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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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California
4 reviews
0 helpful votes
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Review
September 11, 2022

You should be able to go back to shopping without having to start over and you should be able to edit your order if your payment doesn't go through

Date of experience: September 11, 2022
GB
1 review
0 helpful votes
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My order was fine
October 11, 2022

One item was to small wanted to exchange so emailed but have heard nothing from them returning is not easy so I'm stuck with item I can't waer

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2022
GB
1 review
0 helpful votes
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Not bad
September 11, 2022

Delivery took a while, the mrs loved her outfits good fit she said the material felt a little cheap considering the price

Date of experience: September 11, 2022
GB
1 review
0 helpful votes
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Returns
October 9, 2022

I find very difficult to return items it should be easy but it is made so difficult you lose the will to live. All I want to do is return the items that are not as they look on the photos. Can someone please tell me how to return an item.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2022
Australia
1 review
0 helpful votes
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Htrgd
September 9, 2022

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Date of experience: September 8, 2022
California
2 reviews
0 helpful votes
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Love it!
September 8, 2022

Great clothing nice colors and came on time. Will always order from here.

Date of experience: September 8, 2022
Georgia
1 review
0 helpful votes
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Great
September 7, 2022

I found what I was looking for so quickly. But I don't know if the discount that was given to me was applied.

Date of experience: September 7, 2022
Washington
1 review
0 helpful votes
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Trying to return
October 7, 2022

Would like to return for refund.
They arrived late

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2022
Australia
1 review
0 helpful votes
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Fantastic
September 7, 2022

Very quick. All over it. Very very quick responses

Date of experience: September 7, 2022
Spain
1 review
0 helpful votes
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Beautiful dress
September 7, 2022

It is a beautiful dress but the size runs very small and it is too short for tall women.

Date of experience: September 7, 2022
Texas
1 review
0 helpful votes
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Very Pleased
September 7, 2022

I bought the dress for my 30yr wedding anniversary pictures but NY husband surprised me with a renewal of our wedding vows. And our colors popped and I got a lot of compliments.

Date of experience: September 6, 2022
Australia
1 review
0 helpful votes
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Slow
October 7, 2022

The whole service was slow. The dress is not like the picture

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2022
Illinois
1 review
0 helpful votes
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Good service
September 6, 2022

Good experience buying with Boutiquefeel. Service was good, fast, and professional.

Date of experience: September 5, 2022
Louisiana
1 review
0 helpful votes
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HORRIBLE CUSTOMER SERVICE
October 5, 2022
Updated review

Too many different reps asking me to respond to the SAME QUESTIONS. It took too long for me to get a partial refund
I WILL NEVER shop with company again!
I will also leave a honest review on social media

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2022

Quick and easy
July 31, 2022
Previous review

Quick and easy.

Date of experience: July 31, 2022
Switzerland
1 review
0 helpful votes
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Très bon service
September 5, 2022

Bonne qualité du produit très bonne finition taille correspondant à la description

Date of experience: September 5, 2022
Virginia
1 review
0 helpful votes
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The products were ok.
October 5, 2022

I didn't care for the material that was used on the sets. The shirt was bigger than expected.
The jumper was nice it fit well, I just thought the pant legs were too big.

I like the overall look of things, I will try something different next time just to see.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2022
GB
1 review
0 helpful votes
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Very disappointed to only be offered a £5 voucher for Boutiquefeel. I won't be ordering from Boutiquefeel again.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2022
Texas
1 review
0 helpful votes
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Great
September 5, 2022

Great shopping and great prices. Will shop there again

Date of experience: September 4, 2022
Australia
1 review
0 helpful votes
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Clothes are great
October 4, 2022

The delivery dude threw my packages of clothes into my yard and my dogs chewed it all. Next time would be nice fore them to either beep, call or leave a note and I can pick it up from the post office..

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2022
Nevada
2 reviews
0 helpful votes
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Ok but it took a while to get my order but I am going to order again

Date of experience: September 4, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.