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CanadaPetCare

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
233
value
69
shipping
76
quality
63
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61,623 reviews

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Tennessee
1 review
0 helpful votes
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Cost effective
October 27, 2025
Updated review

I was referred to this site by a fellow animal rescuer. I was able to order flea
Meds for one of my community cats without a script and I am so grateful. I'm unable to get him to the vet for a script and financially, it's not feasible. I'm so thankful for this company!

Date of experience: October 17, 2025

Worth it!
August 29, 2025
Previous review

I received my item in a timely manner and the process was great!

Date of experience: August 19, 2025
Georgia
1 review
0 helpful votes
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Recommended by a vet friend
October 27, 2025

Want to do what's best for your pets but that heartworm script gets pricey! That's why I trust this company.
BEST PART IS THE COUPON CODES never place an order without searching for a coupon code. I have ordered in the past with no issues and fast shipping. I will continue to purchase from CPC.

Date of experience: October 17, 2025
Ohio
1 review
0 helpful votes
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Experience easy fast
October 27, 2025

Thankful to hear about this business through a happy satisfied customer life got a little easier with four animals prices are great satisfied with all products received

Date of experience: October 16, 2025
Texas
1 review
0 helpful votes
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It's been reliable
October 27, 2025
Updated review

They've been consistent in mailing it as they said. I have been a customer for over 6 years (?) and when supplies were low, I received a notification to report a delay and asked if a substitute equally effective could be used. I was offered a refund if not.
We have had success in preventing what they claim to protect our pets.

Date of experience: October 16, 2025

It's been reliable
July 27, 2025
Previous review

I usually get the tracking with shipping and they have always delivered consistently. We have had 3 cats, now 2 and have never had a flea or tick problem. Also, no ear mites.

Date of experience: June 3, 2025
New York
1 review
0 helpful votes
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Follow up call
October 26, 2025

I received a requested to call and confirm my order. Not sure why, but I guess the extra measure is another level of customer service to be appreciated. I hope my order is correct and arrives accordingly

Date of experience: October 13, 2025
New York
1 review
0 helpful votes
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Satisfied
October 26, 2025

I got exactly as ordered. Cost is the cheapest i have seen around. Very satisfied with Canada Pet Care. My only complaint would be that it took about two weeks to arrive. I did not see how long it would take on the website and just wish I did.

Date of experience: October 16, 2025
Georgia
1 review
0 helpful votes
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Always Helpful
October 26, 2025
Updated review

Every time I have had to contact customer service, I have been met with the most gracious of agents who always got what I needed done and by email and quickly.

Date of experience: July 7, 2025

Easy, Affordable and Great Customer Service
February 9, 2025
Previous review

These folks are great! When I had an issue with my order, they were quick to rectify and send a replacement. Very prompt and by email and you can tell you're talking to a person and not a computer.

Date of experience: January 30, 2025
Florida
1 review
0 helpful votes
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Yay
October 26, 2025

I'm able to get the cat meds I need in a timely manner and I'm very thankful for that. I would recommend this company to everyone.

Date of experience: October 15, 2025
Texas
1 review
0 helpful votes
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Great results
October 25, 2025
Updated review

Works well for heart, flea, and tick treatment order every 6 months for several years. Referred u to family members and they used you for years also

Date of experience: October 15, 2025

Easy to use
April 24, 2025
Previous review

Easy to find what I need

Date of experience: April 14, 2025
Oklahoma
1 review
0 helpful votes
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Fast and affordable!
October 25, 2025

Love Canada Pet Care! I'm able To cover all my dogs for the price of one dog in the states. Thank you for offering this to us!

Date of experience: October 15, 2025
Tennessee
1 review
0 helpful votes
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I have been using CanadaPetCare.com for years. They provide the same product as available at the vet, for a fraction of the cost. It's fast, easy and affordable!

Date of experience: October 15, 2025
Georgia
1 review
0 helpful votes
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Works for us
October 25, 2025
Updated review

Recently purchased heartworm prevention and package arrived on time and product was as described. One issue though, we paid for tracking but it was never provided. Perhaps it will be on this order

Date of experience: October 15, 2025

Fast, convenient and easy
October 5, 2025
Previous review

Fast, convenient and easy. Wonderful

Date of experience: September 25, 2025
Texas
1 review
0 helpful votes
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2nd time user
October 25, 2025
Updated review

The price is right! My only complaint is that the first package was crushed and did not look like a brand new product. This time I'm paying for tracking just in case the result will be different.

Date of experience: October 15, 2025

1st time customer
September 18, 2025
Previous review

Easy to order. Prices are right. The only negatives are the length of shipping time if you don't pay for expedited delivery - and the boxes of product were crushed and nasty looking. I will try another order.

Date of experience: September 8, 2025
Washington
1 review
0 helpful votes
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Thank you!
October 25, 2025
Updated review

I care deeply for my pets and know what they need. Vet services are ridiculously expensive for such basic care. I am thankful I can get supplies without wasting extra money.

Date of experience: August 12, 2025

Thank you!
September 22, 2025
Previous review

Im so tired of wasting money on high priced unnecessary vet visits!

Date of experience: September 12, 2025
Washington
1 review
0 helpful votes
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Flea chew large dog
October 24, 2025

I use Nexguard larg dog for our husky/shepherd mix that weighs just over 80 lbs. Great product and the ease of ordering and home delivery is outstanding service.

Date of experience: October 14, 2025
Pennsylvania
1 review
0 helpful votes
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Medicine came in the mail and was exactly what I ordered.

Date of experience: October 14, 2025
New York
1 review
0 helpful votes
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Great price
October 24, 2025

Ordering was easy. The price was much better than other sites. Received package fairly quickly. Absolutely would order again.

Date of experience: October 1, 2024
North Carolina
1 review
0 helpful votes
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Love the convenience and the price
October 24, 2025
Updated review

Wonderful no problem with getting order so I felt safe not paying for the tracking.

Date of experience: May 25, 2025

Great product and great price
October 24, 2025
Previous review

Wonderful, never had any issues and product came with no problems

Date of experience: July 1, 2025
Kansas
1 review
0 helpful votes
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Quality Products at Great Prices
October 23, 2025
Updated review

I've ordered Heartguard and Frontline for my dog, and have been extremely pleased with the ease of ordering and terrific price savings. Highly recommend Canada PetCare.

Date of experience: June 7, 2025

Website Very User Friendly
February 7, 2025
Previous review

First time shopper….questions about products and shipping times answered immediately on chat room, website very easy to get around, great prices!

Date of experience: January 28, 2025
Florida
1 review
0 helpful votes
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GREAT!
October 23, 2025

Always on time, great prices, eager to please. I saved $77 by utilizing their points rewards. I am very pleased. I live in the USA and wish I could move to Canada.

Date of experience: October 6, 2025