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Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.
The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.
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We love our BurroMax! The quality is great, the service is great, and we always have people asking us where they can get one. The kids even let me ride it once in awhile!
Really happy didn't get the run around they were prompt with getting my order done
We have the 350 and love it. Just upgraded to the 500w motor and are having even more fun. I have called multiple times for guidance and questions and they have always picked up and spent the time to help me get it right. Can't recommend enough!
I couldn't find the part on the website so I emailed what I needed. They contacted me back within 24hrs and gave me the part number that I needed to fix the bike. When it came in I had an issue installing it so I called the number from the email. They were very helpful over the phone and got everything installed.
These guys are very knowledgeable and helpful. Answered my questions in a prompt matter and even encouraged me to call back once my part arrived.
Easy to order. Now just wait to see when I get my order
Super easy to navigate through website and check out was smooth. Order arrived fast and went together great. My boys love them and want to ride them all the time.
I Was very satisfied with the service and quality my kids and grandchildren love there mini motorcycle
It's always great dealing with Burromax, met them many year's ago at a car show. Easy people to talk to and great to deal with, have ordered many times from them ( brakes, tires, chain and sprockets). If there busy leave a message and they call right back.
Great experience! Very quick process!.
I will be getting 4 more for my boys that are 8 and younger
Always pleased with the prompt service, fast shipping and inexpensive parts!
This is such a great company! Great product & great service, always!
Bought the 1600. So far it has been great! Initial charge seemed like it lasted forever! My 12 year old loves it too! Very happy with the product!
I love this bike…. From start to finish experience with order was excellent shipping was fast and i enjoyed taking with customer support they were very helpful with helping me change order for bike color to keep delivery time on schedule…. I will be ordering another one soon
I haven't got my keys and when you tell them they will get smart with you
I ordered brake pads and it arrived quickly. Simple to browse on the website.
Easy to buy and package tracking. It requires a signature on delivery to ensure porch pirates don't take it
Went on site ordered part and it shipped within a week. Arrived nice and secure and fit perfect on bike.
Answer: Becky, Not sure what you are refering to so please give us a call at 3146209006
Answer: Expect 14 mile range with 180 lb rider and 20 mile plus with 100 lb riders on flat ground wide
Answer: All in-stock Items ship the same day or by the next Business day. You will have to contact us for estimated shipping dates on all out-of-stock Items
Answer: 1-5 Business days depending on your located. All items ship from our St. Louis, MO warehouse.
Answer: Well it depends--- We tested with 220 lb rider on flat ground wide open and bike goes 26 miles--wind was realitively calm. Same bike on low setting it goes 44 miles If you are not always on wide open and on a fairly flat surface--maybe 30 miles is a good number. Lots of variables but above it tested personally


I'm sorry you feel that we got smart with you. You have to take up delivery problems with the carrier. In this case, it is the post office. They delivered it to your postal box.