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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,557 reviews

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Illinois
1 review
0 helpful votes
Follow Cassidy V.
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It was great!
July 8, 2024

It was great! Thank you for my order! I am enjoying the belly rings.

Date of experience: June 27, 2024
Tennessee
1 review
0 helpful votes
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BodyCandy has an excellent selection of jewelry. I shop here for all of my body jewelry needs. The quality is excellent and the customer service is amazing.

Date of experience: June 27, 2024
Michigan
1 review
0 helpful votes
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I love all my tongue rings from body candy, i have order from them and trust them..

Date of experience: June 27, 2024
Kansas
1 review
0 helpful votes
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I have received multiple broken items with no discount for my next order

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2024
Pennsylvania
1 review
0 helpful votes
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Very good awesome and cute perfect for summer time, love it so much

Date of experience: June 27, 2024
Colorado
1 review
0 helpful votes
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Always a good experience
July 6, 2024
Updated review

Always a good experience. Nice selection And quick shipping.

Date of experience: June 26, 2024

I received 2 pieces of jewelery however they were not...
October 10, 2023
Previous review

I received 2 pieces of jewelery however they were not the item I ordered. They were cute so I kept them but it makes me hesitant to order again

Date of experience: September 9, 2023
Michigan
1 review
0 helpful votes
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I absolutely love bodycandy!
July 6, 2024

I absolutely love bodycandy! The nurse rings I get are great... I world definitely recommend then to anyone

Date of experience: June 26, 2024
Illinois
1 review
0 helpful votes
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Great service
July 6, 2024

Great service. Okay products. The clicker septum ring doesn't click.

Date of experience: June 26, 2024
California
1 review
0 helpful votes
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Super fast response to an issue i had and fast delivery! Super affordable and super cute, with great customer service

Date of experience: June 25, 2024
Canada
1 review
0 helpful votes
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Shipping was fast and products were exactly as advertised! :)

Date of experience: June 25, 2024
Texas
1 review
0 helpful votes
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New to belly rings, didn't know there were different kinds of rings, somehow I ordered 2 with different backs 3 threadless and the other a screw kind, the screw on fell off somewhere after about a week, but I'm afraid of using the thread less one. Seems the threadless is way easier to fall off. Either way the material seemed to be of way better material than the ones from the tattoo shops. I'll probably order another replacement screw on. Will be buying a solid gold one, hopefully I won't loose any parts.

Date of experience: June 25, 2024
Missouri
1 review
0 helpful votes
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Easy to find what I wanted, good prices, quality jewelry, arrived quickly, love the discounts!

Date of experience: June 25, 2024
Georgia
1 review
0 helpful votes
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Thank you for changing my address quickly. I really appreciate it

Date of experience: June 25, 2024
Georgia
1 review
0 helpful votes
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Good quality jewelry from a reputable company. Highly recommend Body Candy

Date of experience: June 25, 2024
Canada
1 review
0 helpful votes
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Always good quality and great prices!
July 5, 2024
Updated review

Always good quality and great prices! Will be shopping again soon.

Date of experience: June 24, 2024

Quick and easy shopping!
September 4, 2023
Previous review

Quick and easy shopping! Great quality jewelry!

Date of experience: September 4, 2023
New Zealand
1 review
0 helpful votes
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Sweet sweet sweet sweet sweet sweet sweet sweet sweet sweet

Date of experience: June 24, 2024
Missouri
1 review
0 helpful votes
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Very good, very pleased
July 4, 2024

Very good, very pleased. :D Absolutely amazing quality and arrived in very good time.

Date of experience: June 24, 2024
New Zealand
1 review
0 helpful votes
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Stuff arrived relatively fast and most of the products are good quality, shopped from here before and will definitely shop here again.

Date of experience: June 24, 2024
Illinois
1 review
0 helpful votes
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Product was alright, not exactly what i thought i was getting but still not bad. 🤷

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2024
Massachusetts
1 review
0 helpful votes
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Overall okay, customer service was great, shipping takes a long time to arrive which kind of sucks, especially when other shops ship way faster. I will continue shopping as long as the pieces I like are still good quality.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2024