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Burromax

4.5

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
121
value
3
shipping
2
quality
8
This company responds to reviews on average within 1 day

Instant Feedback

1,297 reviews

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Illinois
1 review
0 helpful votes
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Great Product, Great Service
May 10, 2023

We love our BurroMax! The quality is great, the service is great, and we always have people asking us where they can get one. The kids even let me ride it once in awhile!

Date of experience: May 10, 2023
Michigan
2 reviews
0 helpful votes
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Keys and motor
May 7, 2023

Really happy didn't get the run around they were prompt with getting my order done

Date of experience: May 7, 2023
California
1 review
0 helpful votes
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Great. Ike and Company
May 5, 2023

We have the 350 and love it. Just upgraded to the 500w motor and are having even more fun. I have called multiple times for guidance and questions and they have always picked up and spent the time to help me get it right. Can't recommend enough!

Date of experience: May 5, 2023
New York
1 review
0 helpful votes
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Service
May 5, 2023

I couldn't find the part on the website so I emailed what I needed. They contacted me back within 24hrs and gave me the part number that I needed to fix the bike. When it came in I had an issue installing it so I called the number from the email. They were very helpful over the phone and got everything installed.

Date of experience: May 5, 2023
Minnesota
1 review
0 helpful votes
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Great American company
May 5, 2023

These guys are very knowledgeable and helpful. Answered my questions in a prompt matter and even encouraged me to call back once my part arrived.

Date of experience: May 4, 2023
Texas
1 review
0 helpful votes
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K
May 4, 2023

Easy to order. Now just wait to see when I get my order

Date of experience: May 4, 2023
Kansas
1 review
0 helpful votes
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Super Easy
April 30, 2023

Super easy to navigate through website and check out was smooth. Order arrived fast and went together great. My boys love them and want to ride them all the time.

Date of experience: April 30, 2023
Mississippi
1 review
0 helpful votes
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Great service
April 26, 2023

I Was very satisfied with the service and quality my kids and grandchildren love there mini motorcycle

Date of experience: April 26, 2023
Ohio
1 review
0 helpful votes
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Great experience
April 24, 2023

It's always great dealing with Burromax, met them many year's ago at a car show. Easy people to talk to and great to deal with, have ordered many times from them ( brakes, tires, chain and sprockets). If there busy leave a message and they call right back.

Date of experience: April 24, 2023
Texas
1 review
0 helpful votes
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Great Bike!
April 24, 2023

Great experience! Very quick process!.
I will be getting 4 more for my boys that are 8 and younger

Date of experience: April 24, 2023
Missouri
1 review
0 helpful votes
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Quick Service
April 24, 2023

Always pleased with the prompt service, fast shipping and inexpensive parts!

Date of experience: April 24, 2023
Pennsylvania
1 review
0 helpful votes
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Great company & service
April 19, 2023

This is such a great company! Great product & great service, always!

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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Great Bike!
April 16, 2023

Bought the 1600. So far it has been great! Initial charge seemed like it lasted forever! My 12 year old loves it too! Very happy with the product!

Date of experience: April 16, 2023
California
1 review
0 helpful votes
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Hands Down Best Bike
April 14, 2023

I love this bike…. From start to finish experience with order was excellent shipping was fast and i enjoyed taking with customer support they were very helpful with helping me change order for bike color to keep delivery time on schedule…. I will be ordering another one soon

Date of experience: April 13, 2023
Mississippi
1 review
0 helpful votes
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It says delivered but not
May 12, 2023
Updated review

I haven't got my keys and when you tell them they will get smart with you

Burromax attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 12, 2023
Ken F. Burromax Rep
over a year old

I'm sorry you feel that we got smart with you. You have to take up delivery problems with the carrier. In this case, it is the post office. They delivered it to your postal box.


Exactly how I expected
April 1, 2023
Previous review

Exactly how I expected

Date of experience: April 1, 2023
Texas
1 review
0 helpful votes
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Shipping
April 11, 2023

Shipping was very fast. The part is what we needed!

Date of experience: April 10, 2023
South Carolina
1 review
0 helpful votes
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Great Customer Services
April 7, 2023

I ordered brake pads and it arrived quickly. Simple to browse on the website.

Date of experience: April 7, 2023
Illinois
1 review
0 helpful votes
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Awesome
April 6, 2023

Great service, ships fast, good prices. Great communication. Solid top to bottom.

Date of experience: April 6, 2023
California
1 review
0 helpful votes
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Easy order and tracking
April 1, 2023

Easy to buy and package tracking. It requires a signature on delivery to ensure porch pirates don't take it

Date of experience: April 1, 2023
Pennsylvania
1 review
0 helpful votes
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5 stars all the way
March 29, 2023

Went on site ordered part and it shipped within a week. Arrived nice and secure and fit perfect on bike.

Date of experience: March 29, 2023