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Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.
The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.
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I was impressed with the power of this little bike. Super happy with the purchace. Well worth the price. So far seems very high quality compared to the competitors.
My 3 boys love it! Only in use couple of days, but works great. Easy assembly. Easy charge.
Other companies pay for reviews like this one, Burromax is a certified minibike freak! Even their lowest end minibike got me grinning ear to ear. Do not buy any other companies' bikes. This is THE ONE.
Great Experience. Shipped quickly, still in box, but fantastic customer service.
Best customer service and the product shipped on time, Received the product without any missing parts.
Love the look of the bikes, can't wait to ride them both.
After assembly and charging of brand new tt1600r, I went to check tire air pressure and found that the rear wheel assembly was backwards. The air valve is directly positioned to chain sprocket. This makes the air valve impossible to use. I will have to disemmble the rear tire from the bike and take off the chain sprocket from wheel to use air valve to inflate the tire. Useless, this is unacceptable.
Now what?!?
I have two choices.
I can disemmble the brand new rear end and possibly void my warranty on the bike to fix the mistake or send it back due to defective assembly. Either way, I am looking at 2 hours of uninvited labor.
It was a polite and professional experience ordering it and talking to an agent.
Was very impressed with the shipping speed. The bike is of high quality and I can't wait to ride at the race track
Easy to order. Bike was in stock and arrived quickly.
Made numerous calls and sent email with absolutely no response
Bought a 350 at the race track years ago.
Well built and reliable.
Upgraded to the 1000 for more leg room.
Grandkids ride the 350 now.
It was a struggle getting the wheels to work on this car. I contacted customer service and they could not help me. The manual was not aligned with the parts I had for the car. I finally figured out the spacers provided (not like pictured in the manual) had to be modified to work. After a little engineering and cutting work with my dremel tool, I got everything working properly. The attached photo showing a 'fixed sleeve' was not part of my build. Oh well. Many hours of frustration.
Ok. A lot of your other sites suck! Your site was very easy to use and my order arrived really fast.
Answer: Becky, Not sure what you are refering to so please give us a call at 3146209006
Answer: Expect 14 mile range with 180 lb rider and 20 mile plus with 100 lb riders on flat ground wide
Answer: All in-stock Items ship the same day or by the next Business day. You will have to contact us for estimated shipping dates on all out-of-stock Items
Answer: 1-5 Business days depending on your located. All items ship from our St. Louis, MO warehouse.
Answer: Well it depends--- We tested with 220 lb rider on flat ground wide open and bike goes 26 miles--wind was realitively calm. Same bike on low setting it goes 44 miles If you are not always on wide open and on a fairly flat surface--maybe 30 miles is a good number. Lots of variables but above it tested personally


We apologize for the inconvenience you are facing. Please give us a call at 800-742-1189 so we can help you out with your concerns.