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BUDK Reviews Summary
The company has garnered mixed feedback, with some customers praising the prompt delivery and competitive pricing, expressing satisfaction with specific products. However, significant concerns overshadow these positives, particularly regarding customer service, order fulfillment, and product quality. Many reviews highlight frustrating delays, inadequate support for returns, and issues with product reliability, leading to customer dissatisfaction. The overall sentiment suggests that while the company may appeal to those seeking inexpensive novelty items, it struggles to meet the expectations of customers prioritizing quality and effective service.
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Once again, I'm amazed at the quality of the knife I ordered. You'd expect to pay MUCH MORE for this quality. Totally thrilled AGAIN!
Everything was great and I will order again. I would and will order again, and I will recommend this company to my family and friends.
I reveived my Fighter Knife in pristine condition as i always do with all if my orders from BudK. My only concern is the sheath i reveived doesn't seem to fit quite right as appears a few inches longer than the blade and the strap to button the knife into the sheath seems a bit short when the knife is inside. I called customer service and they are looking into it. Perhaps the leather has to stretch and acclimate as the weather is turning cold now even in Tucson.
As always good prices and great varied types of products along with fast shipping. Excellent customer service and even greater product packing.
The only real issue I have is with shipping. I wish you guys would choose another carrier. Fed Ex is not reliable and they just end up passing it off to the post office. I finally got my package after a 3 day delay.
Got what I ordered quickly and packaged well. The But, is because 5 of the 6 knives opened hard. One knife opened perfectly, two with some effort and three very hard to the point of making your finger sore. I loosed the screw to make less friction on the blade. That helped but now the blade wobbles. The nylon bushings seem to be the problem, not slippery enough. The open assist cant do its job. One handed use in an emergency could be a problem. For the money its a good enough knife. It would be 5 Stars if all 6 knives opened effortlessly. My wife cant open the knife one handed. I am referring to the Ridge Runner Rescue knife. I put a few drops of high quality gun oil on bushing but that didnt help much. Open a CRKT finger knife and see the difference, smooth and easy.
Excellent blades for your bucks. Speedy delivery, and daily specials keep me collecting. Their app could use a little tweaking, but good grades overall.
Everything I ordered was in the box and they didn't forget anything. Everything seems well made and the prices are really cheap too
When looking for camping, hunting, survival, and SHTF gear at great prices budk has you covered.! As it did for me!.
The product I received was exactly what I ordered. Will buy again from this company. The product is very well made and very happy with the fast shipping
Need more incentives for loyal customers give people a reason to come back your products are not that great to have this bad service promo codes are wack i can go on and on about ow your products arent thst great knives come with chips in it and dull poorely built then i can go all day about customer service and shipping but i wont
The items were packed well, and arrived on time. Its always good to deal with budk. They have a good customer service, they replied right away.
The ease of ordering, the price and delivery time were all fantastic. This isn't my first order and it won't be my last.
One item I ordered was defective when I got it. BUDK has sent me a return label to return it for another one. Have not received the new knife yet but I feel sure it will come in a timely manner.
Awesome service, Thanks BudK! My son will cherish this forever! BudK is the place to shop for Christmas!
The product is exactly what it says it was. Nothing wrong with it at all. Very Happy with BudK and what they have I will definitely order more stuff.
I really enjoy all the items that I have purchased from BudK.com and it was great to see this company respond to my order in a timely and professional manner. I highly recommend this company to any customer who is looking for great products for great prices. Thank You BudK.
My son wanted a sword like one of the ones I have. I picked up a sword for him at a 1/4 of the price mine was. BUDK is on the money when they rate their products. I've picked up a few things as everything has worked out quite well. Thanks
For Black Friday, I was able to pick up a nice lock pick set for $20 and as a bonus, I received 2 free assisted tac knives. Not the best quality, but hey, free is free! Thanks!
Everything arrived on time and was exactly as described. Very satisfied and already placed another order
From the business
Sells knives of all sorts.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members