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Cabindepot.ca Reviews Summary
Cabindepot.ca has 5 customer reviews and ranks 105th in the Outdoor Equipment category.
Maybe Cabin Depot should be better attuned to Canadian customers. With customer service like theirs, shopping cross-border at least offers better products and support.
June 2025: Update: I wrote negative online reviews because I was so frustrated with the service I was getting from various staff at Cabin Depot. The owner got involved and asked questions to clearly understand the issues, and then instructed staff and the partner vendor on a course to make things right. We are now in possession of a functional PV, inverter and battery set up which has been working well. It took from September 2024 until May 2025 for the installation - deinstallation - return- reinstallation to be complete, but we are very happy with the result. March 2025: Spent $9,799.99 on a battery bank, inverter and PV panels that were delayed in shipment, arrived damaged over 2 days by 2 different carriers and now does not work.
Absolutely the worst customer service I have ever experienced...!
I ordered a number of items from this company, had a problem with a water pump, dealt with Amanda and had a great experience, shipped the pump back and they send another immediately. Unfortunately, I had a problem with the second pump, make a long (and I mean very Long story shorter), this happened at the beginning of the summer and I am still without a water pump. Payed for a shipping label to return the pump and still have not even received that.
Unbelievable poor service. I highly recommend giving your business to someone who wants it.
Products can not be returned if defective or broke. You are stuck with it!
Also. Solar system set ups (do it yourself) are very expensive compared to professional installs. They like to recommend more than what is needed.
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I ordered and paid for a compostable toilet for our summer rental, this was transacted on the 22nd of May, it now 2nd of August and I have no update. I have looked to track the item, but still nothing and no information, I can only assume it's stuck on the Evergreen!
Very poor customer service, but quick enough to take the money!
