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CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.
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Canada Pet Care is awesome. Great customer service, better prices, & big variety of products. And you don't have to pay for an expensive vet visit just to get flea meds. I won't get my dogs products anywhere else.
Canada Pet Care realizes you don't need a prescription for your pets. I can get my Bravecto flea meds without having to go to a vet, so I save a ton of money.
I have been a customer for 2-3 years now and they have great service and great prices. Especially when you catch their sales which are awesome! Never had any issues with delivery and my pets are happy!
I have been using your service for 2-3 years now and have never had an issue with my order.
I was discouraged by an agent previously for attempting to purchase this order in 12/25. I hope that I do not find it necessary to speak to a human again. This is the only time I would rather just place my order online. Ordering online in the past has been easy. Let us hope that this remains the case. Maybe a little customer service education would assist with person to person contact on your end?
It is sooooo nice to just get on the website and order what you want, hassle free and very easy to navigate. I have been ordering from here for almost 8 years. I tell every one about it!
It is so easy to order from this company. Easy to find and easy payment. Have been working with them for almost 7 years now.
I have used CanadaPetCare now for a year or better and I must say the website is very easy to navigate and items shipped and received in a timely manner.
This will be my 7th time ordering and usually takes about 10 days on delivery as source is overseas. Their pricing has saved me considerable money compared to locally. Shipment tracking available for an additional charge which I take advantage of since shipments are from overseas.
I have made four previous orders and to date have not had any issue. Delivery takes a while so you just need to plan ahead. I pay an extra $6.95 for the ability to track but the pricing is far better than the local vet quoted.
Shipping time to the US has been under 2 weeks for me every time. Best prices online for what I need. Will always order from them.
Competitive prices on all their products, their customer service is awesome. I will continue to use Canada Pet care for my pets and recommend them to my friends regularly.
I love Canada pet Care, always have great meds for the best price
I am so happy to have found a site that offers honest prices on pet meds. The tariffs are stupid, but I don't fault CanadaPetCare for that. FDT.
On a previous order, I paid the $6.95 for "tracked shipping" but was unable to track the package. I waited, hoping, that the package would arrive. I've since stopped electing the "tracked shipping" option because I will be waiting for the package to arrive either way.
Good products arrives in reasonable time, been buying from this company for a few years now. Even recommended to friends and family.
We been with you for several years. Great service and great prices. Have NEVER had a bad experience. Easy and convenient for retired people.
Have always ordered and it's so easy
I have been buying from Canada Pet care for a couple of years and have been very happy. Shipping is pretty fast, prices are amazing, even with tariffs!
Much better pricing than ordering from other places. Excellent customer service. Tracking always works. I'm in the US, so takes a little longer for shipping but that was expected so no problems on that end.
US Resident here. Just placed my 1st order after being recommended vs Chewy. MUCH cheaper than Chewy!
I order my flea/tick/parasite cat meds regularly and always get the best prices, discounts and customer service with real people! Thanks!
Easy to order online and when I have had some issues in the past, have spoken to a real person to resolve quickly!
Very happy with shipment and product. I will continue to order even though it does take more then 14 days to recieve the products
Received package on time and as expected, no problems so I will continue to order from you
Shipping is free if you are not in a hurry. Website is easy to use from phone. We have bought Seresto collars from CPV for past 5 or 6 years and keep coming back for best price and quality product.
I've been a customer for 6 years. Always a great experience and fabulous savings. When you have 8 animals, being able to save $ on quality pet meds is very appreciated.
I've purchased heartworm & flea-tick meds for my dogs & cats since 2020. Very happy with the products, delivery & prices. I've referred several people to your site.
Always order from this site for my pups! The prices are always great, however, the shipping is a bit slow & could be a bit faster but always makes it!
Always order from Canada Petcare, shipping could be a bit faster, but it's easy to navigate the pages, always offering discounts & cheaper than anywhere I've found here😊 thank you!
It says free shipping for orders over $49 my order was $54.23 and still got charged $9.95 shipping miss leading customer is not the way you keep repeated customers coming
Answer: Yes, they are legit. I ordered just to see for myself and they were. See my review and I have pictures of it.
Answer: Your order has a tracking number. Just click on it and it will show you the tracking for it. I kept a very close eye on mine and it came exactly as tracked. Right to my door. I also ordered Brovecto and it's exactly the same as the vet.
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