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Burromax

4.6

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
123
value
3
shipping
2
quality
8
This company responds to reviews on average within 1 day

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1,301 reviews

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Washington
1 review
0 helpful votes
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Fast little bike
January 1, 2024

I was impressed with the power of this little bike. Super happy with the purchace. Well worth the price. So far seems very high quality compared to the competitors.

Date of experience: January 1, 2024
Pennsylvania
1 review
0 helpful votes
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Great bike
December 27, 2023

My 3 boys love it! Only in use couple of days, but works great. Easy assembly. Easy charge.

Date of experience: December 26, 2023
Indiana
1 review
0 helpful votes
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Best gift Ever!
December 23, 2023

Easy to purchase. Easy to assemble. Perfect bike for beginners.

Date of experience: December 23, 2023
Missouri
1 review
0 helpful votes
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Great place!
December 22, 2023

Very helpful and super nice people! Always been a huge help.

Date of experience: December 22, 2023
South Carolina
1 review
0 helpful votes
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Love it!
December 22, 2023

I can't wait to give to my son for Christmas!he is going to be so excited!

Date of experience: December 22, 2023
New Hampshire
1 review
0 helpful votes
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BEST MINIBIKE COMPANY IN THE WORLD
December 18, 2023

Other companies pay for reviews like this one, Burromax is a certified minibike freak! Even their lowest end minibike got me grinning ear to ear. Do not buy any other companies' bikes. This is THE ONE.

Date of experience: December 18, 2023
Florida
1 review
0 helpful votes
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Great Experience. Shipped quickly, still in box, but fantastic customer service.

Date of experience: December 15, 2023
Missouri
1 review
0 helpful votes
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Good
December 14, 2023

Contact was easy and was able to determine the issue. Ordering was easy and part showed up quickly.

Date of experience: December 14, 2023
California
1 review
0 helpful votes
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On Time
December 6, 2023

Best customer service and the product shipped on time, Received the product without any missing parts.

Date of experience: December 5, 2023
Arizona
1 review
0 helpful votes
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Love the look of the bikes, can't wait to ride them both.

Date of experience: December 4, 2023
Florida
1 review
1 helpful vote
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Parts assembled backwards
December 11, 2023
Updated review

After assembly and charging of brand new tt1600r, I went to check tire air pressure and found that the rear wheel assembly was backwards. The air valve is directly positioned to chain sprocket. This makes the air valve impossible to use. I will have to disemmble the rear tire from the bike and take off the chain sprocket from wheel to use air valve to inflate the tire. Useless, this is unacceptable.
Now what?!?
I have two choices.
I can disemmble the brand new rear end and possibly void my warranty on the bike to fix the mistake or send it back due to defective assembly. Either way, I am looking at 2 hours of uninvited labor.

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Date of experience: December 3, 2023

Very easy to navigate
November 24, 2023
Previous review

Very easy to navigate

Date of experience: November 24, 2023
Arkansas
1 review
0 helpful votes
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It was a polite and professional experience ordering it and talking to an agent.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Great product and fast shipping
December 2, 2023

Was very impressed with the shipping speed. The bike is of high quality and I can't wait to ride at the race track

Date of experience: December 1, 2023
South Carolina
1 review
0 helpful votes
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Easy to order. Bike was in stock and arrived quickly.

Date of experience: November 27, 2023
Pennsylvania
1 review
0 helpful votes
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No customer service
December 20, 2023

Made numerous calls and sent email with absolutely no response

Date of experience: November 26, 2023
Ken F. — Burromax Rep
over a year old

We apologize for the inconvenience you are facing. Please give us a call at 800-742-1189 so we can help you out with your concerns.

Michigan
1 review
0 helpful votes
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Good product
November 26, 2023
Updated review

Good company good product thanks so much for the help

Date of experience: November 26, 2023

Good company
June 8, 2023
Previous review

Good company

Date of experience: June 8, 2023
California
1 review
0 helpful votes
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Easy
November 25, 2023

Easy! I had a question after delivery and the nice lady was in my ear almost immediately-no wait.

Date of experience: November 25, 2023
Washington
2 reviews
0 helpful votes
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Best looking bike around
November 17, 2023

Bought a 350 at the race track years ago.
Well built and reliable.
Upgraded to the 1000 for more leg room.
Grandkids ride the 350 now.

Date of experience: November 17, 2023
Bangladesh
4 reviews
5 helpful votes
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It was a struggle getting the wheels to work on this car. I contacted customer service and they could not help me. The manual was not aligned with the parts I had for the car. I finally figured out the spacers provided (not like pictured in the manual) had to be modified to work. After a little engineering and cutting work with my dremel tool, I got everything working properly. The attached photo showing a 'fixed sleeve' was not part of my build. Oh well. Many hours of frustration.

Date of experience: November 16, 2023
North Carolina
1 review
0 helpful votes
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Great!
November 15, 2023
Updated review

Ok. A lot of your other sites suck! Your site was very easy to use and my order arrived really fast.

Date of experience: November 15, 2023

Ok
November 6, 2023
Previous review

Ok. A lot of your other sites suck

Date of experience: November 6, 2023