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Broad Financial

4.3

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Broad Financial Reviews Summary

Broad Financial has a rating of 4.3 stars from 831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 4th among Personal Finance sites.

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Kerry P.
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August 24, 2016

Date of experience: August 23, 2016
Elizabeth A.
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Everybody with whom I've spoken has been knowledgeable, friendly and helpful. I could not be more pleased to this point.

Date of experience: August 22, 2016
John K.
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Very informative binder
August 22, 2016

Very informative binder. Very helpful, prompt service when I've called. So far, very pleased.

Date of experience: August 22, 2016
Lisa O.
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Everyone I've spoken to at Broad has been very professional and knowledgeable. All of my many questions are quickly & thoroughly addressed. I feel in good hands with them & appreciate the clarity of all of their printed materials as well. Thank you to everyone there who has helped me thus far!

Date of experience: August 22, 2016
Charles P.
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August 19, 2016

Date of experience: August 19, 2016
Steven H.
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August 19, 2016

Date of experience: August 19, 2016
Richard K.
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August 19, 2016

Date of experience: August 18, 2016
Beth U.
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August 18, 2016

Date of experience: August 17, 2016
Warren L.
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[email protected]
August 17, 2016

*******@woodhilladvisors.com

Date of experience: August 17, 2016
Matthew I.
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From the first conversation with Jeff Astor I felt like he represented Broad Financial professionally and efficiently and was very responsive when I contacted him with questions. Also the support staff was very, very efficient, to the point that I couldn't keep up efficiently with providing what I needed to. This is a rare and admirable quality in business today. Usually the customer has to keep pressing to get answers and to complete transactions and services in a timely manner, and a lot of times it isn't received well and the customer gets a lot of pre-scripted answers and responsed. In my experience with this process, embarrassingly I have been the one holding up the process in most cases. Thank you very much for your support, I look forward to having a long working relationship.

Date of experience: August 17, 2016
Blake B.
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August 17, 2016

Date of experience: August 17, 2016
Wesley C.
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August 17, 2016

Date of experience: August 17, 2016
Mark X.
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My experience was great!
August 11, 2016

My experience was great! The support team at both Broad Financial and Madison Tust Co were excellent. I utilized the optional wire and expedite services that are available. Along with with the quick responses to my questions from the support teams. I was able to get my checkbook IRA set up quickly and smoothly in about 2 weeks. I was then able to take advantage of a market situation and close on a real estate deal! Could not be any happier! Thank you.

Date of experience: August 11, 2016
Edouard I.
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So far so good
August 9, 2016

So far so good. Opened my bank acct. Waiting for other 401 to transfer funds. I'll probably have questions down the road. Ed.

Date of experience: August 9, 2016
David A.
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Very attentive to my request, pleasant to deal with.

Date of experience: August 8, 2016
Thomas J.
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Great job
August 6, 2016

Great job,

Date of experience: August 5, 2016
The R.
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My quest for a self directed IRA that fit my needs was not an easy one. It started with my CPA and local banks. I even solicited the help of a prominent university professor as I tried to wade through the mountain of misinformation regarding self-directed retirement options. I eventually set myself up with the "nations largest". While they seemed to be good people and "professional", I came to find out that there were restrictions that hadn't been disclosed. These restrictions fundamentally changed the very purpose of what I was trying to achieve. After all of my efforts, I was about to give up my quest and go back to the house of cards that the vast majority of Americans rely on. Then, through the help of a friend, I contacted Broad Financial. The darkness lifted, the light shown forth, and as they say, "The rest is history". From my first phone call to one of their articulate and competent advisors, to the corporate set up and the funding of the self directed IRA, the experience has been flawless and timely. It was also unexpectedly easy because of the way that they walk you through it. There is really no close "second place" to what they have to offer.

Date of experience: August 5, 2016
Steven M.
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I've enjoyed working with Jeff
August 5, 2016

I've enjoyed working with Jeff. He's been very patient with me, and extremely helpful. And, his follow-up is really good. All in all, a very positive experience.

Date of experience: August 5, 2016
Rose D.
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Very helpful
August 5, 2016

Very helpful

Date of experience: August 5, 2016
Garrett B.
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August 4, 2016

Date of experience: August 4, 2016