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BracePlanet

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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BracePlanet Reviews Summary

BracePlanet has a rating of 3.7 stars from 1,316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracePlanet most frequently mention and free shipping. BracePlanet ranks 3rd among Medical Supply Store sites.

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5,021 reviews

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Pennsylvania
2 reviews
2 helpful votes
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Since Feb. 2nd 2016 I have had the worse, rude, ignorant customer service I ever had in my life. Must have at least 30 back and forth back and forth messages from this horrible company. Don't ever deal with them. Read all the reviews. They should be put out of business. I would have 0 stars up there if it allowed. Today is April 3rd.

Date of experience: April 3, 2016
Miriam K.
0 reviews
0 helpful votes
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Shipping was very slow
April 2, 2016

Shipping was very slow. Product is fine

Date of experience: April 2, 2016
Helen S.
0 reviews
0 helpful votes
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Wonderful to find my husbands size.He is 7 foot tall and takes a very large size.Just glad not to pay hundreds of dollars for once. His compression stockings are a special order and cost $250.00 a pair for knee highs.

Date of experience: April 1, 2016
Debra S.
0 reviews
0 helpful votes
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Easy to order
April 1, 2016

Easy to order. Fast delivery! Quality product. This is my second order and I will definitely continue to order from BracePlanet and will recommend it to anyone who needs these types of products.

Date of experience: April 1, 2016
phillip t.
0 reviews
0 helpful votes
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Gud
March 31, 2016

Gud

Date of experience: March 31, 2016
Donna O.
0 reviews
0 helpful votes
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Disappointed that the size was way too big, in spite of our measuring believing it would be a perfect fit.

Date of experience: March 29, 2016
barbara m.
0 reviews
0 helpful votes
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The wrist wrap works fine for every day use but for any heavy lifting I need more support. I would recommend this product.

Date of experience: March 28, 2016
Jerry G.
0 reviews
0 helpful votes
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#
March 27, 2016

#

Date of experience: March 27, 2016
shannon w.
0 reviews
0 helpful votes
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Na
March 27, 2016

Na

Date of experience: March 27, 2016
Jan J.
0 reviews
0 helpful votes
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My son got the first one for me
March 26, 2016

My son got the first one for me. And it worked so good I got another one. So I would have one to were
While the other was in the wash.

Date of experience: March 26, 2016
Janice C.
0 reviews
0 helpful votes
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Very easy to find what I wanted & order
March 23, 2016

Very easy to find what I wanted & order. Arrived within a week & is as reported on website. Seems well made & should hold up with frequent use.

Date of experience: March 23, 2016
Donald L.
0 reviews
0 helpful votes
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Thanks for making this easy Walmart and the Medicine shoppe wouldn't help me order this. Thanks again

Date of experience: March 23, 2016
Margaretta B.
0 reviews
0 helpful votes
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I am disappointed in the product
March 23, 2016

I am disappointed in the product. The knee brace seemed perfect until I wore it for several hours. Instead of staying firm and in place, it doubled down over itself below my knee.

Date of experience: March 23, 2016
John M.
0 reviews
0 helpful votes
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I was glad to be able to find this type of ankle brace. I can no longer find them in stories in my town.

Date of experience: March 22, 2016
phyllis U.
0 reviews
0 helpful votes
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Ordered before so I know this item to be perfect for my needs..

Date of experience: March 22, 2016
Bob M.
0 reviews
0 helpful votes
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Excellent descriptions and easy comparability
March 19, 2016

Excellent descriptions and easy comparability.

Date of experience: March 19, 2016
Irene B.
0 reviews
0 helpful votes
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Very satisfied
March 19, 2016

Very satisfied

Date of experience: March 19, 2016
BARARA B.
0 reviews
0 helpful votes
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I am very satisfied with the purchase
March 18, 2016

I am very satisfied with the purchase.

Date of experience: March 18, 2016
Patsy S.
0 reviews
0 helpful votes
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My order was placed quickly and efficiently and received quickly. The brace works very well.

Date of experience: March 14, 2016
Charles S.
0 reviews
0 helpful votes
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While making my selection I found the customer assistance to be quite courteous and helpful; however, after receiving my order, when I inquired about returning one item that was not what I expected it to be, I was treated quite rudely and had to send TWO emails to even get a simple question answered.
Your return policy is quite unreasonable and your customer service people are very rude and unhelpful when a customer is not satisfied with a product.
I will NEVER order from you again!

Date of experience: March 14, 2016

From the business

BracePlanet.com specializes in Ankle supports, knee braces, back braces, maternity belts, wrist braces, neck braces and other orthopedic products.


braceplanet.com
Vernon Hills, IL, United States