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BurromaxReviews 565

4.2

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
118
value
3
shipping
2
quality
8
This company responds to reviews on average within 1 day

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Minnesota
1 review
0 helpful votes
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July 1, 2022

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Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
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Burromax 350
June 30, 2022

Great customer service. Parts received timely. Good resources

Date of experience: June 29, 2022
Illinois
1 review
0 helpful votes
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Great for younger kids!
June 30, 2022

Kids 6 & 8 love the bike. Battery lasts a long time, easy to fix with minor issues that are bound to occur (chain came off). Absolutely suggest if you have some room for kids to ride.

Date of experience: June 29, 2022
Texas
1 review
0 helpful votes
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Parts department
June 29, 2022

Parts department easy to get parts. Easy to deal either. Very knowledgeable

Date of experience: June 29, 2022
Nevada
1 review
0 helpful votes
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Great experience!
June 29, 2022

I purchased a 350 over a year ago and was very satisfied with the service and the quality of the product is great. Looking at buying a second bike now.

Date of experience: June 29, 2022
Missouri
1 review
0 helpful votes
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It is a safer alternative to gas-powered bikes. Be careful when unloading that key is out and the hand does not go on the throttle. Besides that, we enjoy our mini bike. Lent it to a fellow racer and he wrecked so he bought it. I am a normal-sized (under 135 lb) woman and I was able to ride with ease. Hopefully, I get a replacement and/or upgrade this year.

Date of experience: June 29, 2022
Missouri
1 review
0 helpful votes
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Burromax owners
June 29, 2022

Bill and Kenny are the best, they will take care of you

Date of experience: June 29, 2022
Illinois
1 review
0 helpful votes
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Trents Christmas from grandma
June 29, 2022

Best ever gift kids love it. Will have yo buy a bigger one later

Date of experience: June 29, 2022
Texas
1 review
0 helpful votes
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Great product
June 29, 2022

Nice and quick service, easy to purchase. Good customer service

Date of experience: June 29, 2022
Nebraska
1 review
0 helpful votes
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Great Guys
June 29, 2022

Bill and Kenny are great people to work with.
Spent a few hours with Bill a while back.
Wonderful guy

Date of experience: June 29, 2022
North Carolina
1 review
0 helpful votes
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Best electric dirt bike around!
June 29, 2022

100 percent satisfied. Daughter loves it. Super long range, fast, and excellent customer service. Bike is still growing strong. Also makes for a great "ride down to the neighbors" when I don't feel like walking. Plenty powerful for an adult.

Date of experience: June 29, 2022
Pennsylvania
1 review
0 helpful votes
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Had to replace the main control module on the red TT30 couple years back, you tech was really helpful with trouble shooting the problem. Also had to get two new rear tires for our TT350 one for each bike. Aside from the supply chain issue, parts arrive timely.

Date of experience: June 29, 2022
Ohio
1 review
0 helpful votes
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Fun for all
June 29, 2022

My wife, teenager and and two younger children all enjoy the 350 very much. Now we are considering the new bike

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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My Review
June 29, 2022

Pleased so far., only issue was the key ignition. Replaced and good to go again.

Date of experience: June 29, 2022
Virginia
1 review
0 helpful votes
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Great product
June 29, 2022

Great product. My grandson loves it. Sturdy and powerful enough for Pop Pop and his father to ride also. We all love the bike!

Date of experience: June 29, 2022
Colorado
1 review
0 helpful votes
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Love my bike!
June 29, 2022

I enjoy having it as an adult. Great for kids too. Love that they have all
Parts on their site

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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Excellent Bikes
June 29, 2022

We have purchased 5 of these electric bikes and enjoy riding around the neighborhood with our Grandkids. Anytime we have an issue or need a new part, the Burrormax Team is easy to contact and sends parts out immediately.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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Reliable
June 29, 2022

This thing has been tested and ran hard by both of my kids and it hasn't quit on us yet. The only thing that has failed is the toggle switch to switch from fast to slow broke when my daughter was learning. Luckily it broke in the fast speed and it forced her to learn more quickly. Other than that it's been fantastic

Date of experience: June 29, 2022
Michigan
1 review
0 helpful votes
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Great bikes
June 29, 2022

Get the 750 model. Way better than the lower models and can always hit the speed kill button for younger kids.

Date of experience: June 29, 2022
Ohio
1 review
0 helpful votes
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Bill and the guy's at Burromax are great to work with and we have had the bikes for 4yrs or so and have had minimal to no issues for the most part.

Date of experience: June 29, 2022