Good experience, shoes took about 6 weeks to receive but i know the supply chain is messed up so i wasn't expecting anything different. Shoes were great, only complaint is i ordered nude in one pair and received black. Other shoes looked just like the photos
It took a long time to receive items. And only 2 of the 3 were delivered. One of them did not look like the picture so was disappointed. Ordered a small but was still very big on me. Hoping to receive the third shirt soon.
Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
So lets start with the sizes they send you are not American. I asked for L and XL and was shipped SM and XS if not smaller. I asked if I could exchange them for the right size. And was met with the following response. "Hello， As per our return policy, the following items cannot be returned or exchanged: swimsuit, lingerie, bodysuits, swimwear, jewelry, masks and accessories. You can return other items. Customer Service C*******e" Now I am no genius but they are a clothing store and they predominantly sell swimsuits, lingerie, bodysuits, and swimwear. Leaving what? Only their shirts and a few leggings with the ability to return or exchange. So now I am stuck with 124.00 worth of garbage. Another small issue is they charge for premium shipping but then ship almost a month later.
Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Answer:THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
