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Breakout Bras

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Breakout Bras Reviews Summary

Breakout Bras has a rating of 4.4 stars from 145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Breakout Bras most frequently mention customer service, great selection and free shipping. Breakout Bras ranks 10th among Lingerie sites.

service
5
value
5
shipping
5
quality
5

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Illinois
1 review
1 helpful vote
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None of my sizes
April 1, 2020

I'm used to having a selection of my favorite styles in my size but there weren't any available this last time shopping. Usually I love breakout bras but I can't buy if they don't carry what I need.

Date of experience: April 1, 2020
Philip Y. — Breakout Bras Rep
over a year old

Hi Sally,

We wanted to reach out to you and let you know why the site is not showing items available in all sizes available to order/backorder. Currently, our site is transitioning with a new system, and we have experienced a few issues (including no one being able to order at all, although this issues has since
Been resolved). We are still working through these bugs.

For the time being, we have turned off the ability to backorder items due to uncertain time frames from suppliers, since almost all of our vendors have ceased shipments due to circumstances arising from COVID-19. We are unsure how long items would remain on backorder, and have therefore decided to stop offering backordered products for the time being. On our website, when something on backorder is ordered, the customer is automatically charged for the item. Since we cannot say with certainty how long the current crisis will affect all of us, we did not want to hold anyone's funds for an uncertain length of time. Backordered sizes and colors will return to the website as soon as possible, depending entirely on when our suppliers resume shipments.

We greatly appreciate your continued loyalty. If you have any other questions or concerns, please let us know.

Have a good day and stay safe and healthy,
Breakout Bras Customer Service

Mississippi
1 review
0 helpful votes
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Years of great experience
April 1, 2020

I've been buying online from breakout bras for over 10 years. I've never had a bad experience. They will call or email if there's a problem with my order. I can also call if I have a question (even if it's about which bra is better for me). Everyone is very knowledgeable and their grab bads are FUN. I recommend them to all my friends.

Date of experience: April 1, 2020
North Carolina
1 review
0 helpful votes
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Very Nice Salesperson
March 24, 2020

The first time I went here I wasn't thrilled by the sales person who was new just working part time and not so knowledgeable. Though i did like the bra she did not fit me right. Last week I was there and the sales person that helped me was fantabulous, her name was Emily. She was pleasant, understood what I was looking for, wasn't pushy and took the time to tell me how it should fit, and also showed me the bra I wanted and another bra because I wanted to see what else was available. I purchased 3 bras (Thank you Emily). :)

Date of experience: March 23, 2020
South Carolina
1 review
0 helpful votes
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Awesome sale person
February 4, 2020

He was an awesome sale person was very please with him

Date of experience: February 4, 2020
Canada
1 review
0 helpful votes
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The Best Customer Service
February 4, 2020

The Customer Service is top notch; it is nothing like I have experienced before... They are knowledgeable and willing to help!

Date of experience: February 4, 2020
Oregon
1 review
0 helpful votes
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For hard-to find sizes Breakout Bras is fantastic. Also the staff is very responsive to questions and concerns. I've recommended this place to numerous friends.

Date of experience: February 1, 2020
North Carolina
1 review
0 helpful votes
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Excellent
February 1, 2020

Always excellent service when coming to the store in Greenville or online

Date of experience: February 1, 2020
North Carolina
1 review
1 helpful vote
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More hype than quality
January 4, 2020

The staff were helpful and pleasant while I was there but it seems rediculous to pay so much for a bra that I had for a year only to have it come unstitched. I hand washed it and air dried it but it still came apart. Poor product if you ask me. I prefer Dillards and Victoria Secret any day over Breakout.

Date of experience: January 4, 2020
Washington
1 review
0 helpful votes
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Buying a bra
January 1, 2020

Lots of selection for a hard to fit person. So glad we have this store in Greenville

Date of experience: January 1, 2020
South Carolina
1 review
1 helpful vote
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"You have to want it"
January 1, 2020

That's the quote I got from one of the workers at the store. The bra was way too tight, even after a personal fitting. I was unable to handle it after just one hour. I did take it back which was probably the only reason I give the whole experience one star. The young lady at the store then quoted to me that I had to really want itthat the bra would feel good after wearing it for a while. I do not need to wear a bra for a while in order for it to feel good. There are plenty of other overly expensive bras that feel fine upon first try out there in order to have to settle for this one.

Date of experience: January 1, 2020
Texas
1 review
0 helpful votes
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Life changing
November 1, 2019

Finding Breakout Bras has been a game changer for me. Before I never had a bra that fit good or could never find a swimsuit that had enough support for bigger chested people like myself. I just wore what fit but I never liked any of it. Breakout Bas has given me my confidence back.

Date of experience: November 1, 2019
Indiana
1 review
0 helpful votes
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Excited about breakout bras!
September 6, 2019

I'm from out of town was excited about going to breakout bras. The bra was very nice although I felt I was put in a bra that was too tight! Should have gotten a different size! Can't wear it!

Date of experience: September 6, 2019
Texas
1 review
0 helpful votes
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Great nursing bras!
September 1, 2019

Soft, comfortable, durable nursing bras. They're easy to put on and easy to use. Highly recommend!

Date of experience: September 1, 2019
North Carolina
1 review
1 helpful vote
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Love this store
June 1, 2019

Best bra I've ever purchased and amazing customer service! I wish there were more locations! I live in Spartanburg and would love to have one closer but willing to drive.

Date of experience: June 1, 2019
California
7 reviews
3 helpful votes
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I love the advice tidbits. Shipping is always extremely fast. Prices are about the same as other online retailers, but they always have coupon codes.

Date of experience: May 24, 2019
Texas
1 review
1 helpful vote
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Great customer service
May 1, 2019

I didn't believe I could order bras over the phone, but the CSR who worked with me knew the company's product lines very well, including enough history to identify the product I was looking for. Her guesses as to how and where I would lose weight were uncanny. I heartily recommend these people!

Date of experience: May 1, 2019
New York
2 reviews
1 helpful vote
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My go-to
May 1, 2019

Been shopping Breakout Bras for years. Nice selection and owner's reviews and insight to fit are helpful, especially for G+ cup sizes. I always come back!

Date of experience: May 1, 2019
Virginia
1 review
1 helpful vote
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Best Bra/Swimsuit shopping ever!
April 25, 2019

Love the personalized service and great selection! Very friendly, help you find the best fit and listen to what you like/don't like.

Date of experience: April 25, 2019
Germany
1 review
1 helpful vote
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Very helpful and caring staff.
April 5, 2019

I love this store. The ladies are helpful. They listen to me. I love their products. Thankful I found this store.

Date of experience: April 5, 2019
Delaware
1 review
1 helpful vote
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Breakout Bras is fully aware of the difficulties experienced by online shoppers. In particular, the inability to get properly sized, try things on & get helpful advice from in store staff can make shopping for bras online almost impossible.

The staff goes above & beyond to provide the best help possible. Their emails are answered promptly & their chat feature is superb. The shipping is fast & their return/exchange policies are extremely liberal. Their knowledge of bras & anatomy is incredible & you are treated with so much respect. They aren't trying to take advantage of you or sell you their latest & most expensive bra. They truly understand that finding a well fitting bra for you will not only improve your life, but will earn them a lifelong customer.

I recommend them to anyone & everyone. You will not be disappointed with their products or their staff.

Date of experience: April 1, 2019