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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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There is no returning most anything on the site, so if 2/3 things come correct to size then I consider it a win. Because it's nice stuff cheap.
Took very long to receive the order, I didn't found an easy way to return the product, the quality of the fabric is pretty bad, doesn't fit good, the size runs very small
It's been more than a month to receive the clothes and the sizes, even if they were LARGE, they were like SMALL.
Easy to order, however it was hot and miss as far as sizing was concerned
Weird website, but easy shopping. Difficult to navigate after entering things into the cart. Delivery in time for the holidays is a plus!
Considering with the pandemic going on I was very happy with the service and delivery on my shoes
Very cheap very cheap very cheap very cheap very cheap very cheap
All the dresses I received a very beautiful but based on the measurements I went off on the website, I realised that the dresses were too big when they arrived.
No coments porque tengo q escribir algo aparte no entiendo pero no me deja salir si no escribo asi que todo ok
I'm satisfied with my purchase, however, not pleased to receive 2/3 emails per day & with no option to cancel these annoying emails, henc3 I won't buy from you again.
Good, and very helpful the shipment didn't come too late
Delivery was quicker than expected
No stress... would recommend to a friend
Wonderful site perfect clothing for my partner the choice is superb
Good variety on your catalog and easy to shop. Great quality and very playful
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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