Bostonbaskets.us

I should have read these reviews first. As others have said, this is not a local company that delivers your gift to a Boston location. It is shipped via the USPS from New Jersey! My new baby gift, which I set up to arrive the day they were home, came late. It did not include the tiger toy advertised and highly promoted in the add, but was substituted with a dingy brown bear. It did not have the card I picked out, with our written message - just a folded piece of paper. The "Diaper Cake" was smushed into a box so did not look like a cake at all. What I ordered vs what was delivered are pictured below. And all of this for over $100. Shop elsewhere!

Boston Baskets have nothing to do with Boston and they failed to make promised delivery dates. They had 6 days 4 business days to ship, website indicated the 2-day would make it in time, they were not only a day late, but late in the day the next day. Customer support was the worst, they are either 'ai' or pretend to be stupid (not answering questions), refuse to call or talk on the phone, and pretend to escalate to a 'manager'.
Problems:
- the basket was late, they shipped late (not a shipping company problem)
- Boston basket shipped from New Jersey
- no items in basket were from Boston, Massachusetts or New England. Food items were from Canada, Illinois, Washington State, California, and were not high-end. This company is a front, they use local names to masquerade like they are local but they are just a front operation. Notice the contact information has no physical address. Mass produced food in baskets that have no relationship to the area, in this case Boston. Avoid - better to make your own basket.

I wish I had read these reviews before placing an order.
They will not honor the date they claim the GIFT will be delivered, so forget about surprising someone on their birthday.
They will not cancel the order or give a refund. A call center in India operates them, and Trustpilot has fake reviews from people in India to pretend it is a good company.

In the chat, when I mentioned I'd file a dispute, they even had a pre-written message to deal with this situation saying they'd stop any interaction with me.

Scam artists. Stay away.

These biscuits are loaded with the distinct and savory flavor of Gruyere cheese, creating a delightful combination of rich and tangy notes

I received this fruits gift set, and it was a refreshing surprise. It's a wonderful gift for anyone who enjoys a tasty treat.

Your customer service representatives are fantastic. They were extremely accommodating and helpful. YOUR CUSTOMER SERVICE IS OUTSTANDING! The item was well received by the recipient.