BooksChristianReviews 32

All the other reviews sound exactly like my story. I ordered the book Oct 29. They deducted the money from my account the same day. My emails don't even get an auto-generated response any more. I have sent 10 emails. They won't answer the phone either. Their phone # is *******668.
I just got back from the bank and told them my story, showed them my bank statement, showed them a print out of this page. The bank said the money would be back in my account in 2 days!

As a former employee TRUST me when I say DO NOT purchase from here. This site has gone from a fairly decent company to a scam. There are literally only TWO employees running the place and I can guarantee you they have created an automated email to "answer" all your questions. They will immediately debit your account for the money, use it to pay for other peoples orders from two months ago who have not yet cancelled their order and/or put it towards something else. Lunch perhaps. You MIGHT get your products in about 3 months and getting your money back... don't count on it. They already folded one company so they didn't have to pay back their vendors. Its a sad sad thing and you are GUARANTEED to get screwed. Nothing is Christian about their morals and ethics.

Online offer said if you order $100 or more, you get free shipping. My total came to $100.88. Two weeks later the order was still in "processing" but my account was debited the same day I made the order. I needed the mateirals for a Bible study and I had to get them elsewhere in time.
You have to email them for all customer service issues. I got a cancellation on my order and was instructed per their refund policy that because I made an order over $100, I would receive my refund in a check. No check came. Contacted company twice more, was even given the check number they would be sending out "that day in the mail." It's been another 30 days. So far I have contacted them about 5 times, been promised a refund, and haven't received it - while they are collecting interest on MY MONEY!. BUYER BEWARE! This is an awful company to do business with. Definately NOT CHRISTIAN! They have several other websites that all operate the same way once you start researching thier complaints online.

Got ripped off. Just like the other reviews that I have just read. I order a book for my Bible Study on November 1st. At 1:00 in the afternoon. The money was taken from my account the very same day. To date (November 19th) I still have not received my book. Had to buy another from another source. Like the other reviews for this site... I emailed and received the same reply that they are looking into it. Doesn't sound like I will get my money back. Nothing Christian about this site.

Ordered some books and a dvd for my church small group 14 days ago and still haven't gotten them. I e-mailed the customer service dept. and received no answer. My order says "processing". I have tried to call them several times and all I get is an answering machine. The better business bureau report has them down as 10 complaints for no recieved orders. Don't buy from this site. Customer service is poor and it isn't worth the savings.

I ordered a Kaplan GRE study book from them exactly 7 days ago. The order has been processing since then even though my bank account had the cash withdrawn within a day. I can't find a real number to get a hold of anybody and notice that they make their contact info difficult to find. I will change my review after I get my book (if it's within a reasonable time, I need to take my GRE soon) but for right now they seem to be less than legit. Maybe I should pray for the book I paid for.

I am VERY upset with this site. I purchased my books on monday and paid 20$ extra to have them shipped within 2-3 days. I paid extra to have them shipped for a very specific reason and they did not deliver on the day they should have. I actually still have not recieved them 5 days later and noone will answer the phone or return my emails. This is some of the worst service I have ever encountered. There is no solid way to get ahold of customer service. The only # given goes to what sounds like a personal voicemail. I will be contacting the Better Business Bureau if I don't hear back soon. I feel like I've been Had. I strongly reccomend using a different website, the prices may be cheaper but the service SUCKS!