited to my business. How awesome is that! I'm thrilled at how my website turned out and really want to thank the guys at CanSpace for all the help.

Date of experience: July 27, 2021
Brazil
1 review
0 helpful votes
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We migrated over 30 of our cPanel accounts from another reseller provider to CanSpace about 2 months ago. CanSpace handled the entire process - all we had to do was upload the backup files and they took care of the rest. Unlike my previous reseller provider (who I will avoid naming), they actually go out of their way to help me with client issues and don't just say "sorry not our responsibility". They even take nightly backups of my accounts, saving me a ton of headache. Even though I was super nervous migrating this many accounts the process has been incredibly smooth and CanSpace has always been there when I needed support. My clients have also commented on the improved speed and performance.

Date of experience: June 29, 2021
NL
1 review
0 helpful votes
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We have 3 dedicated servers with these guys and just added a 4th. We have had nothing but excellent experiences with CanSpace over the years and have gotten to know some of their staff somewhat personally as we reach out to them a LOT. No question is ever too big or small and the level of hand-holding they provide is really over the top. We use our servers for corporate email, public websites, as well as private databases, and CanSpace is well suited to any and all of these services. Thanks for always being amazing guys.

Date of experience: April 21, 2021
Canada
1 review
0 helpful votes
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Over the years I've referred at least 10 of my friends/family to CanSpace and they never disappoint. I recently helped move my employer's website over to their services - and this was by far the biggest client I have ever referred to them, and my reputation was on the line here. My company relies on it's web hosting plan for it's email services as well, so reliable email is also key. This was all communicated to CanSpace in advance and of course they said they would handle it without any hiccups. It's been about a week now since the migration and everything went off without a hitch - over 50 email accounts migrated, in addition to our website itself, and everything is working perfectly. Thanks for never disappointing guys!

Date of experience: March 22, 2021
Hong Kong
1 review
0 helpful votes
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We were very unsatisfied with our previous reseller hosting provider but we had over 30 accounts and the idea of moving them all seemed overwhelming. We finally decided to reach out to CanSpace and they literally had all 30+ of our accounts migrated on to their services the very same day we signed up with them. They handled the entire process and were extremely communicative and professional. We're paying about half of what we were before, and all of our sites are loading dramatically faster. In addition CanSpace handles all backups for us (even for our sub-accounts), so this is another expense off our hands. Overall we are extremely satisfied and highly recommend CanSpace as a reseller hosting provider.

Date of experience: February 22, 2021
GB
1 review
0 helpful votes
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To not "keep our eggs in one basket", we decided to set up servers with multiple providers in Canada for our web app. Our dedicated server with CanSpace has by far been the best experience. We have logged zero hours and zero minutes of downtime (the only provider we can say this for), and the value for dollar is the best with them as well. I have cumulatively spent hours with them on the phone just for general advice, and they are always happy to help. I can say from experience now that they are the best dedicated server we have used personally, and we plan to deploy all of our new servers with them going forward. Keep it up guys!

Date of experience: December 21, 2020
Brazil
1 review
0 helpful votes
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Our VPS with our old provider was running CentOS 6 and was coming up to its end of life date, so we reached out to our supposed 'managed' provider to upgrade us to CentOS 7 and told us we were out of luck. I decided to move over to CanSpace and they had our VPS fully migrated and running (over 20 sites) within 5 hours of me signing up. Not only are we paying WAY less, but we are running the latest version of everything now, and all of our sites are running at least twice as fast as before. Even when I had the smallest of issues with one of the sites on the VPS the CanSpace team had things solved within minutes. I am extremely impressed so far and they definitely deserve this positive review.

Date of experience: November 20, 2020
California
1 review
0 helpful votes
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Top notch Canadian host
October 26, 2020

We just migrated our accounting firm's hosting and email services to CanSpace and would like to send our sincerest thank you to their staff for making the migration so straightforward. There was no downtime at all during the migration process, and they helped ensure that the switchover for our staff was as painless as possible. We're also paying less than half of what we were before, when you factor in that we're paying in Canadian dollars now.

