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Are use box at least every other month, I love the convenience, the price, and the selection. The one part that disappoints me greatly is when you used to include a 10% off your next order coupon. I dont even get any discount emails anymore. I would probably order more frequently if I was able to get a discount. The reward you earn are too small to give me incentive to order again
Easy to order lots of items without worrying they'll overpack boxes and be destroyed (like with other retailers). Nice selection.
Always comes quickly and exactly what I need at spectacular prices! I recommend BOXED as often as I can to all of my friends and office mates.
Great products, quick delivery, personalized thank you's when you order. Wonderful company to work with and purchase from!
Being about to order almost anything and get it delivered and not pay shipping makes life one step easier to deal with
We use it a lot I wish ucould spend 30 and get free ship other than that we love it, so if u like bulk items then worth it
Has been a breeze to get supplies for my classroom, with no troubles at all. Ordering is very easy, there are many different selections at good and sometimes great prices.
The last two orders that I received were poorly packaged. Cookies and boxes were crushed and broken.
Hey Janette! Oh no, so sorry you received damaged products. If you haven't already, please feel free to email us at [email protected] and we'll be more than happy to help!
I started using boxed.com not too long ago and would recommend them. There are a lot of products to chose from and you even get reward dollars and free trial products with your orders. Convenient and quick service.
I can no longer able to walk or drive. Thank you for making my shopping easy. And. Helping me save money on fine products.
Great service! Nice to get the exact tea I used to drink in Japan. Will recommend others!...
There have been 3 instances now where I've ordered from Box, and the shipment arrives multiple days after the original day indicated. Prior to these instances, I'd receive the package two days after ordered like clockwork. I'm not sure what changed in regards to shipping, but it's been a bit frustrating to have to track down the package and not have a reliable estimate on when it will arrive.
Hey Nyam! So sorry you have not been receiving the package within a certain amount of time. We'll be happy to pass this on to our shipping department for more insight on how we can continue the fast shipping. We'd love some more information on where you are located to better asses the situation. You can email us at [email protected]. Thank you for shopping with us.
Love shopping with this company. It offers good products, fast shipping, and great customer service.
Love this. Even better than local store curbside pickup for me. I still buy my perishable goods at grocery store and have a list I use each time. Life is getting more organized!
The service is excellent, and I love the convenience of shopping at Boxed. I will recommend this site to anyone who is looking for convenience.
I love having bulk products delivered to my door. I'm a die-hard Costco fan but Boxed carries so much more than I can find at my local warehouse! Love the free shipping and free samples!
I love shopping with Boxed great products delivered right to my home. The products are good quality and good price
Love the site, just wish had more variety. I would order a lot more if there were healthier food options, more meal prep, organic, etc options.
Nothing worse then getting an email thanking me for my purchases using the wrong name. A little while back I sent boxes to my children thus now Im Carl even though me his mother Anna has been shopping here for over 4 years and have always been the payee. Now my emails come to Carl. I guess they prefer to address the males and not the females. Its also difficult when items are out of stock forever I dont use just anything I prefer my name brand. I also have been receiving things that are on the verge of expiring like oatmeal and mayonnaise that only have a month and a half left before they expire. These problems have changed the amount of times I actually shopped box recently and will tapper off even more. Wish you wer the same as 4 years ago.
Hey Anna! We sincerely apologize about your recent experience. We strive to continue improving our services for our customers. We are fixing up our website and data so that we can properly address you according to what you input in your account. We thank you for your feedback and can't wait to bring on new experiences.
Boxed has the prices and variety of a big bulk warehouse store but the convenience of buying from your home.
Hey Brad! Thank you for the review and for the feedback. We currently have a new loyalty program that provides more exclusive discounts. You can join the free trial here: www.boxed.com/up