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CanadaPetCare

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
239
value
69
shipping
76
quality
63
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59,712 reviews

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Texas
1 review
0 helpful votes
Follow Amanda E.
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The companies name is Canada pet care, so I believed the items I bought were actually being shipped from Canada. When I asked what was taking so long for my order to arrive, I was informed that it was being shipped from England.

Date of experience: December 17, 2024
Georgia
1 review
0 helpful votes
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It has always been very easy the process of ordering
January 27, 2026
Updated review

Very good. And never any problems and always delivery to my address in a short period of time. Will always be a customer with good pricing customer service.

Date of experience: January 17, 2026

Great
May 1, 2025
Previous review

You did great me not so good. Thanks for all the help

Date of experience: April 21, 2025
Florida
1 review
0 helpful votes
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Great Prices and Fast Shipping
January 27, 2026

I have ordered before and they have saved me so much money for the same product at the vet or other providers. Thank you from all of us

Date of experience: January 17, 2026
California
1 review
0 helpful votes
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On my last order, I called and was told the shipping could not be changed. It was sent to an address where I could not get it and I did not select reoccurring because I knew I was moving so this order should not have been placed anyways.

Date of experience: November 4, 2025
Georgia
1 review
0 helpful votes
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Great Prices
January 27, 2026

Great prices but expiration date is a short window. Bought Heartgard Plus product expiration is 02/26. Year supply expires before all can be used.

Date of experience: April 25, 2025
Florida
1 review
0 helpful votes
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Great products without the vet
January 27, 2026

Always buy my simpatico trio for my dogs. Half the cost of I buy at the vet, and I avoid the vet visit charge. Great product and very fast shipping

Date of experience: August 5, 2025
Missouri
1 review
0 helpful votes
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Reliable trustworthy meds by mail
January 27, 2026

I appreciate being able to order pets for the feral cat colony I feed without having to traumatize them with a trip to the vet for something as simple as flea treatment.

Date of experience: January 16, 2026
Georgia
1 review
0 helpful votes
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Always a Great Experience
January 27, 2026

I always have a great shopping experience with CanadaPetCare. At times we have had subscriptions for items and sometimes we just buy outright. I've had to contact customer service before for help, and I always have a good experience. I've referred family and friends to the site to shop plenty of times.

Date of experience: January 16, 2026
North Carolina
1 review
0 helpful votes
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Canada Pet Care Rocks! 😍
January 26, 2026
Updated review

I absolutely love using Canada Pet Care been using them for years prices are cheaper and customer service is outstanding! Always a returning customer.

Date of experience: January 16, 2026

Luv luv Canada pet care!
June 10, 2025
Previous review

Luv this site always so easy and professional.

Date of experience: May 30, 2025
South Carolina
1 review
0 helpful votes
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Best prices on flea and tick!
January 26, 2026
Updated review

Easy to navigate through site. Packages arrive within 2 weeks. If I need to talk to someone about an order, they always answer immediately.

Date of experience: November 15, 2025

Flea and tick
December 8, 2025
Previous review

Fast delivery. Well packaged! Great prices and great customer service

Date of experience: October 1, 2025
Florida
1 review
0 helpful votes
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Great Prices!
January 26, 2026

I can always count on Canada Pet Care to get my pets meds at an affordable price! Ordering is easy, shipping is fast, and the price can't be beat!

Date of experience: January 16, 2026
1 review
0 helpful votes
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Fast, easy and best prices around!
January 26, 2026

This is the 4th or 5th time ordering from Canada Pet Care. They are the best. I once cancelled my auto order because I got a better price on a coupon. They processed the cancellation with no questions.

Date of experience: January 16, 2026
Missouri
1 review
0 helpful votes
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Love this company.
January 26, 2026

Prices on nexgard and heartgard are lower than buying elsewhere. Love their point system. Helps us take care of our dogs at a more affordable price. Thank you.

Date of experience: January 16, 2026
Sri Lanka
1 review
0 helpful votes
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Great Prices, Slow Website
January 26, 2026

I've used Canada Pet Care twice before. Takes a little time so order before you run out. Product is exactly what I'd purchase here for significantly more money. As a rescue, every $ counts. I will use again and definitely recommend. Now if the website was just a bit faster and was easier to use.

Date of experience: January 15, 2026
Florida
1 review
0 helpful votes
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Great price
January 26, 2026
Updated review

I just rescued two little mom and pup. The fleas meds are so expensive now that it's doubled. So very much appreciate the discount. Thank you!

Date of experience: January 15, 2026

Nexgard
February 28, 2025
Previous review

Thank you for making ordering this product so easy. I'm a happy customer!

Date of experience: February 18, 2025
Maine
3 reviews
0 helpful votes
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Reasonable prices
January 26, 2026
Updated review

This website is fantastic for animal care. It may take longer for it to be delivered to the USA, but the prices make the wait worth it.

Date of experience: January 15, 2026

Great products at great prices
June 13, 2025
Previous review

This is my go to online store for any pet care need/medical supplies

Date of experience: June 3, 2025
Texas
1 review
0 helpful votes
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Great service = repeat customer
January 26, 2026

I've used Canada pet care more than 6 times and always get great service. I tell all my friends and family with pets to check them out.

Date of experience: January 15, 2026
Massachusetts
1 review
0 helpful votes
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Great Prices, Easy Ordering
January 25, 2026
Updated review

In my last order, I ordered Bravecto as usual but the order I received also had a Box of Nexgard. Since I have Bravecto, I don't need the Nexgard. But I didn't open the package for a week or to after receiving it. I would have returned the Nexgard but I was past the 7 days. I know that you shouldn't change what you're treating them with so I will need to do something else with it.
-Also, the date of expiration on my previous small dog (11kg) Heart Gard says the expiration date is 06/2026. This new order also says the the expiration date is 06/2026 for the small dog (11kg) but the other Heart Gard for (23 - 45 kg) is says it's expiration date is April of 2027. I would have ordered 2 boxes of each of the Heart Gard but cannot because of the expiration date. Are you getting anymore of the (11kg)?

Date of experience: January 15, 2026

Great Prices!
January 1, 2026
Previous review

Experiences have been good.

Date of experience: December 22, 2025
Michigan
1 review
0 helpful votes
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#1 pet company!
January 25, 2026

I can't get better prices anywhere! As an American our own businesses are charging us an arm and a leg for these products. I won't ever shop anywhere but here ever again! Thank you Canada! Sending love from Michigan.

Date of experience: April 14, 2025
Tennessee
1 review
0 helpful votes
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Several issues that I contacted this company with before
January 25, 2026
Updated review

1. Tracking number issue
Why is it not possible for your site to inform me about the tracking #?
Constantly do I have to contact you to get this info! I pay for tracked shipping... I should receive the number automatically!
2. Why can I not use 2 coupons at the same time? I received 2 coupons but was only able to use 1!

Date of experience: January 16, 2026

Poor customer service and slow shipping
August 6, 2025
Previous review

Shipping used to be fast. 1 week, 7 days the most.
Recently I have to wait 10 days or more.
Made several calls to your customer service center in the past.

Date of experience: January 27, 2025