BUYA Marketplace

I called Buya 3 different times and finally after the the third call, it was finally acknowledged by them that my personal Buya account got hacked. The first time I called, I talked to a Buya Representative for at least 20 to 25 minutes, if not longer about my Buya account being hacked. I shared personal information with him that nobody knows other than me, that is relevant to this situation or case. Some of the personal information that I shared with this specific Buya representative should have alarmed and also frightened him enough that my Buya account should have been deleted immediately. But it wasn't. I called back 2 more times and then after talking to a 3rd Buya representative, it was actually acknowledged that my Buya account was hacked. I was finally told in an email that it was removed. But, it wasn't removed or deleted again. I was lied too. The account still exists. I called up and reported this to another Buya representative. But they don't care. Buya is just like everyone else. But Buya themselves got hacked too obviously, not just myself. I don't think they understand that. Buya is NOT safe. It is obviously NOT safe to have a Buya account and they don't care if you get hacked. They have the audacity to lie to you and they don't care. It's bad enough obviously that your own Buya account got hacked, but for Buya to lie to you afterwards is really horrible. That first Buya representative that I talked to, should be fired immediately. Because after I gave him personal information relevant to this particular situation or case, that is so scary and also frightening, he should have jumped out of his chair and ran for help to permanently delete or remove my account. But he didn't and for that he should be fired immediately. There is has to be consequences for people who don't do their job. This is actually a lot more serious than you think. This specific Buya account, I'm referring to, is connected with illegal or unlawful hacking that occured for about 2 years that destroyed my life. That's one reason why it's a big deal for myself and that first specific Buya representative I talked to the other day definitely knew this. I know who hacked this Buya account that is connected with about 2 years of illegal hacking that destroyed my life. But again to reiterate, Buya doesn't care. Buya is Scum! They will lie to you, even in an email. Shop somewhere else, where it's safe for you. Buya Sucks!

I ordered a 7" Digital prism TV thru Buya.com from Loan Star Pawn in Florida. After unboxing, I found no wall power supply, and unit had no battery. The ad said "all original accessories included" "no remote control included" I was OK with no remote but needed the other things that were not disclosed as missing. I would have had to pay about $30.00 in shipping ( both ways) to return. I just ordered the missing parts from Ebay. VERY unhappy, don't buy from these crooks! Rating: 0

I ordered thru Buya from a store called American Pawn #3 out of Baton Rouge. Item took nearly 2 weeks to arrive. Was shipped a week after I ordered it. Their website said items ship 1~3 days. No response to emails. That got my BP raised. However, the item arrived and was better than described so I guess Ill let the small stuff go. But I would be extra cautious in the future. ALSO, use a credit card when payingyoull be protected when you file a claim should you need to. Good luck to all

I purchased a Nikon D5000 SLR camera that the listing claimed had a built-in flash. It doesn't--it only has a flash mount. Despite buya.com's supposed policy of 7-day returns from its sellers this listing stated "no returns" (therefore no way to initiate a return online). But it is significantly NOT as described and both the seller and buya.com are not responding in a timely or effective fashion. I now had to open a dispute through Paypal (I WILL get my money back!). I really, really should have paid attention to the mostly poor reviews of buya.com. Live & learn I guess...

Bought a laptop and paid for it the same day on buya.com, from a pawn shop named, ( BBE/BK-KICKZ) only to find out about a week later, the pawn shop canceled the order and their reason was because the item was ( Mispriced). How is that my problem? I paid for the full asking price, plus shipping, only to find out this a week later?

I feel like they owe me interest too plus the amount I spent, because that's unacceptable. I Contacted buya customer service and they promised a call back within couple of hours, this is almost 4 days later, no call back. They give people's false hope, and I feel like buya.com, don't give a rat about the consumers.

I will be filling a complaint with the states attorney General office and FTC,

I don't like a site that doesn't let you browse things without shoving a "sign up now" message in my face. You literally can't look at this site without signing up.

Second, don't buy from the store FAST & EASY PAWN. They list items up for sale, saying available for shipping, but when I placed my order for a microwave they had the order was cancelled the next day claiming "cannot ship." Should have thought of that before listing it up with a shipping fee. Now the listing is back up with new text reading "in store only." Waste of my time.

My warning signs about Buya came instantly, when I could not browse their "aisles" (take a look at what is on the site), without signing up and providing my email address. Then I found this site, and the incredibly bad way some of the buyers have been treated.
I will note that the treatment of dissatisfied buyers is MUCH MORE IMPORTANT than the few satisfied buyers. "The squeaky hinge gets the oil", and if it does not, the door stops working! Buya seems to not care very much about some very shabby service and treatment of some customers. I hope the site fails quickly, before too many people are hurt by such incredibly bad business practices as are demonstrated by the complaints such as this one I am adding my 2 cents worth to.

Bought a Playstation 2 from Pawn 1st through Buya.com. The item was listed "as new" for $41.99, received it as planned but guess what, the Playstation did not work!

I sent an email to Pawn 1st LLC who said they would refund the package IF I sent the console back. Which I did, for $19.87... I then sent an email to Buya to see how customer protection works on their end, since the item was not as advertised, only to be royally ignored... I sent another message which was ignored again! I then decided to call and no one answered...

Conclusion? I don't even know if a human being works at Buya.com.

Do not do any business on Buya.Com or with Pawn 1st LLC they are scammers.