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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

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50,580 reviews

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Rhode Island
1 review
0 helpful votes
Follow Alana W.
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I'd make sure to look at reviews and pictures and be aware that often certain piercings will not fit the way you want them too.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 27, 2024
New York
1 review
0 helpful votes
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Make sure you don't buy anything painted that is expensive. The paint doesn't seem to last long.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 27, 2024
Australia
1 review
0 helpful votes
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I have shopped several times now with BodyCandy and have not had one single problem.

Date of experience: May 27, 2024
Texas
1 review
0 helpful votes
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I shopped at the perfect time!
June 6, 2024

I shopped at the perfect time! Being that there was a huge sale going on and I found three pairs of beautiful body jewelry that I definitely couldn't pass up

Date of experience: May 26, 2024
NL
1 review
0 helpful votes
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I like the pieces but they discolour quickly unfortunately. And not all of them are comfortable to wear. I never experienced that before.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 26, 2024
New Zealand
1 review
0 helpful votes
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Have such wonderful body jewellery and am always pleased with what I receive. Thankyou. Lyn

Date of experience: May 26, 2024
Texas
1 review
0 helpful votes
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I have purchased the nose rings at least 3 times, they are my favorite. I just seem to lose them haha… but will continue using these ones

Date of experience: May 25, 2024
Georgia
1 review
0 helpful votes
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Fast not super expensive so great overall. I will definitely be buying again

Date of experience: May 24, 2024
New Hampshire
1 review
0 helpful votes
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June 4, 2024

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Date of experience: May 24, 2024
Minnesota
1 review
0 helpful votes
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App very easy to use and lots of cute jewelry to choose from! I will be buying my ear and face jewelry from here from now on!

Date of experience: May 24, 2024
Arizona
1 review
0 helpful votes
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My overall experience was okay
June 3, 2024

My overall experience was okay. I have used bodycandy a lot in the past but thIs was the first time I've had a product break so fast, however I'm not completely disappointed as they did get these out to me asap since my first package was missing from USPS.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2024
Texas
2 reviews
0 helpful votes
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My order was incorrect
June 3, 2024

My order was incorrect. I never received the red stone.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2024
New York
1 review
0 helpful votes
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No issues but I would like more of a selection for the flexible tongue rings.

Date of experience: May 24, 2024
Ohio
1 review
0 helpful votes
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I am so happy with my purchase
June 3, 2024

I am so happy with my purchase. Easy to navigate site. Lovely time

Date of experience: May 23, 2024
Virginia
1 review
0 helpful votes
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So cute
June 3, 2024

So cute. Was a gift and she loved them. Exactly as pictured

Date of experience: May 23, 2024
Minnesota
1 review
0 helpful votes
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Site is easy to use, although I wish there was a way to save or favorite items to review again later

Date of experience: May 23, 2024

Website navigation is not very user friendly
December 29, 2022
Previous review

Website navigation is not very user friendly. It would be nice if there was a function to mark items as "favorites" to view them later.

Date of experience: December 29, 2022
Ohio
1 review
0 helpful votes
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I can't believe I got so many varieties of gauges and didn't even spend 15$!

Date of experience: May 23, 2024
New York
1 review
0 helpful votes
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Love it a lot I'd recommend body candy a lot and it's awesome with great prices

Date of experience: May 23, 2024

I always love buying from here
February 28, 2024
Previous review

I always love buying from here

Date of experience: February 27, 2024
Nebraska
1 review
0 helpful votes
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Packaging could have been better all I got was bubble wrap and black plastic.

Date of experience: May 23, 2024
Arizona
1 review
0 helpful votes
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I had a very good experience!
June 2, 2024

I had a very good experience! Finding what I wanted in the catalog and purchasing the items was very easy for me!

Date of experience: May 23, 2024