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CanadaPetCare

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
238
value
69
shipping
76
quality
63
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59,962 reviews

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Tennessee
1 review
0 helpful votes
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Always a pleasure
September 17, 2025
Updated review

Great prices, fairly fast shipping, excellent customer service. What more could you ask for?

Date of experience: September 7, 2025

Great price, always professional service
December 17, 2024
Previous review

Great price, professional service, simple to use. Who can ask for more.

Date of experience: December 7, 2024
Washington
1 review
0 helpful votes
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Amazing and we're grateful!
September 17, 2025

Incredible customer service and timely shipping. Thank you! 🙏

Date of experience: September 7, 2025
Texas
1 review
0 helpful votes
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Pet Meds
September 17, 2025
Updated review

Very satisfied with the meds I received for my dogs. It arrived in a timely manner.

Date of experience: September 7, 2025

Website is organized well
July 26, 2025
Previous review

Website is organized well. Easy to use.

Date of experience: July 16, 2025
Arkansas
1 review
0 helpful votes
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Happy pets
September 17, 2025

Ordering is easy and the cost is reasonable. One pill at my vet is 20 dollars and I can get three for my small dog for 35 to 40 dollars. It's a no brainer for me. Plus you earn points and discounts.

Date of experience: September 7, 2025
Florida
1 review
0 helpful votes
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Website
September 17, 2025

Will not let me log in or reset password so unable to redeem points

Date of experience: September 7, 2025
Virginia
1 review
0 helpful votes
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Always receive my order within a few days. Have used Canada pet care for a few years and never had a problem with their products or service.

Date of experience: September 7, 2025
Kentucky
1 review
0 helpful votes
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Great service
September 17, 2025

Quick receiving order, good quality and overall pleasant experience

Date of experience: September 7, 2025
Georgia
1 review
0 helpful votes
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Never had a problem with an order or product. WAY cheaper than the vet.

Date of experience: September 7, 2025
Tennessee
1 review
0 helpful votes
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Product helped my dog very much
September 17, 2025
Updated review

Was upset when i tried to re order. Was told you were out of stock and were unsure if you would have more

Date of experience: August 22, 2025

Items needed are easily found.
July 28, 2025
Previous review

Always have in stock what I need. Really like the discounts offered.

Date of experience: July 1, 2025
Colorado
1 review
0 helpful votes
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Easy, Peasy
September 17, 2025
Updated review

So easy to use CanadaPetCare website, and the prices are so much better than my Vet or other pet store.

Date of experience: September 7, 2025

Convenient, easy and affordable.
May 12, 2025
Previous review

Easy to use web site, and the pricing is great!

Date of experience: May 2, 2025
North Carolina
1 review
0 helpful votes
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Easy shopping for furries
September 17, 2025

I always use canapetcare to buy flea and worm treatments for my furry friends since it has good price for good quality products

Date of experience: September 7, 2025
Georgia
1 review
0 helpful votes
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Received item
September 17, 2025

I received my item but package was damaged and pills were not in correct weight for my dog.

Date of experience: September 7, 2025
Pennsylvania
1 review
0 helpful votes
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Ok
September 17, 2025

Ok helped a friend but when I got my order it was not in a box and I did not fel safe giving it to my dog three months I had to diguard

Date of experience: September 7, 2025
Illinois
1 review
0 helpful votes
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Payment difficult
September 17, 2025
Updated review

Everything is good except the payment process. I am not able to use my everyday debit/credit card i have to transfer money to PayPal and have to transfer $5 more than what is needed in order for the transition to go thru. While this is extremely annoying I like the selection, the prices and the rewards you get with each one. Shipping takes alittle bit but it's understandable with how far it travels to get here.

Date of experience: September 7, 2025

Payment processing
October 16, 2024
Previous review

I always need to transfer money from my primary debit card account to my PayPal to place an order

Date of experience: October 5, 2024
Texas
1 review
0 helpful votes
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Best price on the planet
September 17, 2025
Updated review

Arrives quickly coming to the US. This is the only site I have ordered Revolution for my cats and dogs

Date of experience: September 7, 2025

Best price I have found
August 15, 2025
Previous review

I have made numerous purchases and the experience has been excellent every time

Date of experience: August 5, 2025
California
1 review
0 helpful votes
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Easiest way to get petmeds
September 17, 2025
Updated review

Second time ordering was a breeze. First time was a little more involved because of the total cost of my order but they were super super helpful and got it figured out. Great service

Date of experience: September 7, 2025

Great Prices and Wonderful Customer Service
July 30, 2025
Previous review

Last year I ordered and the confirmed my information b/c it was a large order. I appreciated the time they took to contact me and the extra security measures. The meds arrived just fine and work wonderfully. 2nd purchase now for year 2 of supply for our 4 large dogs Nexguard Spectra. Thank you

Date of experience: July 20, 2025
New York
1 review
0 helpful votes
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Great products
September 17, 2025
Updated review

You can't beat the prices, compared to what we pay in the US. Same products, shipping takes a little longer, so order early. I tis worth it.

Date of experience: September 7, 2025

Good price
August 15, 2025
Previous review

The products are the same as those sold in US, but better prices.

Date of experience: August 5, 2025
Arizona
3 reviews
0 helpful votes
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Great Service and Products
September 17, 2025
Updated review

Ivebeen buying from this source for a while and they ship real products and give good service.

Date of experience: August 7, 2025

All good
August 15, 2025
Previous review

Good products for my cat that I can't get without a prescription (super expensive) at home. This option works. I have 4 cats and need all the help I can get with meds and supplements.

Date of experience: August 5, 2025
Indiana
1 review
0 helpful votes
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Review
September 17, 2025

It was fine. Paid for tracking but none was available

Date of experience: September 7, 2025
South Carolina
1 review
0 helpful votes
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Good experience
September 17, 2025

So far every time I have ordered with CanadaPetCare I have had a good experience. The shipping times are not always the fastest which is why I couldn't give 5 stars but overall I think it's way more affordable, I don't have to worry about vet scripts, I'm very thrilled and have recommended to many other US pet owners.

Date of experience: September 7, 2025