BonanzaReviews 945

Don't expect to get a refund! Go somewhere else (like etsy or ebay). No help with disputes " keep working with seller" who won't respond to messages. PayPal gave me a refund which let this seller HaiT103 off the hook to refund. Looks like the whole website is a scam

Bonanza isn't really a good resource for online selling and now they eve worse as they actually charge sellers if they don't buy their shipping labels from Bonanza or "approved" integrators. I am only going pay $2 one time because I can't close my account if I don't pay it.

They won't close your account-they do not update shipping addresses. Customer service is bad. No traf

Apparently i (almost) got kicked out cuz I was stupid (or crazy as $#*!)? Dumb bald $#*! who works at maverick can pay my tips lmfao!

Don't EVEN at all even consider buying from this place. They will "ghost" you because it IS a GHOST SITE~! You 100 percent will be SORRY if you do because you will be throwing a cotton ball at an elephant if you have any problems...AND YOU WILL HAVE A PROBLEM. Please, Stay Away! Be Warned! Move On~! Don't do it...DO NOT BUY ANYTHING FROM THIS COMPANY...SCAM COMPANY TO THE MAX~!

They attempted to overcharge me on sales tax. Sales tax is supposed to be charged based on a buyers zip code.
Instead of the seller paying sales tax as it should be, Bonanza has inserted themselves in the middle to collect and pay sales tax on behalf of the buyer. So, if a buyer is charged too much, then where does the extra end up?
This really sounds like something the FTC might be interested in.
I'm not a seller, never have been. I was thinking about buying something until I realized what they are doing.
No need to take my word for this. Open an account and place something in your cart. Then check your zip code to find out how much sales tax you are liable for. Check the numbers. (Tax liability 5.3%) They have also inflated the shipping costs.
They have absolutely nothing I can't do without or find somewhere else.

Sales have gone downhill in the past couple of years plus they won't protect you from stolen credit cards purchases/chargebacks so I had to remove that payment option from the platform. Also they make you pay in advance for your shipping labels but NOW they started charging you half the cost of the label with each shipment even though they have your money for labels AND also they mark up the cost even though I pay the extra membership fees to them which is supposed to include discounted shipping and no longer does. The seller customer service is abysmal.

My book arrived damaged in the mail. I took pictures and shared it with customer support and received a response back that there was nothing they could do about my damaged book.

I received a text from Cash app support stating my transaction for $199.00 was declined because they thought it fraudulent, well it was.

They do not take responsibility for their sellers unlike most other sites. They want you to let PayPal take care of any issues. And they won't in most cases.a lot of sellers just don't ship and ignore messages. Beware.bad risk

Horrible customer service, and terrible exposure for sellers. I have 4000 items listed over there thanks to their easy transport from ebay option, and I'm lucky to sell one item a month. Also their customer service sided with a buyer after the buyer swore at me and threatened me because they had buyers remorse about a purchase and demanded a refund after it had been delivered because the "decided they didn't want it". They were angry because I said they were in charge or return shipping since the item arrived in good shape and on time.

So far after my first few months, 2 Scammer Buyers filed Unauthorized Chargebacks for a total of $1745

The only thing they do well is take your money. Don't fall for the Bonanza selling platform scam. I've been in e-commerce for 10+ years. Worst seller platform I have dealt with

Ordered Maui Jim sunglasses and got a fake pair. Not getting help from Bonanza nor the seller. Asked for a refund and so far nothing

Bought few items, took payment, then wasn't shipped so emailed them and they said contact seller whom said they closed up months ago but bonaza would not close their store. So they said issued a refund back cause like said they did not use site anymore. But instead getting a refund notice I got another charge like the first.so either they're scamming people or taking the refunds!

I should have checked the reviews before having to write one. Refrigerator part that was described was not the correct one for the refrigerator. Originally I contacted them for a return and unfortunately I was on a two week vacation during the 30 day period allowed for returns. After my return they refused to accept the return because it was 40 days past the purchase date. Now I am out over $100 and stuck with a useless part the was incorrectly described by them.

No I do not like Bonanza, Try hiring a real person for your customer service dept, oh wait, you don't have one! I am trying to move over 173 listings from ebay and your site says it has them?but where are they? Only emails that go unanswered for 2 to 3 days is what you offer...really? You have the worst ratings for customer service! It shows what is the most important to you and it is not the customer!
Andrew Lucas
*******@yahoo.com

I bought an electric shaver, which I was advised of one issue it had up front, but that issue didn't prevent me from purchasing. When I received the shaver and started opening it's packaging, the shaver immediately began to fall apart, and you could also hear loose parts rattling around inside of it. Bonanza described the shaver as being in excellent condition outside of a charging issue, which I was made aware of before purchasing. The shaver came rickety, and in worse condition than described. When I contacted Bonanza with my complaint, I received no response. I was deceived and misled and would never purchase from Bonanza again.

I thought I was purchasing something but come to find out they did not sent me a email or confirmation number. Upon Calling my Credit Card Company they tired to charge me money everytime under another different company. Do not fall for this I should have know when they said I had a Samsung S23 Ultra just paid Shipping of 1.95. Do not fall for this I should have know better I wish they could shut these companies down. Never Order Anthing from them it a Big Scam.

Ordered more than 20 days ago they created a label that never been used yet because product is on backorder and now they say product was shipped.