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CanadaPetCare

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
236
value
69
shipping
76
quality
63
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60,185 reviews

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Virginia
1 review
0 helpful votes
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Great company
August 22, 2025
Updated review

Easy checkout always great to work with. The inventory is great and prices are good

Date of experience: August 12, 2025

Easy
February 22, 2025
Previous review

Always easy to shop

Date of experience: February 12, 2025
Ohio
1 review
0 helpful votes
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Order flea collars for dogs and cats worked great hope fast delivery

Date of experience: August 12, 2025
Illinois
1 review
0 helpful votes
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Heartworm medicine
August 22, 2025

Ordering was easy and delivery was on time. There were discounts and rewards

Date of experience: August 12, 2025
Florida
1 review
0 helpful votes
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Good
August 22, 2025
Updated review

Very good thank you for being helpful and the only company i could get it from easily

Date of experience: August 12, 2025

Was nice and easy to access
July 20, 2025
Previous review

Was nice and easy to access

Date of experience: July 10, 2025
Illinois
1 review
0 helpful votes
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Thank you
August 22, 2025

Always good products. Reasonable shipping.
Be kind. You can only control yourself
Accept it and realize we have to compromise to survive. We are all on the same side.

Date of experience: August 12, 2025
Kansas
1 review
0 helpful votes
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Always convenient
August 22, 2025
Updated review

Easy and fast. Prices are great and variety is awesome. Thank you.

Date of experience: August 12, 2025

System was extremely slow.
July 23, 2025
Previous review

The system was extremely slow. I tried several times to look at my orders and it would never go there. I added clearance items to the cart and they showed up double the price of what the clearance price stated. It was horse worner and probiotics. The probiotics stated $12. And I was chared $40? Horse wormer was $23 and it charged 40 +. So I removed them and it took forever to get back to my cart.

Date of experience: July 13, 2025
Florida
1 review
0 helpful votes
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Good product!
August 22, 2025

Have used their products and they do the job it is suppose to do! Thank you!

Date of experience: August 12, 2025
Missouri
1 review
0 helpful votes
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Good prices
August 22, 2025

Good prices, wish they had free shipping that was tracked and faster shipping

Date of experience: August 12, 2025
Texas
1 review
0 helpful votes
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Great
August 22, 2025

Easy to use website and stellar prices. Will definitely be returning for more when I run out.

Date of experience: August 12, 2025
Washington
1 review
0 helpful votes
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The site as easy to use and the price was excellent. Thank you.

Date of experience: August 12, 2025
Kentucky
1 review
0 helpful votes
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Satisfaction
August 22, 2025
Updated review

I was totally pleased and satisfied with the timely order and delivery. I will order again

Date of experience: August 12, 2025

Confusing but was refered and hopefully meds work great
July 20, 2025
Previous review

Confusing but was refered and hopefully meds work great

Date of experience: July 10, 2025
New York
1 review
0 helpful votes
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Cats/Dogs
August 22, 2025
Updated review

Shopping, very good, nice selection to choose from, the website is a little slow at times. Overall, I was very pleased.

Date of experience: August 12, 2025

Cats/ Dogs
July 19, 2025
Previous review

Very good sums it up. Have no more to say. A year ago, can not remember exact date.cxxxxxxxx c

Date of experience: May 1, 2024
Arkansas
1 review
0 helpful votes
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Great and convenient website!
August 22, 2025

Easy to order and reorder products. Did not have any difficulty and will definitely order again.

Date of experience: August 12, 2025
Illinois
1 review
0 helpful votes
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No problems. Earn discounts every order to apply to next order. They usually have a 15 to 20% discount to apply with you rewards.

Date of experience: August 12, 2025
Alabama
1 review
0 helpful votes
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Good customer service
August 22, 2025

I have ordered regularly from CanadaPetCare for years! Have had good experience with the customer support team when I had issues with an order. Fast replies and helpful staff! Shipping is a little slow sometimes but not every order.

I just wish I could use my points on additional options. I always earn more points than I am allowed to apply for discounts. Would be great if I could redeem the extra points for small items or upgraded shipping so I can utilize all my points.

Date of experience: August 12, 2025
Washington
1 review
0 helpful votes
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Wasn't obvious to check out as guest
August 22, 2025

Good, was easier to check out as guest last time. Just wants to auto fill info.

Date of experience: August 12, 2025
Pennsylvania
1 review
0 helpful votes
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Love all the discounts!
August 22, 2025
Updated review

So easy to apply credits to orders along with already lower prices than US!

Date of experience: August 12, 2025

Love it
October 8, 2024
Previous review

Love this company's prices and service!

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
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TIME WASTER
August 22, 2025
Updated review

You have wasted an inordinate amount of my time. In your request you just send out a request but
Do not tell your customer the product about which you speak. So I search my emails then had to call you in Afghanistan or Manila, or India to ask to what product you refer and finally after at least an hour
Find out it was Apoquel.,

Date of experience: August 12, 2025

GOOD
July 20, 2025
Previous review

GOOD////HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH///////////////////////////////////////////////

Date of experience: August 16, 2024
Michigan
1 review
0 helpful votes
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Good company
August 22, 2025

Pretty simple ordering process. Ordered, received, and applied.

Date of experience: August 12, 2025
Washington
2 reviews
3 helpful votes
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Great company
August 22, 2025
Updated review

I love shopping here. Cheaper prices. This company I have been using for a long time now.

Date of experience: August 12, 2025

I love this company
June 5, 2024
Previous review

This company is affordable and convenient

Date of experience: May 26, 2024