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CanadaPetCare

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
235
value
69
shipping
76
quality
63
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60,469 reviews

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Texas
1 review
0 helpful votes
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Easy to use
July 26, 2025
Updated review

Using this platform has always been user-friendly. I also like that there are numerous discounts or specials.

Date of experience: July 16, 2025

Pop ups
September 1, 2024
Previous review

Way too many popups for your advertising. I had to click out of your promo 6 times. One time is enough of a reminder.

Date of experience: August 22, 2024
Michigan
1 review
0 helpful votes
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Issues with unauthorized charges
July 26, 2025

I always received the product and was satisfied with that however on more than one occasion after using my card on this site I would have charges appearing on my card that I have to dispute and ultimately leading to canceling my cards.

Date of experience: July 16, 2022
Texas
1 review
0 helpful votes
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Easy to find the medicine my dog needs. I earn points to use on my next purchase, and fulfillment and shipping are fast.

Date of experience: July 16, 2025
Missouri
1 review
0 helpful votes
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Bravecto-all good
July 26, 2025
Updated review

All good everything was very good fast delivery correct product-- product worked packaging was fine correct size-easy to give -ordering was easy-correct address correct amount nice discount-package easy to open kept fresh good instruction and good list of precautions and side effects-good shipping-

Date of experience: July 16, 2025

Purchasing an item
December 24, 2024
Previous review

Sorry they didnt take my first card-hope to get item in timely fashion

Date of experience: December 13, 2024
Vermont
1 review
0 helpful votes
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Good prices
July 26, 2025

Shipping is fairly fast. My only problem, this time, was using the sliding scale to redeem my points

Date of experience: July 16, 2025
North Carolina
1 review
0 helpful votes
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Best prices for pet care needs
July 26, 2025
Updated review

The very best place to get meds for your pets. BEST prices and easy ordering. This is now my go to for my pet care needs.

Date of experience: July 16, 2025

Very easy and affordable
July 26, 2025
Previous review

Very easy and affordable

Date of experience: July 16, 2025
Florida
1 review
0 helpful votes
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Fleas
July 26, 2025

Great company and products are the real deal. Work well and dont break the bank!

Date of experience: July 16, 2025
Texas
1 review
0 helpful votes
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Very Convenient
July 26, 2025

Always great prices for necessary meds for our beloved pets!

Date of experience: July 16, 2025
Ohio
1 review
0 helpful votes
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Awesome company
July 26, 2025
Updated review

There's always some type of discount that allows you to get exactly what your pets need at a little cheaper price and no need for a vet bill!

Date of experience: July 16, 2025

Great customer service and excellent prices on pet supplies!
January 8, 2025
Previous review

I have ordered multiple times. I had an issue once and customer service was quick to help me and make things right!

Date of experience: December 28, 2024
Florida
1 review
0 helpful votes
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Medicine
July 26, 2025

Love the price of your flea and tick medicine and it works so well for my dog!

Date of experience: July 16, 2025
Kentucky
1 review
0 helpful votes
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Convenient
July 26, 2025

Great company, easy to use, product just as described and prices that can't be beat.

Date of experience: July 16, 2025
Oregon
1 review
0 helpful votes
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I have never had an issue with delivery or quality of products. Customer service representatives have always been kind and helpful on the rare occasions I needed them due to my own mistake.

Date of experience: February 16, 2025
Washington
1 review
0 helpful votes
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I've paid $6.95 for tracking, but did not receive a tracking number before. Called customer service and was only allowed to leave a message. Nobody called me back either.

Date of experience: March 29, 2025
Texas
1 review
0 helpful votes
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Can't be beat!
July 26, 2025

Extensive product line and "Can't be beat" prices. Excellent website, easy to shop.

Date of experience: July 16, 2025
Florida
1 review
0 helpful votes
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Pleased customer
July 26, 2025
Updated review

Very easy, my order comes as described, 3 years! Ordering very happy!

Date of experience: July 16, 2025

Good Experience
August 19, 2024
Previous review

This is easy, safe, and very good price!

Date of experience: August 9, 2024
Maryland
1 review
0 helpful votes
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Have order from your company before and a satisfied customer.

Date of experience: July 16, 2025
Georgia
1 review
0 helpful votes
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Quick and affordable
July 26, 2025
Updated review

Thank you for helping me better budget care for the colony of cats I inherited when purchasing property. I wasn't able to afford flea meds for all of them when buying from chewy.com but with your prices and discounts with autoship and bonus points for every dollar spent, it has been much more affordable.

Date of experience: July 16, 2025

Thank you!
February 13, 2025
Previous review

Thank you for making pet meds affordable.

Date of experience: February 3, 2025
Florida
2 reviews
0 helpful votes
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Site easy to use and well organized
July 26, 2025
Updated review

Similar to last experience great prices and easy to use the site

Date of experience: July 16, 2025

Thanks
June 8, 2025
Previous review

Website easy to use, great prices

Date of experience: May 29, 2025
Georgia
1 review
0 helpful votes
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Payment on site
July 26, 2025

Have to make multiple attempts each time to pay. And have to enter minimum number of characters to leave feedback

Date of experience: July 16, 2025
Colorado
1 review
0 helpful votes
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Fantastic company
July 26, 2025

Easy to order, delivery is adequate and the products are exactly as stated

Date of experience: July 16, 2025