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BuyBuyBaby

1.5

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BuyBuyBaby Reviews Summary

BuyBuyBaby has a rating of 1.5 stars from 301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BuyBuyBaby most frequently mention customer service, car seat and bed bath. BuyBuyBaby ranks 276th among Baby sites.

service
64
value
53
shipping
55
returns
45
quality
41

We monitor reviews for authenticity

California
14 reviews
9 helpful votes
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Products are fine but only a meh on how helpful they are with problems.

Date of experience: October 1, 2015
Philippines
36 reviews
22 helpful votes
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Love the site
October 1, 2015

I have been here lately and purchased baby stuff for my nephew. So far it good and the service too!

Date of experience: October 1, 2015
Louisiana
7 reviews
90 helpful votes
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FANTASTIC COMPANY
June 24, 2015

I LOVE this place! They are a fantastic company. Their employees are knowledgeable and well trained. They don't just stick people out on department floors to work there. When we were shopping for a car seat, we went to "unmentioned" competitor (are us) and when we asked questions they stood there and read to us right off the box. When we went to Buy Buy Baby the employee knew his stuff, he wasn't just working that department they had trained him to help these customers. He spent a couple hours helping us and fitting different seats into our vehicle to help us find the one that would fit the right way and the safest. Same thing when we were looking for a monitor, they guys knew his stuff! He went over all the different aspects of electronics in our house and what style of house we had and what we needed for our lifestyle and helped us find the best monitor for us. I have never hesitated to ask questions, the employees are always helpful and pleasant. They accept competitor coupons, match pricing and no questions asked. I recommend this store to anyone who is going to register for a baby and or needs baby items.

Date of experience: June 24, 2015
South Carolina
4 reviews
11 helpful votes
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We seem to be in a part of the country bothered by flying/biting bugs every year, and now they're back. So we had to get a friendly product for my little ones to keep them safe from bites. Also wanted a 'green' eco product that was safe (so DEET free) and found just the one here at the Solid Bar Company who appear to have a pretty good ecological product range: http://thesolidbarcompany.com/collections/lotion-bars/products/414-kids-natural-bug-repellent

My kids stay bite free and smell good too, so I recommend it 100%,

Nicole x

Date of experience: May 5, 2015
California
2 reviews
0 helpful votes
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A good place for gifts
February 18, 2015

I like their selection better than other online baby stores

Date of experience: February 18, 2015
California
3 reviews
16 helpful votes
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A little expensive but I love the quality. Returns are easy and you do get coupons in the mail. What's not to love

Date of experience: January 29, 2015
North Carolina
1 review
1 helpful vote
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Love this store!
January 24, 2015

Love this store! We always have a great shopping experience at this store. We bought our baby furniture from them and it was delivered to the house in great condition.

Date of experience: January 24, 2015
India
5 reviews
19 helpful votes
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My cousin ordered an Strollers from this particular company but she said that it is not very quality one and it is damaged very faster. I don't know why this happened. If they are provided quality one then money wont be waste. If they try to provide good items for their customers then it is really appreciated.

Date of experience: September 11, 2014
Pennsylvania
5 reviews
27 helpful votes
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Went in to the new Deptford location and I had the best experience ever in a retail environment. We have just had our 2nd baby and used to shop at the Cherry Hill store but since this one is closer we made a run over to get a new stroller for both babes. As usual when we walked in the place was mobbed but we still were greeted right away, we walked over to the stroller department and met kay-dee she used to help us in cherry hill so it was nice to see a friendly face she walked us through all the double strollers and helped us choose the city select! Which is amazing. Anyway kay-dee introduced us to thomas who continued helping us through out the store picking up some other things for the stroller and a new baby carrier. I was really impressed by how well they knew their stuff since they had just opened. We will now make this our home store since kay-dee always takes care of us and this new staff seems happy to assist with whatever we need.

Date of experience: April 16, 2014