Date of experience: October 26, 2020
GB
1 review
0 helpful votes
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Great experience here
September 29, 2020

CanSpace has been a pleasure to work with. Our website was repeatedly being hacked with our previous host, and on top of that half of our email was ending up in our client's spam boxes. CanSpace completely cleaned up our website during the migration and since the switch, we have had no email issues whatsoever. My only regret is that we didn't switch years ago.

Date of experience: September 28, 2020
Greece
1 review
0 helpful votes
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We run a mid-sized e-commerce site and were incredibly nervous about switching providers, but after losing customers due to poor performance and downtime, we knew we had to switch. CanSpace was recommended to me by some friends in the industry and I communicated to them how crucial it was to get our site migrated over, and that any downtime during the migration process meant lost orders for us. Their answers were incredibly well thought out and they took the time to explain every tiny detail. The switchover was so smooth I honestly could not believe it was that simple. They've also helped us make some tweaks to our site over the last few weeks that has had a significant impact on performance. We are extremely happy with CanSpace and would definitely recommend them for any serious business.

Date of experience: August 20, 2020
Croatia
1 review
0 helpful votes
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Whenever I have a Wordpress issue that stumps even my own developers, I open a ticket with CanSpace and they literally always point me in the right direction. The support staff at CanSpace are by far the most knowledgeable people when it comes to Wordpress that I have ever dealt with, and I really appreciate the extra time they take to answer my questions (that don't even have anything to do with them). I've been with them for 2 years now and they have definitely earned a positive review from me!

Date of experience: July 22, 2020
China
1 review
0 helpful votes
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Total pros!
July 1, 2020

The guys at CanSpace are absolute professionals. When I complained about the multitude of issues I was having with my previous provider they told me not to worry, they would all be resolved during the transfer. So I signed up, and they had everything transferred over and running on their servers within the hour. They cleaned up some injected code as a courtesy, and gave me some great tips on how to prevent any issues in the future. What really struck me is how they took their time to explain everything to me in detail, and not just try and get the call or ticket closed asap. Total professionals.

Date of experience: June 30, 2020
Ireland
1 review
0 helpful votes
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CanSpace is great
June 2, 2020

I have all my. Ca domains with CanSpace for many years now and decided to finally move my hosting over to them after consistently receiving great support. My previous hosting company would NEVER answer the phone and I would have to wait at least 2 hours for a reply to any ticket. CanSpace has been the opposite - ticket responses are super prompt, and every time I've requested a call they were happy to reach out. I signed up for a month at first to test but just decided to commit and sign for 3 years for the discount. Very happy so far!

Date of experience: June 2, 2020
GB
1 review
0 helpful votes
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We've had a very positive experience with CanSpace over the last 2 weeks. Their support response times have been amazing - even during this pandemic chaos - and they really take their time to explain everything to your satisfaction. Prices are great and in Canadian dollars which is even more beneficial these days!

Date of experience: April 24, 2020
Canada
1 review
0 helpful votes
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Best host in Canada!
March 28, 2020

As a result of the coronavirus crisis we have (temporarily) moved all our operations online and needed to beef up our website. We were paying a fortune with our last host and site speeds were terrible and costing us business. We switched to CanSpace and within a day they had us fully migrated. We are actually paying LESS than before, and our site is performing way better. The migration was a pretty complicated one as we weren't even coming from a cPanel-based host, but they did it all for free and everything is working 100%.

Date of experience: March 26, 2020
Canada
1 review
0 helpful votes
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We just finished moving our entire company over to CanSpace and the process was smooth and efficient. We have about 15 staff using their email accounts regularly, so it was extremely important to us to make sure everything was migrated correctly and that there was no downtime. Their sales staff are great and immediately alleviated all of my concerns - they were very knowledgeable and held out hands throughout the entire process. Could not be happier.

Date of experience: March 4, 2020