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bol.com Reviews Summary
bol.com has a rating of 2 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. bol.com ranks 91st among Textbooks sites.
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Bol is a seller you can trust. I made my shopping here several times. They always deliver on time and the products are exactly as described. Once I had a missing item in my delivery and they fixed the problem 5 minutes after I contacted them.
I had a complaint, because the delivery did not take place at my home address.
As the delivery firm did not find me at home, they delivered in a tank station with whom they are cooperation. But that was not mentioned on the not they left me.
I took me 25 minutes to get them on the phone.
So I complained to bol.com about this.
They excuses (it was not really there fault) and gave me a serious discount on my next purchase. And this only took one mail and not even one day.
Very good service.
Stay away from this mess of a company. I ordered an htc one mini and my account shows I did. Then was informed because of a computer glitch, my order was not ordered, even though they worked well enough to get my money out of my bank account. Spent 15 euros on the phone and was informed my money would be returned to my bank account within 14 days... eventhough they had the product. Asked why then, if you have my money and you know what I ordered, then combined those two facts and send the phone. I guess that makes to much sense for this ridiculous company. I will never use this company for anything, and I warn you if you don't want an additional headache in your life, to stay far away from this place.
VERY big assortment. They have a big assortment of manga, somewhat bigger than bookdepository, but bookdepository is cheaper.
A minor complaint is their advertising strategy. If I look for something, The Item I was seeking will keep appearing in advertisements on other sites. But I think they only do that in my country since it's the same as bol.com's (netherlands)
Super fast shipping, never complaints, competitive prices (comparalbe to stores with a physical location). Have use dit many times and will keep doing so.
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